UCS Discrimination

Discrimination, for the purposes of employment law, is any workplace action such as demoting, and promoting based on a prejudice of some kind that results in the unfair treatment of employees. With some notable exceptions, such as affirmative action, discrimination is strictly prohibited by a myriad of federal laws. Many states also have laws prohibiting discrimination and may be even stricter than federal laws.

 Judy Schellenger responded to the requests regarding Acting Unit Operation Leader positions. “ Acting assignments are made by UCS management. A variety of data is taken into consideration, including, but not limited to system knowledge, performance history, attendance, disciplinary history, etc. No one in a new position, acting or permanent can be expected to have full knowledge upon entering the position. We realize there will always be learning required.” Currently the Acting positions being filled include a new hire, an individual with disciplinary history, and one who lacks system knowledge. Although management states the guidelines for the position, their actions are a complete contradiction.

 According to the AFSCME Contract 2012-2013, it states management will make the initial acting assignment position listed in Addendum A. If the acting assignment is anticipated for a period of time greater than four (4) weeks, management will request other bargaining unit members to express interest in the acting assignment. The acting assignment will be rotated every four (4) weeks in order of seniority among employees who would be eligible to promote into the position. Management said the AFSCME contract does NOT apply to management positions, yet they use AFSCME members to temporarily fill these positions.

 In regards to rotation of a specialty desk, Judy states the process of rotation is from a specialty desk to the phones or from the phones to a specialty desk within a given timeframe. There are CSRs who are given special privilege to rotate from specialty desk to specialty desk. Some are given the opportunity to rotate from Acting UOL to specialty desk without being on the phones full time. 

 WHERE is the justice in this office? WHERE are the equal opportunities being exercised by The City of Oklahoma City? WHY is the moral non existing within Utilities Customer Service? WHY are some individuals given opportunities that others are NOT? The discriminatory issues were presented to the Unit Operations Supervisor, Superintendent, Director, Personnel, however, no changes have been made. 

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