June 15, 2011, Veterans Hospital Patient and Patient Caregiver Medical Malpractice June 15, 2011 at Veterans Health Care System of the Ozarks 1100 North College Avenue Fayetteville, AR 72703 TELEPHONE 479-443-4301 http://www.fayettevillear.va.gov/ Why can't these people meet face to face, or, by U.S. Mail. My husband has very little faith and TRUST in politicians anymore. We are constituents to each of you gentlemen. we pay each of you for your help. We supported and voted for Womack, Pryor, and Boozman. That was good for them, but Gods sake don't ask them for their help in a Government matter. We once drove to Bentnville, AR to a political rally of some sort and we politely confronted Congressman Steve Womack with this issue face to face. Congressman Womack assured us the issue would be taken care of and he introduced me to his USELESS Military and Veterans Advisor Mr. Lewis Kaslow who assured us he would call us back and gave us his card containing his telephone 479-464-0446 and fax number 479-464-0063 Mr. Lewis Kaslow said he would be in touch with us on the following Monday. He failed to get back in touch with us so We called his office on the next Tuesday afternoon and Mr. Kaslow stated that to much time had passed by to investigate the abuse and suggested we forget the matter ever took place. (it had only been one year and the law states two years from the date of the abuse.) I think it was April or May of 2013 we filed for and was granted a tort claim which proved to be useless. Senator Mark Pryor http://www.pryor.senate.gov/public/ PHONE 202-224-2353, Congressman Steve Womack http://womack.house.gov/ PHONE 202-225-4301, and Senator John Boozman, each of Arkansas, we have not received written information concerning the formal investigation we ask of you concerning our request into U.S. Veterans Hospital Patient, and Patient Caregiver Abuse and medical malpractice at the Veterans Health Care System of the Ozarks http://www.fayettevillear.va.gov/ U.S. Veterans Hospital, Fayetteville, Arkansas, June 15, 2011, John R. Henley M.D. and Mark A. Elderle M.D. Fayetteville Arkansas U.S. Veterans Hospital Administrators DEPARTMENT OF VETERANS AFFAIRS Fayetteville Arkansas 72703-6995. Congressman Womack, Senator Boozman, and Senator Pryor in our frustration we were in contact with each of you regarding the U.S. Veterans hospital shortly after June 15, 2011. To this date, we have received NO formal apology or reply regarding this issue from the office of President of the United States, President Obama http://www.whitehouse.gov/contact and eventualy (several weeks ago) my husband, Lynn Carter contacted Congressman Tom Cotton AR district 4 http://cotton.house.gov/contact PHONE 202-225-3772 asking his help as I had sent a copy of this letter to his office and a lady RUDLY TOLD him to contact Congressman Womack, HELLO! if Cotton and his staff had read this letter, they would have known Lynn Carter had ALREADY CONTACTED Congressman Womack. Cotton is running vs Senator Pryor in our AR district 3 Tom the worm need NOT ask our support. (BATTLE OF THE WORMS) http://www2.va.gov/directory/guide/facility.asp?ID=5706&dnum=All Mark A. Elderle M.D. and John R. Henley M.D. Fayetteville Arkansas U.S. Veterans Hospital Administrators DEPARTMENT OF VETERANS AFFAIRS Fayetteville Arkansas 72703-6995 http://www.fayettevillear.va.gov/ When we pulled up to the Emergency Room, I pulled into the drive-thru, and a male EMPLOYEE Came out and RUDELY told me I could NOT park here because it was the ambulance entrance that I would have to move my car down the hill and go in through the emergency room check in. I got back in the car, and pulled down the hill and went up the stairs and went to the check in desk. When I told the employee at the desk what was going on, he told me to pull my car BACK up the hill to where I just was because they would have to get my husband out of the car and into a wheelchair. I walked back to the car, backed up the hill to the door and they came out and put my husband in a wheel chair and wheeled him back to the check in desk. In a few minutes they came and got us and a nurse checked us in and asked us all kinds of questions about what was going on. After she was finished, they took my husband back to a room in the ER where we were for the next 5 hours. Five hours in which my husband lay in pain and his own URINE, FECES, and STENCH. When we were leaving the VA hospital, when I went to go out the door we came in, I was trying to push/force it open and the HIPPIE looking guy behind the desk (the same one who made me pull down the hill in the first place) RUDELY YELLED “Don’t do that, you’ll break the door", "we have to push the button”, and I said to him “Then open the damn door!” So he pushed the button, the door opened, and I went and got the car and came back for my husband. I was the one who was mad, not my husband. My husband was incapacitated DUE TO THE STROKE he was having and not at all mad or upset. He was barely conscious ... We then drove to Fort Smith AR (because of MY decision, not his) to Sparks Regional Medical Center http://www.sparkshealth.com/locations/sparks-regional-medical-center where my husband, was hospitalized, and treated with human dignity. But because of the critical time lost (wasted) at the VA hospital - there was not much medically they could do by the time we got there except to make sure he was stable. This was time lost in a possible life/death situation. My husband was hospitalized that night at Sparks. Kathleen Carter, legal caregiver of Lynn Carter, Fort Smith, AR