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Samsung reversed their decision. The update is happening. Thanks to everyone who pushed for this.

April 11, 2013

Update to Jelly Bean for the Samsung Galaxy Tab 10.1

Update to Jelly Bean for the Samsung Galaxy Tab 10.1

🏆 Won — 1,988 supporters Verified

Final supporters

E
Erin d.
A
Andrew M.
V
vanessa
A
Amanda E.
H
Heather B.
A
Aaron
M
Melanie M.
H
Husayn
Z
zoe b.
N
Nicola F.
+1,978 more
Started by Anonymous 13 years, 10 months ago
Recently, Samsung announced a list of devices that will be upgradeable to the latest version of Android (4.1 Jelly Bean). The Samsung Galaxy Tab 10.1 was absent from this list. Samsung Electronics has stated that older and less-powerful devices such as the Galaxy Mini 2 or the older Galaxy S2 will qualify for the update. Not updating the Galaxy Tab 10.1 is ridiculous. Firstly, other tablets which have almost identical hardware (1Ghz Tegra 2 processor, 1GB RAM etc.) such as the Motorola Xoom have already been updated and are more than capable of running it. Secondly, this device is barely more than 1 year old and was their flagship tablet. This is no way to treat customers or encourage them to buy newer and 'more advanced' models. Finally, Samsung have announced that less-powerful devices will get the update, purely because they are still being sold. Older devices such as the S2 will also get the update as that is also still being sold and Samsung clearly only cares about profit... Samsung, this is a disgrace and I refuse to buy your products, purely based on the lack of support and I imagine so will many others.


Please also vote if you don't own a Samsung Galaxy Tab 10.1 as the Note 10.1 could be next!

Updates

Reached 1,000 supporters

February 14, 2013

December 25, 2012

I am currently gathering all user feedback to send directly to their support team. Your stories regarding the lack of updates are proving my point perfectly.

November 9, 2012

100 signatures hit. Samsung needs to pay attention.

Reached 100 supporters

November 7, 2012

13 Comments

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Erin douglas
12 years ago Featured

I love my tab, even though I've had to have the battery replaced and do a factory reset in the 2 yrs I've had it. I'd love to use Google Now on it too, but need 4.1 to run it.

A
Andrew McGregor
12 years ago Featured

The lack of upgrade support for older tablets has resulted in me recommending to family and friends that they buy an iPad. Apple OS can be trusted to support older devices. I'm also making plans to migrate to an iPad this year if Samsung doesn't upgrade the Galaxy Tab 10.1 to Jelly Bean.

H
Husayn
12 years ago Featured

I have 2 Samsung smartphones S3 and S4, Samsung wasing machine and dryer, Samsung laser printer and the Samsung 10.1 tablet P7500. Samsung should be honoured that I use their products. I have had no issues with the tablet and works just fine however some of the apps don't work because it requires Jelly Bean version. I strongly urge to Samsung to push the update to the patrons who still own the first generation tablets.

M
Marianne Broadwater
12 years ago Featured

I love my Galaxy Tab and it would be great to get at least one last update to keep it current as long as possible.

J
Jeffrey Lubell
12 years ago Featured

Please move us to 4.1 Jelly Bean. All my tech is Samsung. It seems as if first users get punished by being left behind.

J
John Caldwell
12 years ago Featured

when it looked like samsung was goingto fail in the tablet market i still got my galaxy tab and to get totally snubed on any updates is messed up

V
vanessa
12 years ago

The lack of service in this respect is appalling. I won't be buying Samsung devices again.

M
Melanie Mansfield
12 years ago

Please update, Samsung! I was a loyal samsung buyer, but I'll go to another company's stuff if this is how we're treated. So much for helping a company by buying a new item, going out on a limb and spending hundreds... Samsung - shame on you for forgetting us, the people who had faith in this item and bought it first.