Recently, Samsung announced a list of devices that will be upgradeable to the latest version of Android (4.1 Jelly Bean). The Samsung Galaxy Tab 10.1 was absent from this list. Samsung Electronics has stated that older and less-powerful devices such as the Galaxy Mini 2 or the older Galaxy S2 will qualify for the update. Not updating the Galaxy Tab 10.1 is ridiculous. Firstly, other tablets which have almost identical hardware (1Ghz Tegra 2 processor, 1GB RAM etc.) such as the Motorola Xoom have already been updated and are more than capable of running it. Secondly, this device is barely more than 1 year old and was their flagship tablet. This is no way to treat customers or encourage them to buy newer and 'more advanced' models. Finally, Samsung have announced that less-powerful devices will get the update, purely because they are still being sold. Older devices such as the S2 will also get the update as that is also still being sold and Samsung clearly only cares about profit... Samsung, this is a disgrace and I refuse to buy your products, purely based on the lack of support and I imagine so will many others.
Please update, Samsung! I was a loyal samsung buyer, but I'll go to another company's stuff if this is how we're treated. So much for helping a company by buying a new item, going out on a limb and spending hundreds...
Samsung - shame on you for forgetting us, the people who had faith in this item and bought it first.
I have 2 Samsung smartphones S3 and S4, Samsung wasing machine and dryer, Samsung laser printer and the Samsung 10.1 tablet P7500. Samsung should be honoured that I use their products.
I have had no issues with the tablet and works just fine however some of the apps don't work because it requires Jelly Bean version.
I strongly urge to Samsung to push the update to the patrons who still own the first generation tablets.
I love my Galaxy Tab and it would be great to get at least one last update to keep it current as long as possible.
Aaron7 days ago
Melanie Mansfield4 weeks ago
Husayn4 weeks ago
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