Recently, Samsung announced a list of devices that will be upgradeable to the latest version of Android (4.1 Jelly Bean). The Samsung Galaxy Tab 10.1 was absent from this list. Samsung Electronics has stated that older and less-powerful devices such as the Galaxy Mini 2 or the older Galaxy S2 will qualify for the update. Not updating the Galaxy Tab 10.1 is ridiculous. Firstly, other tablets which have almost identical hardware (1Ghz Tegra 2 processor, 1GB RAM etc.) such as the Motorola Xoom have already been updated and are more than capable of running it. Secondly, this device is barely more than 1 year old and was their flagship tablet. This is no way to treat customers or encourage them to buy newer and 'more advanced' models. Finally, Samsung have announced that less-powerful devices will get the update, purely because they are still being sold. Older devices such as the S2 will also get the update as that is also still being sold and Samsung clearly only cares about profit... Samsung, this is a disgrace and I refuse to buy your products, purely based on the lack of support and I imagine so will many others.
I love my Galaxy Tab and it would be great to get at least one last update to keep it current as long as possible.
Please move us to 4.1 Jelly Bean. All my tech is Samsung. It seems as if first users get punished by being left behind.
Come on Samsung, we're sticking with your products but please give us the update.
Nicola Facendola6 days ago
Marianne Broadwater, United States2 months ago
George Xsaras, United States2 months ago
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