we actually did it, they officially changed their review validation policy starting this week. i am so grateful for all 590 of you who pushed for this change. now lets just keep a close eye on these platforms to make sure they stick to their word.
August 18, 2016
Final supporters
TripAdvisor is sadly a very popular site among travellers, and has become a very powerful platform to post lies, and libel comments about properties, property owners, restaurants, etc. Because TripAdvisor is such a popular site, negative reviews about an establishment can be devastating, and even put people out of business. TripAdvisor knows it is being used as a platform to post lies and libel comments, and even used to blackmail owners, yet they refuse to do anything about it. ANYONE can join TripAdvisor and start posting lies, and why stop at just one account?.. I myself have 14 TripAdvisor accounts, that I have setup in the past few weeks, and will be adding a lot more in the coming days… (actually the most difficult part is comingup with new email addresses.)
Posting lies and libel comments on TripAdvisor is as easy as 123, there is absolutely no validation of the reviewer.This is becoming a huge problem for hotel owners, and TripAdvisorjust shrug their shoulders. 100′s if not 1000′s of hotel owners have requested to be completely removed from TripAdvisor, TripAdvisor refuses. As an owner or manager of an establishment you can report an issue to TripAdvisor, but you only have 200 characters, so good luck on that one!!… 200 characters, to try and explain that the person who has just told the world that your hotel is infested with rats, never actually stayed at your establishment, and more than often got paid by competition to post negative commentsabout you. I know someone that gets paid $15 per review posted good or bad!
We believe that a site that has such a damaging effect on the industry should at least have some form of validating both owners, andreviewers.. There are various and easy ways to validate users to put a near stop to libel posting.. So, ask yourself, why doesn’t TripAdvisorenforce this?.. The answer is because although the quality of the site willsky rocket, the quantity of users will drop, and all TripAdvisor is interested in, is numbers, numbers for marketing purposes.. saying they have 100 million (in-active) members sounds a lot better than 1 million active members.
Updates
June 6, 2016
just saw we hit 500 signatures on this. its honestly wild to see so many people realize how broken this platform is.
Reached 500 supporters
June 4, 2016
December 23, 2014
im still getting messages from owners who have had their livelihoods ruined by fake reviews and tripadvisor is still ignoring every single one of us. i am putting together a list of these stories to show just how messy their verification system really is.
July 24, 2012
just saw that we hit 100 signatures on this. its honestly relieving to know im not the only one dealing with these fake reviews and the total lack of accountability from the site.
Reached 100 supporters
July 21, 2012
256 Comments
Very good
Trip advisor is toxic and too much power over business in the wrong hands.it is a site that’s allows lies and destroys business reputation unfairly
Trip advisor is trash and I hope it goes the way of the dodo
I think a campaign should be started to stop this company. It is clearly ruining businesses and peoples livelihoods. I am a victim of TA and am trying to get legal advise now. If anyone out there would like to assist me please get in contact. I have CCTV evidence of the truth but TA are not interested.
I think a campaign should be started to stop this company. It is clearly ruining businesses and peoples livelihoods. I am a victim of TA and am trying to get legal advise now. If anyone out there would like to assist me please get in contact. I have CCTV evidence of the truth but TA are not interested.
Tripmadvisor, will not delete fake, bogus reviews.
Brilliant idea but sadly am not sure that this will help . Trip advisor should look after businesses not ruin them. What will they do when we are all closed?
Trip advisor are their own worst enemies. I found a woman posting negative reviews for establishments she had not used while giving 5 stars to one establishment - the one she worked for! There was no way of contacting TA about this and as a result I no longer give any credence to any review on TA.
I do completely agree, it's a shame their validation process is shit and totally irrelevant!
leaving positive reviews has resulted in our business plummeting down the ratings. from 9th to 81st!!
Trip advisor does not check any facts a business that is only a year old can have more reviews than a buisness that has been there for 30 years. That other buisness is only open during the summer weekends and not year round. Doesn't make sense.
Its disgusting surely someone should be taking a TripAdvisor to court.
Freedom of expression should not extend so far that he lines between fact & fiction are completely blurred/removed. PsychopathAdvisorees more like!!!
Not only the comments. First, the right for a hotel to decide to to be or not to on Trip advisor. TripAdvisor takes a huge profit of the notoriety of the hotels. This not correct. Tripadvisor has not the right to put a hotel online without asking to the hotels their permission. This is the first and the main problem. Hotel business in Paris and everywhere belongs now to TripAdvisor. TripAdvisor can do everything ? Alain BIGEARD Hôtel Caron de Beaumarchais, the owner 33 (0) 6 86 89 04 75 [email protected]
I get so many people trying to blackmail me with fake reviews.
Fuck tripadavsior
TA is completely crap and many guests are talking advantage of it. TA agents don't listen to hotel management and just do not have proper threat policy which is a big issue as many of the guests are threatening to put the bad review if we don't provide the refund.
tripadvisor is worst then the mafia
Tripadvisor refuse to remove a very damaging false review from our page! We know it's false as we go not sell what these people claim to have had! We want thus review removed and the poster investigated and shown as a false reviewer.
Fake reviews, that can not be removed, and a company making profit for it. This should be stopped.
I hat to let go 2 of my employee, now they using TripAdvisor as a revenge. Is not a safe website, anyone can damage your business, and is nothing you can do. No check howsoever is the account is fake or not!!!!!!
stop these vicious people damaging hotel & B&B business's
This website is pointless as there are so many negative people out there who look for faults also when you deal with the issue inhouse and the customer says they are happy with the outcome why then slate the place or persons who have tried to rectify the issue. Unfortunately things do go wrong from time to time it's not intentional and this website breeds negativity.
Trip Advisor company must be legally forced to take action removing libellous and wrongful submissions. Application to them directly has no effect
I have had some nasty untrue reviews posted on TA by people who never ever stayed at our hotel, TA refuse to take these down!
I totally agree with the comments passed by Trevor Kane, Steven Massie, John Humberstone and the other business owners who have like ourselves fallen fowl of petty, vindictive and generally nasty, jealous individuals who lie, hunt in packs and hide behind Trip Advisor having put libellous reviews against genuine business's. Generally these disgusting individuals do not fit in with the style of establishment they have walked into...out of their comfort zone!
Nearly bankrupted by these people...
Cannot agree more that Trip Advisor are only there for the guest. Please sign the petition and lets get rid of this business ruiners
time to call time on this platform for vendetta seekers who destroy business, lives & futures by printing their lies
What a cowards behind their keyboards some writing whatever not with the intention to inform but with the goal to destroy a business, acting like a mafia vendetta without any possibility to have a decent defense. This must be stopped ! An organization able to decide by herself is dangerous and to much powerful in a democratic society.
almost ruined because of this lot
you have to make a Facebook group !!!!!
No verification anyone even your enemy can post review
TripAdvisor is nothing more than a bunch of sad & pathetic hypocrites making money off honest people's hard labor - The Fat Cats don't care about the hard working people.
As restaurant owners trip advisor took are right to reply to comments away!
TripAdvisor Allow defamation to published.
It has no editorial control and like the internet open to abuse
Anyone can post reviews even cranks.
Let's stop blackmail
Me parece injustísimo el daño que desde éste y otros muchos sitios de internet se hace a los establecimientos hoteleros sin ningún (ó casi ninguno) tipo de control.
Tripadvisor was a great idea, but If revenues come from establishments that are being evaluated, it becomes a pervert model and there is an obvious conflict of interest. They need to revise it.
Stop TripAdvisor oligarchy
not to abuse, extortion and enrichment at the expense of fair play, transparency, hotels and users.
que lo quiten yaaaaaaaaaa
Great idea
I see everyday negative comments from unknown people and checking it realize that never use my services. No proof, no answer, and worst, can´t quit this fake from my site. Terrific
estoy totalmente de acuerdo con la reclamación a TripAdvisor. Se vierten muchas mentiras sobre establecimientos y nadie las coteja. Las agencias de viajes nos cuesta mucho convencer a un cliente de que esas críticas son mentira. Por favor, que alguien haga algo para acabar con la impunidad de quien vierte la mentira
Contra las opiniones falsas.
Puedo asegurar que hay opiniones sobre mi establecimiento que no han estado alojados
Varios hotelero y empleados de hoteles me han solicitado poner buenos comentarios sobre sus hoteles con el fin de tener mejor ranking de sus hoteles en cada destino, y los empleado beneficiarse de incremento en el bonus anual por que el hotel tenga excelentes comentarios. Obviamente nunca lo hice, esto refleja de nuevo que TripAdvisor no es una herramienta útil para nadie. De pronto si se exige al menos una factura del hospedaje que aparezca fechas, quizás sería un poco más fiable.
I am definitely Against fake opinions
No hay rigor alguno, me he encontrado opiniones de supuestos viajeros en fechas que el hotel estaba cerrado por temporada.
TripAdvisor permirte comentarios negativos de personas que nunca se han alojado, aún cuando le demuestras pruebas no retiran el comentario, solo puedes beneficiarte si perteneces al perfil PLUS por el que te cobran miles de dólares.
Esta gentuza de tripadvisor nos esta haciendo la vida imposible ¿no hay alguna manera de pararlos? por favor si alguien tiene la solución por favor que se ponga en contacto con migo llevo cuatro años intentando que desaparezca mi restaurante de su pagina y no hay manera lo e consultado con un abogado y me dice que como la razón social esta fuera de ESPAÑA NO PUEDEN HACER NADA Y LA VERDAD NO SE QUE HACER Y COMO ES UNO DE LOS RESTAURANTES QUE MAS TRABAJAN DE LA ZONA NO PARAN DE HACER CRITICAS FALSAS SIN SABER DE DONDE VIENEN Y ESTA GENTUZA LEDA IGUAL LO QUE LE DIGAS NO HAY MANERA DE QUE LAS QUITEN POR MUCHO QUE LE INSISTAS SOLO QUIERO QUE VERIFIQUEN LA FACTURA DE HABER COMIDO EN MI RESTAURANTE Y RESPETO EN LOS COMENTARIOS COSA QUE POR EL MOMENTO NO HAY. NO CONOZCO NO TENGO CONSTANCIA DE MUCHAS DE LAS CRITICAS QUE HAY MAL INTENCIONADAS QUE ME EXPLIQUEN DE DONDE SALEN.
Tripadvisor es una de las compañías más exitosas del mundo a base del engaño constante , de la falta de escrúpulos de los dirigentes y del nulo tacto hacia la gente honrada . Tienen tanto éxito que han educado al mundo a mentir para sacar beneficio y todo ello bajo el anonimato . Dan cobertura a los anonimos frente a las empresas que cotizan y dan empleo a millones de personas . Hacen creer al mundo y a las empresas que generan valor y lo que generan es muchos millones de beneficios que no se sabe donde tributan . Cuando deban pagar cifras millonarias por cada comentario falso que hay en sus páginas , la compañía se va a pique . La gente que trabaja en TA están aleccionadas de tal manera que están convencidos que son COOL y que gracias a compañias como la suya el mundo es mejor . Pues no , el mundo es mas ruín , inmoral y rastrero y eso se lo ha enseñado TA , cueva de mentirosos y escondite de cobardes online o parapeto de extorsionadores .
Totalmente de acurdo con las opiniones vertidas, particularmente Lucas Prats de España-
Tripadvisor is not fair for the people who work so hard to rise their ouwn busineses. We did not sign any contract or we didn't have any commercial contact from TRIPADVISOR to ask us permition to have our business on their website!! It is outrage and violations to our rights!! Anyone can say what ever they want, and we cannot have any control about it. Down TRIPADVISOR!!!!
we sick about fake comments!!!
no todo lo que se publica en internet es válido, cualquier iniciativa para difundir este dato tan evidente sólo para algunos contará conmigo. Además, cómo profesional creo que está web, también otras, difunden informaciones muy poco fiables, cuando no falsas.
Defiendo el mal uso como herramienta de chantage de tripadvisor.
Soy propietario de un hotel y se han publicado opiniones falsas sobre el mismo de gente que ni siquiera conocía las instalaciones. Al realizar el reclamo a TripAdvisor me dijeron que no podían censurar las opiniones de la pagina pese a que estas eran falsas y la persona que opinaba no había demostrado en ningún momento alguna prueba fehaciente de haber estado alojado en el hotel. A diferencia de paginas como Booking, Expedia o Despegar que las personas que opinan realmente utilizaron el servicio.
Jsjsjbsnd
En varias ocasiones han escrito falsos comentarios, personas que nunca han estado en el hotel, o que lo hacen simplemente por hacerte daño. Escribi a trip advisor y nunca contestaron nada
Estoy a favor de la validación de los comentarios.
Esto es lo que pasa siempre. Lo que pone en Internet va a misa, los profesionales no contamos para nada
OK
I'm sure that signing will have consecuences in my TripAdvisor valoration.
We demmand validation of the reviewer!!!
Estoy de acuerdo que debe haber un control de los comentarios. Realmente verificar que el cliente ha estado alojado en el establecimiento sobre cual está comentando.
ok
de acuerdo, deberia de haber mas control! yo puedo si quiero escribir sobre el lugar que quiera sin ni siquiera saber donde esta! esto es increible
Porque todos ganamos, clientes y propietarios.
Soy director de un hotel. Recientemente un empleado despedido hizo un critica demoledora y a trioadvisor le parece perfecto. Tripadvisor es un timo.
Que pueda haber derecho de replica y las criticas perversas se eliminen o solo tengan un tiempo determinado y se eliminen
Como propietario de un establecimiento no me parece bien que sin yo dar mi autorización un portal de internet haga un perfil de mi establecimiento y que la gente pueda opinar de el. Me da ihual que la opinión sea buena o mala.
Siempre hay comentarios fabulosos o demoledores.... siempre con intereses de por medio!
Soy usuario y quiero fiarme de los comentarios
Esta página es una pura falsedad de la realidad . Espero que todo lo que se publique se verifique
Totalmente de acuerdo contigo Juan
Tripadvisor es un engaño!!!! Yo soy hotelero y a principios de temporada me pasó una empresa para hacer comentarios positivos por 12€ comentario. Lo reporté a Tripadvisor y me contestaron que me quitaban posiciones por haber intentado hacer comentarios falsos en su web!!! Me dejaron estupefacto!!!
Absolutely agree
Hay que luchar juntos contra esta plataforma
trip advisor is sometimes used for mean purposes by customer for blackmailing hotels or by competitors to diminish other hotels.
Una mentira enorme esa pagina... De Trip Advisor, es una burla... Para los Hoteleros.
Tripadvisor not make your work good. They make very bad
Importance a regulation!
T-rip off advisor!!!
Trip Advisor esta permitiendo muchas irregularidades en la industria turistica y permite que se generalizen las situaciones individuales de cada cliente... cada quien habla como le va en la feria que no?
Owner of Oscars fake restaurant, Brixham 2013
Trip Advisor is a troll's paradise where key board warriors can anonymously say what they should have said in person. One day I hope they will be taken to court and forced to close their miserable site.
Es un sitio con demasiadas irregularidades y demasiada repercusión. Nada profesional pero que quiere parecerlo. Los hoteles estamos sometidos a multitud de reglamentos y normas legales para poder abrir las puertas cada día. Sin embargo la evaluación "oficial" se hace de esta manera tan... rigurosa...
I asked Trip Advisor to remove my property from their site as I have not subscribed to them, yet they said it will not and I have no choice or say in the matter????? Surely as a person, business owner and live in a free Country I can not remove myself from a international website trading company because they say so?
Willingly published a pack of lies. Had no prove and refused to check the proof that I had.
Tripadvisor se lucra a base de perjudicar a la hosteleria. No podemos mejorar la imagen de los restaurantes si permanecen opiniones falsas sobre nuestro establecimiento!
We received a fake review on Tripadvisor for our guesthouse: Karoo Sun Guesthouse in Oudtshoorn, South Africa. TA refuses to remove this review.
It's a disgrace
Tripadvisor => the favourite website of slanderers, defamers, revilers and the writers of false comments. AVOID IT! STOP IT!
We have a defamatory review which TA has no interest in investigating or removing. We are not alone in our small business community, many have and continue to suffer
Indeed, it is clear that some restaurants have so many excellent reviews from a few persons thus they trashing direct competition. This is a disgrace and should be stopped!!!
Estamos artos de opiniones difamatorias en nuestros restaurantes y tripadvisors no hace nada al respecto... Esto a costado puestos dentrabajo y aun asi... No hacen nada .//
Es una necesidad que se haga control de estos comentarios, ya que uno como administrador de propiedad no tiene muchas herramientas para contactarse con alguien de soporte para hacer una explicación de casos irreales.
Sad - they allow fake reviews and as a result they cant be trusted
Tripadvisor resembles the nazi regime during WW2.
Criticas falsas y criticas sin criterio..
Falsos testimonios demostrados y no los quieren borrar!
I'm signing as here also in Abu Dhabi. An ex chef in Sofitel Abu Dhabi shared to me and my colleagues that the higher management announced that whoever will post a good review about the hotel will get AED 50. Also you will notice in some restaurants, they are in top 10 but all the reviewers have 1 review each. They should count and validate at least 5 reviews or even more to accept and filter for ranking.
Soy director de un hotel en Cantabria, y la pagina de tripadvisor solo tendría que ser una herramienta para personas que hayan estado hospedados en un establecimiento o hayan disfrutado de un servicio de los establecimientos que publicitan . Atentamente
Anyone placing an false incorrect review good or bad should be blacklisted and go to court for there actions
agree 100% they allowed 2 bogus reviews on ours and took ages to remove.when we wrote complaints on their forum we were answered by some dimwit with over 6.000 posting replies.when my husband responded in a scathing reply to his idiotic answer to our complaint ,they trip adviser now refuse my husband access to our own pages which still has 5 stars and 100% complimentary reviews = until the next time T.A. allows another never visited idiot to post on it !
second one posted by a family of JEWS who failed to impress our CHRISTIAN & BUDDHIST family with their own distorted view of religion !The first libelous review trip advisor did remove but this one has been on display to the world for over a week & no action taken .because we complained now trip advisor has refused us access to our own pages!
I have been in the restaurant business for 40years. In the last 3 this website has caused much grief to me personnally and those around me. I have had guest try to extort refunds with the threat of a bad review. I have had staff break down because of a bad review, I have had owners warn staff because of a bad review. the constant critisism and threat of this site is very demanding on those in a difficult industry. We welcome constructive critisism but some of it is unfounded and down right nasty. I have reported extortion attempts to Tripadvisor previously and they are ignored. We need to join together and thank the millions of hospitality workers across the world that try their best to give us exceptional satisfaction and not allow a minority of nasty cowards to hide behind anonymity with their attempts for a free room or meal. I will help any way I can to expose the damage this site does. Its would be an easy fix if they sought to verify any negative complaint and give the business owner a right of reply before posting. Disgraceful what is does to the hard working people of my industry. Graham Terrey
Allow false reviews about my business & refuse to remove them even with proof.
T/A. is affecting my place with fraud comments from people that never were here. and makes anonymus phonr calls.
They have the power to make a business succesfull or bankrupting .... Dangerous in a democratic system...... Some have lots of budget to spend on their rankings..... it all about MONEY !!
Trpadvisor made a special recommandation of my property with chambre d'hote with there own prices and a negative review of someone how has never been here. This person made about 50 reviews in a few months.
They have publishes a damaging review wrote by a member of our family after a disagreement . I have contacted customer service twice and tried to email but they have not removed it. Wish I hadn't joined,this could ruin usm
After the several time i try to stop cooperation with tripaviser but without result. reson why i want to stop cooperation is false rewue by competition to my place and false rewue to their places.
Hi I need some tripadvisor reviews
For 4 or more years TripAdvisor has posted about 14 false reviews about my business. I do group hunts on the ranch and we have been in this business or over 30 years. I want to be removed from TripAdvisor because of the false Reviews
same opinion.
Many of my clients posted positive reviews on trip advisor, but they do not post them, if they post any negative review, they post straight away without any validation. why can't you validate the client first and then post. in this way, you are taking the wrong advantage of freedom of expression. when we reaised the voice to request to remove false negative reviews, they demanded incredible amount of money per review about £100. It has to be stopped as they made it a source of income.
el 80 % de lo que hay es mentira
Just plain unfair extortionist
this site its only business
they refused to take down a false review despite the fact we sued the reviewer and obtained a judgement
Ya esta bien!!
I'm signing not as a business owner, but as a user of Tripadvisor. The way they allow any old rubbish to be posted and to remain or their site lessens its usefulness.
These guys are the worst. They need to be stopped , they are killing small restaurants. Apparently only the big guys are for them Franchises they love.
STOP PROMOTING CIRCUS ANIMALS, TOO!!!! http://www.ipetitions.com/petition/tripadvisorwarning/
durante un año pagamos a TripAdvisor Nos llevó seis meses cancelar contrato y entonces comenzó el bombardeo de grave difamación, mentiras y agravios.
useless people. uninterested in taking our business offline. we have not asked to be put online in the first place! terrible company!
I'm an owner of a small motel - I know for a fact, when TripAdvisor allows bogus reviews. I have repeatedly challenged them - all Trip Adfvisro does is LIE, LIE, LIE - and know if someone trys to book a room via their site - THEY LIE EVEN MORE!!! Because I refuse to pay them - they post that i have no rooms available. No matter what date you put in. Very dishonest - and their companion company booking buddy does the same.
Scandalous Blackmail TripAdvisor
Any enemy or jealous...can write a destructive comment on your business;and ruin it..without any control.... They must be erased...
TRIPbadADVISOR must be FORBIDDEN BY THE LAW
They work for the business and ask you to edit truthful reviews that have no profanity or degrading in them to improve the outlook of the particular business.
Tripadvisor publishes fake, false, and damaging stories about my restaurant from people who never ate at my establishment either because they cite times and dates that we were closed for several months prior to the bad review or open several months after the bad review. Too many fake stories about food served thats not on the menu and never has been on the menu. Tripadvisor should be sued
hopefully will this web page close!
Picks and chooses which reviews to post. One big con!
Stop TripAdvisor
CONNARDS
Trip Advisor has advertised together with booking.com that we Pelion Country Villas-Theodorides Estate were SOLD OUT encouraging guests with the price finder they added on every listing page to look elsewhere for accommodation. In this way they both managed to damage our business despite the excellent reviews and the Certificate of Excellence we were awarded.
Keep up the good and useful work
I have started up a TripAdvisor Boycott. You can join: http://www.boycottowl.com/TripAdvisor/869
Unreal that they do not vet reviews, but do responses by owners and managers of businesses, so wrong they reviewers are not required to leave details of whom they are, how can this be fair?
We had great reviews and then 2 terrible ones spring out of the blue. You can't get them removed. I hate the way trip advisor operates
New purchase of a run down motel, $250k+ in repairs and remodel with before after pics to verify and trip advisor refuses to remove OLD negative reviews as other legitimate travel sites have.
Disgusting boycott!!
We had been hit by two ALL lies reviews from same person under different names . How this is possible without any contact details and identification is beyond me
Good deals and thanks for sharing it,
Useful information, thanks for shared it :- http://www.bestasiantours.com/
I run a small zipline business, and have the local competition writing bad reviews of my business, as well as people mistakenly posting their reviews to my business after going to competitors. I have notified TA, thy dont care, so now I know that anything I read on that site should be taken with a grain of salt. F#@*k TA. NO ACCOUNTABILITY OR VERIFICATION please dont use or support this site
Trip advisor is ruining Restaurants in Spain. The accept critics that do not prove to be right and most of them from trolls and competitors. We have asked them to remove those critics having proved to be "false" and there is no way. What can we do ? This is from Spain.
I am a victim of defamation through tripadvisor. Please get in touch for any joint legal action concerning harassment reviews through this horrendous platform.
This site is terrible. It serves only for defamation and nothing else! Besides , it creates a business profile without the owner's permission.
Totalmente deacuerdo con esto
I totally agree with this petition, as no 1 in our home town and always fully booked trip advisor chose to post a review with 1 star because they couldn't get in! this contradicts what this site is all about. I asked them to take it off and they refused! this site should be annulled and never to return they are scumbags
We are number 1 on trip advisor in our home town and because of this we are always busy and on Saturday past a party of 4 couldn't get in because we were full and wrote a damaging review and rated us a 1. when I complained to trip advisor they said it was a valid review! So when you are busy due to trip advisor they validate a negative review because you are busy?????? Take this site down it is a platform for nutters and jelous people I HATE it even though we are no 1 (what does that tell you)
Horrible company, no customer care whatsoever. NO WAY TO SPEAK TO A PERSON, ALL YOU GET IS 'COMPUTER SAYS NO' Corrupt, totally manipulated by fake reviews that hotels pay for. I have now sold my hotel, and so pleased not to be a slave to tripadvisor anymore
Tripadvisor allows a customer to say what they want without checking anything. But they don't allow you to answer with facts. A customer can talk bad, but the owner can't do a damn thing! Get rid of tripadvisor!
I booked a villa in March paying a hefty deposit. This is the first time I have used this method & thought this was a reputable company. Unfortunately I was rushed to hospital with heart problems and required surgery around the time the balance as due. I emailed the villa owner directly as the hospital was 100 miles from where I lived and she said '....don't worry.....just pay when you can'. We has booked and paid for our flights to Malaga and I told her this so she knew we were committed and definitely coming. I have copies of all emails to and from. I ended up in hospital longer than was expected, but as soon as I got home I went to pay the balance. This is where the nightmare started. I discovered that Trip Advisor had cancelled the booking. I contacted the villa owner who told me she had re-let the villa. I sent her a begging email but she refused to honour the booking. I asked Trip Advisor to refund my deposit giving them the full facts and copy emails. Even though they have advised me today that they hold my deposit and that it is not paid to the villa owner, they will not give it back to me. So, no holiday, no refund, no help from Trip Advisor and I have yet to tell my son. At my wits end. BEWARE USING TRIP ADVISOR EVEN WITH EXTENUATING CIRCUMSTANCES THEY DON'T WANT TO KNOW.
I hate them! Trip advisor ruining my family business even we try to do our best but some bad customer write their bad review on them. So what we have been try so many years was gone. Most of the time happy guest did not comment or review but the unhappy one do. So is it fair to us??
Fuera multinacionales explotando a los comercios con sus reglas injustas y procedimientos extorsivos
Para que las opiniones sean contrastadas con el tíquet correspondiente
Estoy de acuerdo en todo lo que mis colegas piden
Considero que tienes que tienes que justificar haber estado en el establecimiento para poder opinar sobre el y aportar la factura o el ticket me parece lo más correcto porqué si no puede haber fraude para subir o bajar del ránking un establecimiento.
Totalmente de acuerdo
Quiero un Trip Advisor, justo para que todo el mundo saque partido a su establecimiento en las mismas condiciones no con opiniones falsas
Estoy de acuerdo. A menudo pasan estas cosas. Y es una putada para nosotros q nos esfotzamos en dar lo mejor cada dia
Siendo restaurador, firmo la petición para que Trip Advisor obligue a los usuarios a identificarse y asi terminar con el fraude.
Firmo esta petición como propitario de un restaurante y víctima de muchas opiniones malintencionadas contra mi negocio y contra el propietario, sin ninguna prueba que justifique su presencia. Cualquier persona puede abrir una cuenta en tripadvisor, en cualquier parte del mundo y opinar sobre cualquier establecimiento, de cualquier parte del mundo.
No se puede permitir ni avalar que las opiniones vertidas no se verifiquen si son ciertas o no, y muchísimo menos que se emitan anónimamente. Tripadvisor debería comprobar que el servicio comentado ha sido consumido realmente y exigir pruebas, mediante factura del servicio que se trate: estancia de hotel, comida/cena, etc... Se puede hacer perjudicar enormemente, no sólo a nivel empresarial; sinó también a nivel personal y profesional, porque hay energúmenos que arrementen contra empleados también, injusta y falsamente. El hecho de que Tripadvisor se respalde en el hecho de que se puede contestar a los comentarios / críticas no es suficiente. Deben regular determinadas actitudes como es el hecho de citar personas concretas y puede llegar a perjudicar laboralmente y psicológicamente, como ha sucedido en algunos casos, además de vulnerar el derecho a la intimidad/anonimato y honorabilidad; teniendo en cuenta que existe una Ley de Protección de Datos, que debería imperar.
Hay una persona que es propietario de un bar y ha puesto ya dos comentarios negativos sobre mi bar lo he denunciado a retrovisor y me dice que es lo que hay que como.que hagamos lo mismo
Tripadvisor needs to be regulated
Anyone angry for any reason against any company can make up any lie to hurt the reputation of a company. This is just plain wrong!!
Very faceless platform
My business has had plenty of negative reviews posted - I did not sign up to be on this site, I do not want to be on this site, we serve thousands of happy people every day, trip advisor only posts the negative reviews.
You "MUST" be honest if your a "REAL GENUINE REVIEWER"
We have people post bad reviews about our business all the time, yet they still come in to our establishment week after week.
We have had two fake reviews removed, yet a third done by someone who never set foot in our establishment has not been removed "because it is within TA guidelines" We advised TA we will make CCTV available to prove this person never visited our establishment, we also proved that what she claimed comparing us to another establishment she was promoting was false, yet TA still have not removed the review. To top it off, three days later and they not posted our reply, yet other reviews after the fake one have had their replies posted. We are looking into positively identifying the reviewer and shall pursue her for damages through the courts. Although TA did say this is against their policy. Well TA reviewers are not above English Law.
We have had two fake reviews removed, yet a third done by someone who never set foot in our establishment has not been removed "because it is within TA guidelines" We advised TA we will make CCTV available to prove this person never visited our establishment, we also proved that what she claimed comparing us to another establishment she was promoting was false, yet TA still have not removed the review. To top it off, three days later and they not posted our reply, yet other reviews after the fake one have had their replies posted. We are looking into positively identifying the reviewer and shall pursue her for damages through the courts. Although TA did say this is against their policy. Well TA reviewers are not above English Law.
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we actually did it, they officially changed their review validation policy starting this week. i am so grateful for all 590 of you who pushed for this change. now lets just keep a close eye on these platforms to make sure they stick to their word.
August 18, 2016
Final supporters
TripAdvisor is sadly a very popular site among travellers, and has become a very powerful platform to post lies, and libel comments about properties, property owners, restaurants, etc. Because TripAdvisor is such a popular site, negative reviews about an establishment can be devastating, and even put people out of business. TripAdvisor knows it is being used as a platform to post lies and libel comments, and even used to blackmail owners, yet they refuse to do anything about it. ANYONE can join TripAdvisor and start posting lies, and why stop at just one account?.. I myself have 14 TripAdvisor accounts, that I have setup in the past few weeks, and will be adding a lot more in the coming days… (actually the most difficult part is comingup with new email addresses.)
Posting lies and libel comments on TripAdvisor is as easy as 123, there is absolutely no validation of the reviewer.This is becoming a huge problem for hotel owners, and TripAdvisorjust shrug their shoulders. 100′s if not 1000′s of hotel owners have requested to be completely removed from TripAdvisor, TripAdvisor refuses. As an owner or manager of an establishment you can report an issue to TripAdvisor, but you only have 200 characters, so good luck on that one!!… 200 characters, to try and explain that the person who has just told the world that your hotel is infested with rats, never actually stayed at your establishment, and more than often got paid by competition to post negative commentsabout you. I know someone that gets paid $15 per review posted good or bad!
We believe that a site that has such a damaging effect on the industry should at least have some form of validating both owners, andreviewers.. There are various and easy ways to validate users to put a near stop to libel posting.. So, ask yourself, why doesn’t TripAdvisorenforce this?.. The answer is because although the quality of the site willsky rocket, the quantity of users will drop, and all TripAdvisor is interested in, is numbers, numbers for marketing purposes.. saying they have 100 million (in-active) members sounds a lot better than 1 million active members.
Updates
June 6, 2016
just saw we hit 500 signatures on this. its honestly wild to see so many people realize how broken this platform is.
Reached 500 supporters
June 4, 2016
December 23, 2014
im still getting messages from owners who have had their livelihoods ruined by fake reviews and tripadvisor is still ignoring every single one of us. i am putting together a list of these stories to show just how messy their verification system really is.
July 24, 2012
just saw that we hit 100 signatures on this. its honestly relieving to know im not the only one dealing with these fake reviews and the total lack of accountability from the site.
Reached 100 supporters
July 21, 2012
256 Comments
Four malicious reviews were posted about my accommodation by a party of Johannesburg, weed-smoking Yuppies, because I tracked them down after they departed without paying their substantial bill. Trip Advisor ignored my repeated request to have these false reviews removed.
Very good
Trip advisor is toxic and too much power over business in the wrong hands.it is a site that’s allows lies and destroys business reputation unfairly
Trip advisor is trash and I hope it goes the way of the dodo
I think a campaign should be started to stop this company. It is clearly ruining businesses and peoples livelihoods. I am a victim of TA and am trying to get legal advise now. If anyone out there would like to assist me please get in contact. I have CCTV evidence of the truth but TA are not interested.
I think a campaign should be started to stop this company. It is clearly ruining businesses and peoples livelihoods. I am a victim of TA and am trying to get legal advise now. If anyone out there would like to assist me please get in contact. I have CCTV evidence of the truth but TA are not interested.
Tripmadvisor, will not delete fake, bogus reviews.
Brilliant idea but sadly am not sure that this will help . Trip advisor should look after businesses not ruin them. What will they do when we are all closed?
Trip advisor are their own worst enemies. I found a woman posting negative reviews for establishments she had not used while giving 5 stars to one establishment - the one she worked for! There was no way of contacting TA about this and as a result I no longer give any credence to any review on TA.
I do completely agree, it's a shame their validation process is shit and totally irrelevant!
leaving positive reviews has resulted in our business plummeting down the ratings. from 9th to 81st!!
Trip advisor does not check any facts a business that is only a year old can have more reviews than a buisness that has been there for 30 years. That other buisness is only open during the summer weekends and not year round. Doesn't make sense.
Its disgusting surely someone should be taking a TripAdvisor to court.
Freedom of expression should not extend so far that he lines between fact & fiction are completely blurred/removed. PsychopathAdvisorees more like!!!
Not only the comments. First, the right for a hotel to decide to to be or not to on Trip advisor. TripAdvisor takes a huge profit of the notoriety of the hotels. This not correct. Tripadvisor has not the right to put a hotel online without asking to the hotels their permission. This is the first and the main problem. Hotel business in Paris and everywhere belongs now to TripAdvisor. TripAdvisor can do everything ? Alain BIGEARD Hôtel Caron de Beaumarchais, the owner 33 (0) 6 86 89 04 75 [email protected]
I get so many people trying to blackmail me with fake reviews.
Fuck tripadavsior
TA is completely crap and many guests are talking advantage of it. TA agents don't listen to hotel management and just do not have proper threat policy which is a big issue as many of the guests are threatening to put the bad review if we don't provide the refund.
tripadvisor is worst then the mafia
Tripadvisor refuse to remove a very damaging false review from our page! We know it's false as we go not sell what these people claim to have had! We want thus review removed and the poster investigated and shown as a false reviewer.
Fake reviews, that can not be removed, and a company making profit for it. This should be stopped.
I hat to let go 2 of my employee, now they using TripAdvisor as a revenge. Is not a safe website, anyone can damage your business, and is nothing you can do. No check howsoever is the account is fake or not!!!!!!
stop these vicious people damaging hotel & B&B business's
This website is pointless as there are so many negative people out there who look for faults also when you deal with the issue inhouse and the customer says they are happy with the outcome why then slate the place or persons who have tried to rectify the issue. Unfortunately things do go wrong from time to time it's not intentional and this website breeds negativity.
Trip Advisor company must be legally forced to take action removing libellous and wrongful submissions. Application to them directly has no effect
I have had some nasty untrue reviews posted on TA by people who never ever stayed at our hotel, TA refuse to take these down!
I totally agree with the comments passed by Trevor Kane, Steven Massie, John Humberstone and the other business owners who have like ourselves fallen fowl of petty, vindictive and generally nasty, jealous individuals who lie, hunt in packs and hide behind Trip Advisor having put libellous reviews against genuine business's. Generally these disgusting individuals do not fit in with the style of establishment they have walked into...out of their comfort zone!
Nearly bankrupted by these people...
Cannot agree more that Trip Advisor are only there for the guest. Please sign the petition and lets get rid of this business ruiners
time to call time on this platform for vendetta seekers who destroy business, lives & futures by printing their lies
What a cowards behind their keyboards some writing whatever not with the intention to inform but with the goal to destroy a business, acting like a mafia vendetta without any possibility to have a decent defense. This must be stopped ! An organization able to decide by herself is dangerous and to much powerful in a democratic society.
almost ruined because of this lot
you have to make a Facebook group !!!!!
No verification anyone even your enemy can post review
TripAdvisor is nothing more than a bunch of sad & pathetic hypocrites making money off honest people's hard labor - The Fat Cats don't care about the hard working people.
As restaurant owners trip advisor took are right to reply to comments away!
TripAdvisor Allow defamation to published.
It has no editorial control and like the internet open to abuse
Anyone can post reviews even cranks.
Let's stop blackmail
Me parece injustísimo el daño que desde éste y otros muchos sitios de internet se hace a los establecimientos hoteleros sin ningún (ó casi ninguno) tipo de control.
Tripadvisor was a great idea, but If revenues come from establishments that are being evaluated, it becomes a pervert model and there is an obvious conflict of interest. They need to revise it.
Stop TripAdvisor oligarchy
not to abuse, extortion and enrichment at the expense of fair play, transparency, hotels and users.
que lo quiten yaaaaaaaaaa
Great idea
I see everyday negative comments from unknown people and checking it realize that never use my services. No proof, no answer, and worst, can´t quit this fake from my site. Terrific
estoy totalmente de acuerdo con la reclamación a TripAdvisor. Se vierten muchas mentiras sobre establecimientos y nadie las coteja. Las agencias de viajes nos cuesta mucho convencer a un cliente de que esas críticas son mentira. Por favor, que alguien haga algo para acabar con la impunidad de quien vierte la mentira
Contra las opiniones falsas.
Puedo asegurar que hay opiniones sobre mi establecimiento que no han estado alojados
Varios hotelero y empleados de hoteles me han solicitado poner buenos comentarios sobre sus hoteles con el fin de tener mejor ranking de sus hoteles en cada destino, y los empleado beneficiarse de incremento en el bonus anual por que el hotel tenga excelentes comentarios. Obviamente nunca lo hice, esto refleja de nuevo que TripAdvisor no es una herramienta útil para nadie. De pronto si se exige al menos una factura del hospedaje que aparezca fechas, quizás sería un poco más fiable.
I am definitely Against fake opinions
No hay rigor alguno, me he encontrado opiniones de supuestos viajeros en fechas que el hotel estaba cerrado por temporada.
TripAdvisor permirte comentarios negativos de personas que nunca se han alojado, aún cuando le demuestras pruebas no retiran el comentario, solo puedes beneficiarte si perteneces al perfil PLUS por el que te cobran miles de dólares.
Esta gentuza de tripadvisor nos esta haciendo la vida imposible ¿no hay alguna manera de pararlos? por favor si alguien tiene la solución por favor que se ponga en contacto con migo llevo cuatro años intentando que desaparezca mi restaurante de su pagina y no hay manera lo e consultado con un abogado y me dice que como la razón social esta fuera de ESPAÑA NO PUEDEN HACER NADA Y LA VERDAD NO SE QUE HACER Y COMO ES UNO DE LOS RESTAURANTES QUE MAS TRABAJAN DE LA ZONA NO PARAN DE HACER CRITICAS FALSAS SIN SABER DE DONDE VIENEN Y ESTA GENTUZA LEDA IGUAL LO QUE LE DIGAS NO HAY MANERA DE QUE LAS QUITEN POR MUCHO QUE LE INSISTAS SOLO QUIERO QUE VERIFIQUEN LA FACTURA DE HABER COMIDO EN MI RESTAURANTE Y RESPETO EN LOS COMENTARIOS COSA QUE POR EL MOMENTO NO HAY. NO CONOZCO NO TENGO CONSTANCIA DE MUCHAS DE LAS CRITICAS QUE HAY MAL INTENCIONADAS QUE ME EXPLIQUEN DE DONDE SALEN.
Tripadvisor es una de las compañías más exitosas del mundo a base del engaño constante , de la falta de escrúpulos de los dirigentes y del nulo tacto hacia la gente honrada . Tienen tanto éxito que han educado al mundo a mentir para sacar beneficio y todo ello bajo el anonimato . Dan cobertura a los anonimos frente a las empresas que cotizan y dan empleo a millones de personas . Hacen creer al mundo y a las empresas que generan valor y lo que generan es muchos millones de beneficios que no se sabe donde tributan . Cuando deban pagar cifras millonarias por cada comentario falso que hay en sus páginas , la compañía se va a pique . La gente que trabaja en TA están aleccionadas de tal manera que están convencidos que son COOL y que gracias a compañias como la suya el mundo es mejor . Pues no , el mundo es mas ruín , inmoral y rastrero y eso se lo ha enseñado TA , cueva de mentirosos y escondite de cobardes online o parapeto de extorsionadores .
Totalmente de acurdo con las opiniones vertidas, particularmente Lucas Prats de España-
Tripadvisor is not fair for the people who work so hard to rise their ouwn busineses. We did not sign any contract or we didn't have any commercial contact from TRIPADVISOR to ask us permition to have our business on their website!! It is outrage and violations to our rights!! Anyone can say what ever they want, and we cannot have any control about it. Down TRIPADVISOR!!!!
we sick about fake comments!!!
no todo lo que se publica en internet es válido, cualquier iniciativa para difundir este dato tan evidente sólo para algunos contará conmigo. Además, cómo profesional creo que está web, también otras, difunden informaciones muy poco fiables, cuando no falsas.
Defiendo el mal uso como herramienta de chantage de tripadvisor.
Soy propietario de un hotel y se han publicado opiniones falsas sobre el mismo de gente que ni siquiera conocía las instalaciones. Al realizar el reclamo a TripAdvisor me dijeron que no podían censurar las opiniones de la pagina pese a que estas eran falsas y la persona que opinaba no había demostrado en ningún momento alguna prueba fehaciente de haber estado alojado en el hotel. A diferencia de paginas como Booking, Expedia o Despegar que las personas que opinan realmente utilizaron el servicio.
Jsjsjbsnd
En varias ocasiones han escrito falsos comentarios, personas que nunca han estado en el hotel, o que lo hacen simplemente por hacerte daño. Escribi a trip advisor y nunca contestaron nada
Estoy a favor de la validación de los comentarios.
Esto es lo que pasa siempre. Lo que pone en Internet va a misa, los profesionales no contamos para nada
OK
I'm sure that signing will have consecuences in my TripAdvisor valoration.
We demmand validation of the reviewer!!!
Estoy de acuerdo que debe haber un control de los comentarios. Realmente verificar que el cliente ha estado alojado en el establecimiento sobre cual está comentando.
ok
de acuerdo, deberia de haber mas control! yo puedo si quiero escribir sobre el lugar que quiera sin ni siquiera saber donde esta! esto es increible
Porque todos ganamos, clientes y propietarios.
Soy director de un hotel. Recientemente un empleado despedido hizo un critica demoledora y a trioadvisor le parece perfecto. Tripadvisor es un timo.
Que pueda haber derecho de replica y las criticas perversas se eliminen o solo tengan un tiempo determinado y se eliminen
Como propietario de un establecimiento no me parece bien que sin yo dar mi autorización un portal de internet haga un perfil de mi establecimiento y que la gente pueda opinar de el. Me da ihual que la opinión sea buena o mala.
Siempre hay comentarios fabulosos o demoledores.... siempre con intereses de por medio!
Soy usuario y quiero fiarme de los comentarios
Esta página es una pura falsedad de la realidad . Espero que todo lo que se publique se verifique
Totalmente de acuerdo contigo Juan
Tripadvisor es un engaño!!!! Yo soy hotelero y a principios de temporada me pasó una empresa para hacer comentarios positivos por 12€ comentario. Lo reporté a Tripadvisor y me contestaron que me quitaban posiciones por haber intentado hacer comentarios falsos en su web!!! Me dejaron estupefacto!!!
Absolutely agree
Hay que luchar juntos contra esta plataforma
trip advisor is sometimes used for mean purposes by customer for blackmailing hotels or by competitors to diminish other hotels.
Una mentira enorme esa pagina... De Trip Advisor, es una burla... Para los Hoteleros.
Tripadvisor not make your work good. They make very bad
Importance a regulation!
T-rip off advisor!!!
Trip Advisor esta permitiendo muchas irregularidades en la industria turistica y permite que se generalizen las situaciones individuales de cada cliente... cada quien habla como le va en la feria que no?
Owner of Oscars fake restaurant, Brixham 2013
Trip Advisor is a troll's paradise where key board warriors can anonymously say what they should have said in person. One day I hope they will be taken to court and forced to close their miserable site.
Es un sitio con demasiadas irregularidades y demasiada repercusión. Nada profesional pero que quiere parecerlo. Los hoteles estamos sometidos a multitud de reglamentos y normas legales para poder abrir las puertas cada día. Sin embargo la evaluación "oficial" se hace de esta manera tan... rigurosa...
I asked Trip Advisor to remove my property from their site as I have not subscribed to them, yet they said it will not and I have no choice or say in the matter????? Surely as a person, business owner and live in a free Country I can not remove myself from a international website trading company because they say so?
Willingly published a pack of lies. Had no prove and refused to check the proof that I had.
Tripadvisor se lucra a base de perjudicar a la hosteleria. No podemos mejorar la imagen de los restaurantes si permanecen opiniones falsas sobre nuestro establecimiento!
We received a fake review on Tripadvisor for our guesthouse: Karoo Sun Guesthouse in Oudtshoorn, South Africa. TA refuses to remove this review.
It's a disgrace
Tripadvisor => the favourite website of slanderers, defamers, revilers and the writers of false comments. AVOID IT! STOP IT!
We have a defamatory review which TA has no interest in investigating or removing. We are not alone in our small business community, many have and continue to suffer
Indeed, it is clear that some restaurants have so many excellent reviews from a few persons thus they trashing direct competition. This is a disgrace and should be stopped!!!
Estamos artos de opiniones difamatorias en nuestros restaurantes y tripadvisors no hace nada al respecto... Esto a costado puestos dentrabajo y aun asi... No hacen nada .//
Es una necesidad que se haga control de estos comentarios, ya que uno como administrador de propiedad no tiene muchas herramientas para contactarse con alguien de soporte para hacer una explicación de casos irreales.
Sad - they allow fake reviews and as a result they cant be trusted
Tripadvisor resembles the nazi regime during WW2.
Criticas falsas y criticas sin criterio..
Falsos testimonios demostrados y no los quieren borrar!
I'm signing as here also in Abu Dhabi. An ex chef in Sofitel Abu Dhabi shared to me and my colleagues that the higher management announced that whoever will post a good review about the hotel will get AED 50. Also you will notice in some restaurants, they are in top 10 but all the reviewers have 1 review each. They should count and validate at least 5 reviews or even more to accept and filter for ranking.
Soy director de un hotel en Cantabria, y la pagina de tripadvisor solo tendría que ser una herramienta para personas que hayan estado hospedados en un establecimiento o hayan disfrutado de un servicio de los establecimientos que publicitan . Atentamente
Anyone placing an false incorrect review good or bad should be blacklisted and go to court for there actions
agree 100% they allowed 2 bogus reviews on ours and took ages to remove.when we wrote complaints on their forum we were answered by some dimwit with over 6.000 posting replies.when my husband responded in a scathing reply to his idiotic answer to our complaint ,they trip adviser now refuse my husband access to our own pages which still has 5 stars and 100% complimentary reviews = until the next time T.A. allows another never visited idiot to post on it !
second one posted by a family of JEWS who failed to impress our CHRISTIAN & BUDDHIST family with their own distorted view of religion !The first libelous review trip advisor did remove but this one has been on display to the world for over a week & no action taken .because we complained now trip advisor has refused us access to our own pages!
I have been in the restaurant business for 40years. In the last 3 this website has caused much grief to me personnally and those around me. I have had guest try to extort refunds with the threat of a bad review. I have had staff break down because of a bad review, I have had owners warn staff because of a bad review. the constant critisism and threat of this site is very demanding on those in a difficult industry. We welcome constructive critisism but some of it is unfounded and down right nasty. I have reported extortion attempts to Tripadvisor previously and they are ignored. We need to join together and thank the millions of hospitality workers across the world that try their best to give us exceptional satisfaction and not allow a minority of nasty cowards to hide behind anonymity with their attempts for a free room or meal. I will help any way I can to expose the damage this site does. Its would be an easy fix if they sought to verify any negative complaint and give the business owner a right of reply before posting. Disgraceful what is does to the hard working people of my industry. Graham Terrey
Allow false reviews about my business & refuse to remove them even with proof.
T/A. is affecting my place with fraud comments from people that never were here. and makes anonymus phonr calls.
They have the power to make a business succesfull or bankrupting .... Dangerous in a democratic system...... Some have lots of budget to spend on their rankings..... it all about MONEY !!
Trpadvisor made a special recommandation of my property with chambre d'hote with there own prices and a negative review of someone how has never been here. This person made about 50 reviews in a few months.
They have publishes a damaging review wrote by a member of our family after a disagreement . I have contacted customer service twice and tried to email but they have not removed it. Wish I hadn't joined,this could ruin usm
After the several time i try to stop cooperation with tripaviser but without result. reson why i want to stop cooperation is false rewue by competition to my place and false rewue to their places.
Hi I need some tripadvisor reviews
For 4 or more years TripAdvisor has posted about 14 false reviews about my business. I do group hunts on the ranch and we have been in this business or over 30 years. I want to be removed from TripAdvisor because of the false Reviews
same opinion.
Many of my clients posted positive reviews on trip advisor, but they do not post them, if they post any negative review, they post straight away without any validation. why can't you validate the client first and then post. in this way, you are taking the wrong advantage of freedom of expression. when we reaised the voice to request to remove false negative reviews, they demanded incredible amount of money per review about £100. It has to be stopped as they made it a source of income.
el 80 % de lo que hay es mentira
Just plain unfair extortionist
this site its only business
they refused to take down a false review despite the fact we sued the reviewer and obtained a judgement
Ya esta bien!!
I'm signing not as a business owner, but as a user of Tripadvisor. The way they allow any old rubbish to be posted and to remain or their site lessens its usefulness.
These guys are the worst. They need to be stopped , they are killing small restaurants. Apparently only the big guys are for them Franchises they love.
STOP PROMOTING CIRCUS ANIMALS, TOO!!!! http://www.ipetitions.com/petition/tripadvisorwarning/
durante un año pagamos a TripAdvisor Nos llevó seis meses cancelar contrato y entonces comenzó el bombardeo de grave difamación, mentiras y agravios.
useless people. uninterested in taking our business offline. we have not asked to be put online in the first place! terrible company!
I'm an owner of a small motel - I know for a fact, when TripAdvisor allows bogus reviews. I have repeatedly challenged them - all Trip Adfvisro does is LIE, LIE, LIE - and know if someone trys to book a room via their site - THEY LIE EVEN MORE!!! Because I refuse to pay them - they post that i have no rooms available. No matter what date you put in. Very dishonest - and their companion company booking buddy does the same.
Scandalous Blackmail TripAdvisor
Any enemy or jealous...can write a destructive comment on your business;and ruin it..without any control.... They must be erased...
TRIPbadADVISOR must be FORBIDDEN BY THE LAW
They work for the business and ask you to edit truthful reviews that have no profanity or degrading in them to improve the outlook of the particular business.
Tripadvisor publishes fake, false, and damaging stories about my restaurant from people who never ate at my establishment either because they cite times and dates that we were closed for several months prior to the bad review or open several months after the bad review. Too many fake stories about food served thats not on the menu and never has been on the menu. Tripadvisor should be sued
hopefully will this web page close!
Picks and chooses which reviews to post. One big con!
Stop TripAdvisor
CONNARDS
Trip Advisor has advertised together with booking.com that we Pelion Country Villas-Theodorides Estate were SOLD OUT encouraging guests with the price finder they added on every listing page to look elsewhere for accommodation. In this way they both managed to damage our business despite the excellent reviews and the Certificate of Excellence we were awarded.
Keep up the good and useful work
I have started up a TripAdvisor Boycott. You can join: http://www.boycottowl.com/TripAdvisor/869
Unreal that they do not vet reviews, but do responses by owners and managers of businesses, so wrong they reviewers are not required to leave details of whom they are, how can this be fair?
We had great reviews and then 2 terrible ones spring out of the blue. You can't get them removed. I hate the way trip advisor operates
New purchase of a run down motel, $250k+ in repairs and remodel with before after pics to verify and trip advisor refuses to remove OLD negative reviews as other legitimate travel sites have.
Disgusting boycott!!
We had been hit by two ALL lies reviews from same person under different names . How this is possible without any contact details and identification is beyond me
Good deals and thanks for sharing it,
Useful information, thanks for shared it :- http://www.bestasiantours.com/
I run a small zipline business, and have the local competition writing bad reviews of my business, as well as people mistakenly posting their reviews to my business after going to competitors. I have notified TA, thy dont care, so now I know that anything I read on that site should be taken with a grain of salt. F#@*k TA. NO ACCOUNTABILITY OR VERIFICATION please dont use or support this site
Trip advisor is ruining Restaurants in Spain. The accept critics that do not prove to be right and most of them from trolls and competitors. We have asked them to remove those critics having proved to be "false" and there is no way. What can we do ? This is from Spain.
I am a victim of defamation through tripadvisor. Please get in touch for any joint legal action concerning harassment reviews through this horrendous platform.
This site is terrible. It serves only for defamation and nothing else! Besides , it creates a business profile without the owner's permission.
Totalmente deacuerdo con esto
I totally agree with this petition, as no 1 in our home town and always fully booked trip advisor chose to post a review with 1 star because they couldn't get in! this contradicts what this site is all about. I asked them to take it off and they refused! this site should be annulled and never to return they are scumbags
We are number 1 on trip advisor in our home town and because of this we are always busy and on Saturday past a party of 4 couldn't get in because we were full and wrote a damaging review and rated us a 1. when I complained to trip advisor they said it was a valid review! So when you are busy due to trip advisor they validate a negative review because you are busy?????? Take this site down it is a platform for nutters and jelous people I HATE it even though we are no 1 (what does that tell you)
Horrible company, no customer care whatsoever. NO WAY TO SPEAK TO A PERSON, ALL YOU GET IS 'COMPUTER SAYS NO' Corrupt, totally manipulated by fake reviews that hotels pay for. I have now sold my hotel, and so pleased not to be a slave to tripadvisor anymore
Tripadvisor allows a customer to say what they want without checking anything. But they don't allow you to answer with facts. A customer can talk bad, but the owner can't do a damn thing! Get rid of tripadvisor!
I booked a villa in March paying a hefty deposit. This is the first time I have used this method & thought this was a reputable company. Unfortunately I was rushed to hospital with heart problems and required surgery around the time the balance as due. I emailed the villa owner directly as the hospital was 100 miles from where I lived and she said '....don't worry.....just pay when you can'. We has booked and paid for our flights to Malaga and I told her this so she knew we were committed and definitely coming. I have copies of all emails to and from. I ended up in hospital longer than was expected, but as soon as I got home I went to pay the balance. This is where the nightmare started. I discovered that Trip Advisor had cancelled the booking. I contacted the villa owner who told me she had re-let the villa. I sent her a begging email but she refused to honour the booking. I asked Trip Advisor to refund my deposit giving them the full facts and copy emails. Even though they have advised me today that they hold my deposit and that it is not paid to the villa owner, they will not give it back to me. So, no holiday, no refund, no help from Trip Advisor and I have yet to tell my son. At my wits end. BEWARE USING TRIP ADVISOR EVEN WITH EXTENUATING CIRCUMSTANCES THEY DON'T WANT TO KNOW.
I hate them! Trip advisor ruining my family business even we try to do our best but some bad customer write their bad review on them. So what we have been try so many years was gone. Most of the time happy guest did not comment or review but the unhappy one do. So is it fair to us??
Fuera multinacionales explotando a los comercios con sus reglas injustas y procedimientos extorsivos
Para que las opiniones sean contrastadas con el tíquet correspondiente
Estoy de acuerdo en todo lo que mis colegas piden
Considero que tienes que tienes que justificar haber estado en el establecimiento para poder opinar sobre el y aportar la factura o el ticket me parece lo más correcto porqué si no puede haber fraude para subir o bajar del ránking un establecimiento.
Totalmente de acuerdo
Quiero un Trip Advisor, justo para que todo el mundo saque partido a su establecimiento en las mismas condiciones no con opiniones falsas
Estoy de acuerdo. A menudo pasan estas cosas. Y es una putada para nosotros q nos esfotzamos en dar lo mejor cada dia
Siendo restaurador, firmo la petición para que Trip Advisor obligue a los usuarios a identificarse y asi terminar con el fraude.
Firmo esta petición como propitario de un restaurante y víctima de muchas opiniones malintencionadas contra mi negocio y contra el propietario, sin ninguna prueba que justifique su presencia. Cualquier persona puede abrir una cuenta en tripadvisor, en cualquier parte del mundo y opinar sobre cualquier establecimiento, de cualquier parte del mundo.
No se puede permitir ni avalar que las opiniones vertidas no se verifiquen si son ciertas o no, y muchísimo menos que se emitan anónimamente. Tripadvisor debería comprobar que el servicio comentado ha sido consumido realmente y exigir pruebas, mediante factura del servicio que se trate: estancia de hotel, comida/cena, etc... Se puede hacer perjudicar enormemente, no sólo a nivel empresarial; sinó también a nivel personal y profesional, porque hay energúmenos que arrementen contra empleados también, injusta y falsamente. El hecho de que Tripadvisor se respalde en el hecho de que se puede contestar a los comentarios / críticas no es suficiente. Deben regular determinadas actitudes como es el hecho de citar personas concretas y puede llegar a perjudicar laboralmente y psicológicamente, como ha sucedido en algunos casos, además de vulnerar el derecho a la intimidad/anonimato y honorabilidad; teniendo en cuenta que existe una Ley de Protección de Datos, que debería imperar.
Hay una persona que es propietario de un bar y ha puesto ya dos comentarios negativos sobre mi bar lo he denunciado a retrovisor y me dice que es lo que hay que como.que hagamos lo mismo
Tripadvisor needs to be regulated
Anyone angry for any reason against any company can make up any lie to hurt the reputation of a company. This is just plain wrong!!
Very faceless platform
My business has had plenty of negative reviews posted - I did not sign up to be on this site, I do not want to be on this site, we serve thousands of happy people every day, trip advisor only posts the negative reviews.
You "MUST" be honest if your a "REAL GENUINE REVIEWER"
We have people post bad reviews about our business all the time, yet they still come in to our establishment week after week.
We have had two fake reviews removed, yet a third done by someone who never set foot in our establishment has not been removed "because it is within TA guidelines" We advised TA we will make CCTV available to prove this person never visited our establishment, we also proved that what she claimed comparing us to another establishment she was promoting was false, yet TA still have not removed the review. To top it off, three days later and they not posted our reply, yet other reviews after the fake one have had their replies posted. We are looking into positively identifying the reviewer and shall pursue her for damages through the courts. Although TA did say this is against their policy. Well TA reviewers are not above English Law.
We have had two fake reviews removed, yet a third done by someone who never set foot in our establishment has not been removed "because it is within TA guidelines" We advised TA we will make CCTV available to prove this person never visited our establishment, we also proved that what she claimed comparing us to another establishment she was promoting was false, yet TA still have not removed the review. To top it off, three days later and they not posted our reply, yet other reviews after the fake one have had their replies posted. We are looking into positively identifying the reviewer and shall pursue her for damages through the courts. Although TA did say this is against their policy. Well TA reviewers are not above English Law.
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Four malicious reviews were posted about my accommodation by a party of Johannesburg, weed-smoking Yuppies, because I tracked them down after they departed without paying their substantial bill. Trip Advisor ignored my repeated request to have these false reviews removed.