The RoomStore takes advantage of their customers

Their are 7 weeks worth of writing that I could share with regards to my experience as a customer of the RoomStore in Arizona. Most import bits, I am a single woman who was 100% over charged, lied to, refused service and was unable to get any calls returned from Tim Walter Head of Regional sales. He will NOT pick up his phone. Try to call him now (602) 268-1144. Spent $5666.48 at the RoomStore, delivered at dark. Could not see the king mattress had a spring sticking out, the box mattress was torn underneath, all furniture had scratches and dents, leather sofa had threads tearing away from fabric. Was sold a king sleigh bed with top of line Sterns and Foster mattress and box springs, they swapped box set out for mismatched without telling yet I paid $1597.88. Looking to find similar stories of how the RoomStore did not uphold their promises, to stop them from taking advantage of customers and lying to us. I have not gotten to the end of this story, but with signatures, perhaps someone will take up a class action law suit and we can be compensated for our stress,troubles and out of pocket expenses' incurred.


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    green modular homes, Russian Federation

    2 years ago Comments: WbvuFs Looking forward to reading more. Great post. Really Great.
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    Robin Hannon, United States

    2 years ago Comments: Falling apart after less than a one to contact for furniture
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    Jodie Morrison, United States

    2 years ago Comments: Unbeliveable, just received a replacement bed. It has black drag marks and a sticker that says warrenty void if removed, I went to lift it up and the del guy grabed my hand and said " you leave that you will void warranty". I laughed and said sure you are not hiding a big hole"? He looked me in the eyes and said "No we would never do that". Well guess what I found when I lifted the sticker back a 4inch by 3inch hole!!. Called Nat who did this deal at the RoomStore on 1661 S. Alma School Road and he said I must have done it. They would not send out a bed like that. So he accused me of printing a label and covering a hole? I am crazy mad!
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