Signatures 427 total
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51
Name: Guerrero on Sep 4, 2007Comments: i was paralyzed in the hospital for 3 months and unable to make a payment since i had to get a power of attorney for my daughter. I have never been late on my account and asked to have a late fee removed. I was told no and that its not their fault I was paralyzed.Flag
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Name: Lisa M. Zerkel on Sep 4, 2007Comments: Since my card was sold to SST card services by providian with very little/no notice that this was being done- the whole deal was not handled right I have tried to keep up my payments but have recieved numerous messages from SST, have had trouble signing on to website and/or getting hold of anyone at the company and the one time I did talk to someone they were rude and unwilling to to talk to me about my card info/balance and/or payment information I am completly disatisfied with the way SSt handles everything.Flag
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Name: Jameson Gibson on Sep 6, 2007Comments:Flag
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Name: Anonymous on Sep 6, 2007Comments: This has been a complete mess! For over the last six months I have not received one billing statement, yet get collection calls. I try to call Washington Mutual but all of my account information has transferred to SST without my knowledge. Please help!Flag
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Name: Jennifer Wong on Sep 9, 2007Comments: i hate this cards high rates!Flag
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Name: Anonymous on Sep 9, 2007Comments: I can never find the site. And the interest rate was increased. Never recieve statements on time. If I dont go online and pay before hand, I would be recieving a late payment notice. I just want to have a decent credit card company. Providian did well with me, this new company is annoying.Flag
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Name: Anonymous on Sep 10, 2007Comments: This is exactly what is happening to me!Flag
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Name: Robert J Haux on Sep 11, 2007Comments:Flag
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Name: Anonymous on Sep 11, 2007Comments:Flag
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Name: Anonymous on Sep 12, 2007Comments:Flag
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Name: Anonymous on Sep 15, 2007Comments:Flag
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Name: Sharon Murray on Sep 16, 2007Comments:Flag
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Name: David Sherrell on Sep 17, 2007Comments: Same thing has happened to me! Ultra high interest rate and very strange billing practices. They are stealing from me for no reason and they get away with it!! Non-existant customer service!!Flag
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Name: Felipe A. Pizarro on Sep 17, 2007Comments: My account was sold earlier this year from Providian (Washington Mutual) to SST Card Services without my consenting or even advising me. My account was in good standing and I consistently made payments to them. One day I get a letter and was told my account was now with SST Card Services and that I was not to pay Providian anymore and should start paying them instead and should wait to get something in the mail. Nothing ever came until one day I started getting phone calls telling me I had to pay right away because my account was past due, and I would be charged $10 to do it over the phone. Finally when I did get a bill, I noticed that my rates were significantly higher than before and I had amassed late fees and other "funny" fees. Even though I am paying more than enough every 2 weeks, I continue to get called on the phone telling me it'd be in my interest to pay over the phone (although I believe it's just so that I can pay an additional $10) and it seems that whatever I pay gets diluted by the fact they keep hitting me with these "funny" additional charges.Flag
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Name: Holly Kent on Sep 18, 2007Comments: When I received my bill in May of 07 I saw charges on my bill that were not mine. I called SST and we went through the bill and I realized it was an employee of mine that used the card for personal use without my permission. The charges she made exceeded my limit on the card. Needless to say I had to pay for the extra charges. Now I can't keep up with the late fees, over limit charges and finance charges. I cancelled the card in May and can send out a 250.00 check and it still won't bring that card under the limit to get them to stop charging me fees. I am so frustrated with this company. I have called and complained but no one cares. They hang up on me and then call me back everyday of the week. Please, let's get this card out of business.Flag
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Name: Elaine Siebert on Sep 20, 2007Comments: I started out with a Providian Credit card with a low interest rate. Made timely double monthly payments and after one year this card was sold to SST and now I am at a 31% interest rate.Flag
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Name: Jay D Thomas on Sep 20, 2007Comments:Flag
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Name: Ellaina Shomer on Sep 20, 2007Comments: I have the same story. I had a Providian card account that was sold to S.S.T It took them 6 months to finally get me a statement with the account number so I could pay on line. I have been harassed daily with phone calls to my work and my cell phone. They will call 7 times in a day if I don't answere my phone. I had good credit with the previous account that I had and they have ruined it. Please let's do something about thisFlag
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Name: Velvet Green on Sep 23, 2007Comments: This unexpected change of companies affected me greatly. I was dutifully paying my bills.Flag
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Name: Valerie Lawrence on Sep 23, 2007Comments: I too have not received statements, charged late fees and my interes has jumped high. I have contacted them by phone with out satisfaction and can not get on their web site. They tell you, that youcan conveintly pay online. That is a lie. I know because I pay alot of things via the web. By not being able to pay on line as promised I was trapped into a late payment because I pay my bills on or just before the due date because of how I get paid.Flag
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Name: Scott Sisk on Sep 25, 2007Comments: I have experienced nothing but problems since SST took over my account. No correspondence from them in the beginning they did not answer phone calls or e-mail messages, the first thing I ever got from them was a late notice. Then I had to request a card TWICE since they never sent one to begin with. They have since lost payments, or blamed it on the postal service, my bank, etc. Now they have raised my interest rate to 32%. I have made arrangements to pay them off and communicated with them regarding a payoff amount. When I informed them that the check was cut and on it's way, SST then informed me that I had to pay more interest, even though I called to get a payoff amount. This company is nothing short of a criminal operation trying to gouge consumers.Flag
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Name: Carla Phillips on Sep 28, 2007Comments:Flag
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Name: JamesDaniel Tirotta on Sep 30, 2007Comments: I mailed a payment to them on aug 3 they did not post it untill aug 17. They charged late fee and that brought account over the limit. They are very rude and nasty. I asked for copy of envolpe and was told I'm not intiled to it.Flag
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Name: Tom Lichtenfels on Sep 30, 2007Comments: these people are just plain terroristFlag
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Name: Anonymous on Oct 2, 2007Comments:Flag
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Name: John K Robinson on Oct 5, 2007Comments: I had an account with Providian which I was in the process of paying off. mY apr went up significantly once SST bought out my account and now even when making the minimum payment I am getting only further behind.Flag
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Name: David Riojas on Oct 5, 2007Comments:Flag
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Name: Jessica on Oct 5, 2007Comments:Flag
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Name: Kelli Roop on Oct 12, 2007Comments:Flag
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Name: Susan Walker on Oct 14, 2007Comments: my providian account was sold to sst without notice. At least three times I could not log onto the SST account due to technical difficulties (not on my part) and was charge a 39.00 late fee, now my interest rate in raised to 29.99%. For the most part to avoid postal delays and postage stamp cost, I pay my bills on line. Because of the way SST has their billing set up, either something is wrong with their site, which then leaves you to call which cost an additional $10.00 and if you call over a weekend, the bill is not processed until the next working day, which incurs a late fee of 39.00 in addition to the 10.00 and an interest rate increase. These fees are more than my initial payment. Now I am locked into a 29.99% interest rate. This is my estimation is extortion of which I cannot seem to do anything about.Flag
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Name: Jamie K Gomes on Oct 15, 2007Comments: Let's get these scammersFlag
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Name: Tamar Mcfarlane on Oct 17, 2007Comments: my rate has double with no notice.Flag
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Name: Ricardo Martinez on Oct 19, 2007Comments:Flag
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Name: Jerry Staab on Oct 21, 2007Comments: I too had the card originally with Providian, It was transferred to SST witholut my prior knowledge. I paid the balance off in May and did not have the need to use it unitl recently. I made a purchase on Oct 01,07 which somehow put me over my balance. It was not until Oct 08, 07 that I receive a letter dated Oct 02, 07 telling me that they are going to be closing my account in 30 days and immediately lowering my limit to $100.00. Needless to say the purchase I made on Oct 01, 07 put me over my limit. I receive at least 3 calls a day telling me that I need to pay the account to get it under the limit. I just want to get them out of my life, but I can't seem to log on to the website anymore....hmmm was this plannedFlag
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Name: Anonymous on Oct 23, 2007Comments: I was with Providian & sold to SST. I hate SST!, Providian was much better.Flag
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Name: Tara M Reinhard on Oct 25, 2007Comments: I've had the same unlawful billing practices as mentioned above and one to add to it is I made a payment 3 weeks in advance and now they are charging me a late fee and an SST rep. said they never got the payment.Flag
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Name: Janet S McComas on Oct 26, 2007Comments: This was the worst thing that Providian could have done to it's clients.Flag
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Name: Frank Kennedy on Oct 27, 2007Comments: THIS IS EXACTLY WHAT HAPPENED TO US IN LOUISIANAFlag
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Name: Ryan Cruz on Oct 28, 2007Comments: outrageous late payments and skyrocketting interest rates are being charged to my account without even letting me know of it.Flag
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Name: RITA JORGENSEN on Oct 28, 2007Comments: i'm not sure if this is just for MO customers but i' really tired of not being able to pay my bill because the yourcardaccount doesnt work, and so you have to have a phone charge, i'm sick of the late fees ,high interest rates and not being able to communicate with anyone....Flag
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Name: Ronald Lee Gray on Oct 29, 2007Comments: I was just trying to pay my bill and this is as far as I got . I was not aware of the unlawfull billing practicesFlag
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Name: Mary Corrier on Oct 29, 2007Comments:Flag
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Name: Ruth Longoria on Oct 29, 2007Comments:Flag
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Name: Robert Pierce on Oct 30, 2007Comments: We were shocked when this came. Our intrest rate is over 31 %, I even called and requested they lower it, they refused, I have been dilleget in getting them paid. As a matter of fact I'm for going a large apyment on another account to pay them off this month.Flag
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Name: Damita Jo Cook on Oct 31, 2007Comments: No statement and cannot log into account, can't reach them. I do not want my credit to look bad because of this company!Flag
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Name: Anonymous on Oct 31, 2007Comments: No statement and cannot log into account, can't reach them. I do not want my credit to look bad because of this company!Flag
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Name: Tori Wilson on Oct 31, 2007Comments:Flag
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Name: Tori Wilson on Oct 31, 2007Comments:Flag
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Name: Marilyn Mittelman on Nov 1, 2007Comments:Flag
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Name: Marilyn Mittelman on Nov 1, 2007Comments:Flag