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Mishandling of our sacred food (Tirupathi Prasadam) by Qatar Airways

Mishandling of our sacred food (Tirupathi Prasadam) by Qatar Airways

Closed — 115 supporters Verified

Final supporters

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Someone
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Rajesh G.
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Debbie M.
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Sankar N.
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Rifankusnadirocket
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Srinivas S.
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Shiva N.
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Sudha R.
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Indira M.
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+105 more
Started by Anonymous 13 years, 4 months ago

Friends, I am trying to highlight an issue regarding how the Qatar agents at Doha airport mis-handled our sacred food of "Laddu" from the Tirumala/Tirupathi temple. We were traveling from Hyderabad, India to Houston, TX, USA with transit point in Doha, Qatar on 16th March, 2013. Based on reviewing multiple flight guidelines from the TSA (Tranportation Security Administration), European Union, Qatar websites, etc., this food is not a banned item. Being a non-liquid/non-gel product, it can be carried as either hand-baggage or check-in. Our hand-baggage went through multiple x-ray checkpoints successfully already (at Hyderabad airport, and also at the 1st X-ray checkpoint at Doha, Qatar airport). However, at the final checkpoint in Doha (just before we board the plane), the Qatar agent opened our hand baggage without any of us being present, and threw away the prasadam into a trash can without even showing it to us. He just waved the plastic bag containing the prasadam from a distance of almost 8 to 10 ft. After repeated requests to show me what was inside the bag, he took out the laddu from the bag, showed it to me briefly (again from a distance), and threw it back. Despite multiple times of explaining to him and his supervisor that the food is very sacred to us, both of them would not listen to me at all. The supervisor's name is Mr. Abdul, and I did not catch the name of the first agent. Mr. Abdul also constantly denied my requests to talk to the airport manager or his boss. Another female Qatar agent (not named here for privacy concerns) who understood the importance of our sacred food, tried to intervene and explain it to the two male agents, but they would not listen at all. She also offered that she can hand it over to the cabin crew who can deliver it to me upon arrival in Houston, but to no avail. In addition, Mr. Abdul threatened to throw us off the airplane in Doha if we continue to make this request. At this point, we were already getting late, hence just got into the flight. I strongly feel that the Qatar's agents' behavior is very unprofessional, discriminatory, and rude. As such, I have made a strong complaint officially to Qatar, and copied the Indian Consulate mission in Houston, TX. I request each of you to review this petition, and show your support to make sure that this kind of incident does not happen again to anyone. Thank you. Sreenivas Nakirekanti

Updates

March 31, 2013

Seeing so many of you share your own experiences with the disrespect shown at Doha airport confirms that this was not just an isolated incident for my family. We are currently compiling these accounts to push for a formal response from the airline regarding their airport staff conduct.

March 31, 2013

Seeing so many of you connect with this experience gives me hope that our sacred traditions will finally be treated with the dignity they deserve. It hurts to remember how that prasadam was discarded so callously but knowing I am not alone in this fight makes all the difference.

Reached 100 supporters

March 31, 2013

7 Comments

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Rajesh Gautam
9 years ago Featured

Qatar's agents' behavior was really very unprofessional, discriminatory, and rude. Tirupati Prasadam is very sacred for Indians.

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Suresh Dunn
13 years ago Featured

The way they handled your belongings without your consent is illegal and wrong. Needs to be addressed immediately.

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Ravi Rao
13 years ago Featured

This is totally unacceptable. My religious sentiments were hurt just reading this and they need to learn some basic respect for other cultures.

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Deepa Pratt
13 years ago Featured

Those agents were so rude. Throwing sacred items in the trash is not professional at all. Really sorry you had to go through this.

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Anil Hassan
13 years ago Featured

Absolutely disgusting treatment. I hope the airline actually pays attention to this because travelers deserve better service.

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Priya Nkemelu
13 years ago Featured

WHY ARE THEY ACTING LIKE THUGS? The laddus are holy, you cant just throw away someone's faith like that. Shame on Qatar Airways.

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Anonymous
9 years ago

This kind of misbehavior should be strongly condemned.

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