This petition is in opposition of the recent policies Sprint has put forth upon its customers. These policies include, but are not limited to, terminating a customers account for calling customer service too many times. Also, terminating customers accounts for excessive roaming, without providing prior notice of cancellation and a chance to appeal their actions so they might keep their account active. Also, included in this petition is the opposition to which the way Sprint \'calculates\' calls that terminate their customer. Instead of counting one call per issue - they way Sprint does it each time you are transffered/hung up on/call back it is counted as seperate calls. Therefore, you are more quick to reach the termination quota. We believe that one call should equal one case, not per transfer or something like that. If you are going to put a call limit on people, please make that a per case quota. And before terminating people actually look at why they called; some people call in to get the billing mistakes that SPRINT MADE. Therefore, Sprint needs to fix their billing mistakes; so people will not call so much. The people who call in to get Sprint\'s own mistakes fixed should not be subjected to termination. This protest includes all Sprint customers who have been affected by this action, or are worried about these policies which have been put into affect. In conclusion, by signing this petition you agree that you do not support Sprint, and their decision to terminate customers who pay on time, under the circumstances of current policies limiting the calls that can be made to customer service. You also do not agree with flat out cancelations without prior notice. If you agree to all of the above please sign.
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Laurenzo A, United States8 years ago Comments: Sprint was wrong, everyone in my dorm up for a new contract (about 20) went with verizon instead!
Jack Klegan, United States8 years ago Comments: Any idiot who believes a pr statement needs serious help. does that kid above posting have nothing better to do than flip out over people he doesn't know and a situation he's not a part of get a life buddy
False, United States8 years ago Comments: LOL if you bothered to read that thread you quote you would see the people "got" the accounts back so thats what they deserved!
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