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Demand For E-MU Systems RFX-32 \'Random Panning Bug\' Fix

78 Signatures Goal: 100

In the year 2000, E-MU Systems, a wholly owned subsidiary of Creative Technology Ltd. of Singapore, released the RFX-32 FX/Mixer Card for the company\'s Emulator 4 Ultra line of hardware samplers. There is a confirmed flaw in the last official release of the Emulator 4 Ultra operating System version: EOS 4.61, which affects Emulator 4 Ultra hardware samplers, to which the RFX-32 FX/Mixer Card has been installed. The same flaw also affects EOS beta version 4.7. This software flaw, nicknamed the "Random Panning Bug" by the owners of affected hardware units, creates the following problem when an audio signal is routed through the RFX-32 FX/Mixer Card and output from the affected units audio outputs: Monophonic and stereo audio signals cannot be combined freely using the RFX-32 FX/Mixer Card, without creating the unwanted effect of one or more channels of audio panning randomly between the left and right channels of the stereo audio field. This flaw makes the RFX-32 FX/Mixer Card unusable as a digital audio mixer, and limits its use as an effects processor when combining stereo and mono samples. The purpose for which the option card was designed, and advertised by E-MU systems. E-MU Systems was made aware of this major flaw in the product. E-MU systems continued to sell and advertise the RFX-32 FX/Mixer Card as an audio mixer with the knowledge of this flaw. No action was ever taken by E-MU Systems to correct the flaw before the Emulator 4 Ultra line of hardware samplers and RFX-32 FX/Mixer Card were discontinued. We the undersigned demand that E-MU Systems, a wholly owned subsidiary of Creative Technology Ltd.of Singapore, address and fix the random stereo panning flaw in the last official release of the Emulator 4 Ultra operating System version: EOS 4.61, which affects the Emulator 4 Ultra line of hardware samplers to which the RFX-32 FX/Mixer Card has been installed.

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Comment

  • Kirk M
    Kirk M Greece, Thessalon
    Dec 29, 2015
    Dec 29, 2015
    I will never buy a CREATIVE product again, if they dont resolve this issue !
78

Signatures

  • 2 days ago
    Nic Brennan United Kingdom
    2 days ago
  • 7 months ago
    Jason behin United States
    7 months ago
  • 9 months ago
    Kirk M Greece
    9 months ago
  • 3 years ago
    Roman Drozd Poland
    3 years ago
  • 3 years ago
    Jason Barns United Kingdom
    3 years ago
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    Billy Sheriff Denmark
    3 years ago
  • 3 years ago
    Mark Reeves Germany
    3 years ago
  • 3 years ago
    Timothy Adams Australia
    3 years ago
  • 4 years ago
    Raj Patel United Kingdom
    4 years ago
  • 4 years ago
    Christopher Kirk United States
    4 years ago
  • 4 years ago
    M.fuentes France
    4 years ago
  • 4 years ago
    M.fuentes aka Tip Top France
    4 years ago
  • 5 years ago
    Scurtu Octavian Romania
    5 years ago
  • 5 years ago
    Dave Bishop United States
    5 years ago
  • 5 years ago
    Paul Italy
    5 years ago
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