Let's petition Compass Rock Real Estate to replace Mac Gray as our laundry service. After having a problem with the washers, dryers and/or card machine every single time I try to do laundry in my building, I started asking around. It seems that the majority of tenants are quite unhappy. It was also brought to my attention that our card machines no longer accept credit cards and many are not pleased by this development. This is an important amenity to have in working condition, and if Mac Gray can't deliver, I'm sure another company can. Let's ask Compass Rock to find a new option.
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Matt Marello, United States2 years ago Comments: It's getting to the point where I am afraid to use the machines in our building as it seems almost everytime I waste money on non-functioning machines! And now there is the added hassle of non-funtioning credit card machines. Who ever advertised this building as "luxury" should be dragged through the streets.
Tony Ray, United States2 years ago Comments: Three to five of ten washers are broken at a time. The smart card refill doesn't accept credit cards. MacGray says they can't replace machines unless Stuytown asks them to. Their repairmen do not know how to fix the machines. People don't always leave a note on machines that don't work, so the next person get screwed out of time and money also. Stuytown also does not care about these issues.
Monica Mello, United States2 years ago Comments: -
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