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The regulators have officially denied the requested rate hike and ordered a comprehensive audit of current reliability standards. This outcome confirms that consistent public pressure can compel large utilities to answer for their performance. We will remain observant to ensure these new mandates translate into stable power for our homes.

May 25, 2011

It’s Time to Hold Pepco Accountable!

It’s Time to Hold Pepco Accountable!

🏆 Won — 1,354 supporters Verified

Final supporters

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Crystal M.
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Rachel M.
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Shine L.
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+1,344 more
Started by Anonymous 15 years, 8 months ago

A PETITION TO PEPCO AND ITS REGULATORS

We, the undersigned citizens of Maryland and the District of Columbia, are fed up with Pepco’s unreliable power system, its poor customer service and its never-ending series of excuses. We present the following set of demands to the company, its regulators and all elected officials with authority over Pepco.

1. Pepco’s outage record and customer service are intolerable.

2. Legislative and regulatory bodies in the District and in Maryland should establish performance standards for electric utilities and fine those who fail to meet them, including Pepco.

3. Pepco should not receive a rate hike until it improves its service.

4. Pepco’s CEO currently has a guarantee from the company that his salary can never be cut and any salary increases he is granted can never be revoked. That is an outrage. Instead, his salary should be tied to electric power reliability.

5. Finally, Maryland and the District should explore the feasibility of alternative power providers to Pepco.

This petition will be sent to Pepco Holdings Inc., the D.C. Public Service Commission and the Maryland Public Service Commission (both of whom regulate Pepco and would benefit from your input).

Updates

Reached 1,000 supporters

March 3, 2011

March 2, 2011

The steady growth of this movement demonstrates a shared frustration with the status quo that is impossible for regulators to ignore. Seeing so many people articulate the same desire for accountability reminds me that we have the collective strength to demand better service.

Reached 100 supporters

February 27, 2011

6 Comments

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Anonymous
12 years ago Featured

Bought DP&L (pepco) years ago. Was told to buy and when retired the dividends would pay bill. How many shares of exelon will we get (w/ buy of Pepco POM) ?

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Anonymous
12 years ago Featured

It's a disgrace what the PSC has let PEPCO get away with. Billing us a surcharge on the days they couldn't sell us power because of outages?! How absurd. I've already been forced to move out of my house twice because of power outages. My cousin in NY heard about our year round outages, and exclaimed, "It's like you are living in Baghdad!" Gee, comparing life in the capital of the USA to life in the war torn Middle East. I wouldn't say that is a good sign.

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Rachel Martin
12 years ago Featured

My roommate and I are currently working with the Public Services Commission to seek relief from Pepco. When we received our first bill, it seemed high, and the second was even higher. We called Pepco to request a meter reading, and they absolutely refused, claiming their remote meter monitoring was infallible. We checked with the neighbors and our families, all of whom confirmed that our bill was unreasonably high, but Pepco has refused to help us, even after a commercial electrician inspected the apartment and told us that a faulty meter was the only thing that could cause a bill this high.

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Sarah Rao
15 years ago Featured

Ridiculous how my bill went up 40 bucks this month when I wasnt even home for half the time. Tried calling their support line and got hung up on twice. Total joke.

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Kevin Osborne
15 years ago Featured

Every time a breeze hits Montgomery County the lights go out. I pay way too much for a service that cant even keep the fridge running during a light storm. Something has to give.

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mike sher
12 years ago

Bought DP&L (pepco) years ago. Was told to buy and when retired the dividends would pay bill. How many shares of exelon will we get (w/ buy of Pepco POM) deal ?