Signatures 36 total
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1
Name: Mick Carney on Apr 30, 2010Comments: This is an attack on jobs and is overcharging rail usersFlag
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Name: Simon Teece on Apr 30, 2010Comments: Stop removing the human element from railway stations!!!!Flag
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Name: Thirza White on Apr 30, 2010Comments:Flag
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Name: Jon Clark` on May 6, 2010Comments:Flag
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Name: Duncan Primrose on May 6, 2010Comments:Flag
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Name: Marion Kidd on May 6, 2010Comments: yet more train companies putting excessive profits ahead of jobs and customers needsFlag
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Name: Jim McCartan on May 6, 2010Comments:Flag
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Name: Beaulah Gombakomba on May 6, 2010Comments: More work load, more money please.Flag
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Name: Alan Smith on May 7, 2010Comments:Flag
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Name: Jessie Fenn on May 7, 2010Comments:Flag
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Name: Manuel Cortes on May 8, 2010Comments:Flag
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Name: Mr Preston Glass on May 10, 2010Comments: It is right, fair and proper that all ticket offices have the means enabling staff, holding Privilege Oyster Cards to enjoy the same rights when topping up Oyster cards in London Underground offices. Govia, and Southern, get this facility in force.Flag
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13
Name: Nick Child on May 14, 2010Comments: It is madness that Ticket Office Staff cannot sell or top up oyster, this is simply the private operators deliberatly manufacturing the decline of the ticket office in order to cut staffing, save money and force passengers to use cheaper means of ticket purchase such as online. How does this make the passenger experience and service better?Flag
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14
Name: Joanne Vermeulen on May 16, 2010Comments:Flag
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Name: Matthew Willison on May 16, 2010Comments: I fully agree that all our ticket office's should have the equipment to deal with oyster cards, and there issues with in the zone's of one to six, where they are now valid on our lines both on the GN side and the TL side, this would be in the best interests of our passengers, and also give staff a better understanding of how oyster works to better assist our customers.Flag
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Name: Chris Kinsley on May 18, 2010Comments:Flag
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Name: K@te on May 22, 2010Comments:Flag
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Name: Katie Henry on May 28, 2010Comments: I love using oyster, but its very annoying when no one can assist me.Flag
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Name: Anonymous on May 28, 2010Comments:Flag
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Name: Anthony Sharratt on May 28, 2010Comments: I totally agree with the campaign. The Oyster helpline has cost me an inordinate amount of time rectifying systematical errors!Flag
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Name: Hannah Marshall on May 28, 2010Comments:Flag
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Name: Angela Belcher on Jun 2, 2010Comments: This is just yet another erosion of customer service which frustrates staff and passengers to no good purpose. For goodness sake give the ticket staff the tools to do their job decently.Flag
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23
Name: Sharon Simmonds on Jun 7, 2010Comments: Govia should re-invest profits in up-to-date technology aligning itself to the rest of zones 1-6 and minimise passenger confusion.Flag
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24
Name: P. C. Glass on Jun 17, 2010Comments: Let us press hard that ALL ticket offices staff both active and retired be afforded the opportunity to top up Oyster cards and give answers to passenger enquiries.Flag
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25
Name: Taffy Evans on Jun 25, 2010Comments: Sooner rather than later please. Good luckFlag
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Name: Brendan Sothcott on Jun 28, 2010Comments:Flag
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Name: Jessie Fenn on Jul 23, 2010Comments:Flag
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Name: Anonymous on Jul 23, 2010Comments: why cant we update oyster at our ticket offices, our customers want itFlag
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Name: Jessie Fenn on Aug 4, 2010Comments:Flag
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Name: Anna Stimpson on Sep 3, 2010Comments: Once again, a company saving pennies, to the dettriment of its customers and staff!Flag
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31
Name: Tim Price on Sep 10, 2010Comments: It is imperative that booking offices can give full support for oyster at all london booking offices and anywhere else that oyster applies toFlag
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32
Name: Roger Carrington on Sep 19, 2010Comments: I would have thought with a contribution (haha) from tfl, that this issue would have been resolved ages ok. I work in the ticket on the harrow group and i,m shocked that oyster technology has not been implemented Because of this the customers come back to stations such as mine looking to resolve these problems that they have with their oyster cards. More often than not these should be resolved at the station of orgin rather then hours or even days later. please implement as soon as possible.Flag
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33
Name: Anonymous on Oct 19, 2010Comments:Flag
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Name: Andrew Peacock on Nov 12, 2010Comments:Flag
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Name: Simon Teece on Dec 6, 2010Comments: If the staff are to do there best dealing with passengers we need the tools to help them.Flag
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36
Name: Mr Preston Glass on Apr 28, 2011Comments: I fully agree that Govia be pressed into install the required technology to to top up Oyster cards and to include rail staff who enjoy staff travel facilities.Flag
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