We are asking that NRG carefully review their deposit policy requirements. We ask that they take into account letters of reference from other utility companies as well as past credit history with them. We also ask that they have a clear policy for refunding deposits. We ask that deposits be FULLY refunded automatically one year to the date that the deposit was made if an account is in good standing. Also the deposit should be refunded in the form of a cheque or cash and NOT in the form of credit to the account.