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Status: Closed — this petition is no longer accepting signatures.

Compel magicJack to fix their service issues

Compel magicJack to fix their service issues

Closed — 46 supporters Verified

Final supporters

J
Jerry
D
Dennis P.
S
Someone
M
Mary E.
B
Becky C.
B
brent b.
R
Russ M.
S
S S.
R
Ronald R.
J
J. G.
+36 more
Started by Anonymous 16 years ago
This petition is to compel YMAX Corp. and their child company "magicJack" to fix their egregious problem with touch tone beeping during phone calls. Thousands of magicJack customers have complained already, and magicJack's current tech support has no way to address this issue. YMAX clearly needs to troubleshoot and fix this error quickly. If YMAX does not resolve this long standing issue in a reasonable amount of time, the signers of this petition will actively speak out against the company with the intention of discrediting their reputation. Conversely, if YMAX does respond to the issue in a reasonable amount of time, the signers of this petition agree to speak out in favor of magicJack's service with the intention of improving the company's reach and reputation. If this petition reaches the scope of media interest, a representative of this petition will speak publicly about the ultimatum made to YMAX corp.

20 Comments

D
David Sanders
11 years ago Featured

I've been using MagicJack for 4 or 5 years including a recent upgrade to MagicJack plus. I have always had this beeping problem but it seems to be getting worse. Not only is the sound annoying, but I blanks out a segment of conversation every time it beeps. I will not renew with MagicJack if this continues.

D
Diane C. Rouss
11 years ago Featured

Have MJ Plus, same thing! Have called support several times and all they do is send me a download and it doesn't work. My friends still complain!

J
Jerry
10 months ago

it beeps and it seems to be unstopable

D
Dennis Palmer
4 years ago

Crystal clear on my end, call recipients report beep tones while I am talking to them. Bad enough to obscure my voice.

A
Anonymous
11 years ago

magicjack beeps every 5 mins to listener= now using Googlehangouts Using magicjack as an aswering machine. Sad= use to be GOOD!!!

L
LifeCoach4Teens&U McRae
11 years ago

magicjack beeps every 5 mins to listener= now using Googlehangouts Using magicjack as an aswering machine. Sad= use to be GOOD!!!

steven ross

I will assume that they know about the problem and really hate it. It works superbly except for that and would hate to have to rip them out (3 of them) and go to another voip

J. Gabner

The beeping occurs very often!

Ronald Robison

MagicJack beeps several times in a few minutes.

S Simons

If I want touch tone capability, then I am stuck with the beeping to the listener. If it can't be resolved soon, I will have to end my long MJ relationship.

Russ Mitchell

Beeping at caller end is not acceptable..

brent bussey

Beeping in my callers ears...when it actually rings in. Magic jack using poor folk to turn a dime- no crime to be poor and hope/buy into a cheap phone alternative. shame on you.

Becky Cowen

Beeping!!!!

Mary Elkins

I am so sick of this, have been using magic j for almost 10 years and now it starts beeping in peoples ears.

Mary Elkins

if this problem doesn't get fixed soon I want to stop this service and get a full refund, i am aggravated. I need someone to come to my home and fix it, I am a senior citizen and cannot do all these things to fix it.

Anonymous

Ridiculous; please fix it.

D
David Sanders
11 years ago

I've been using MagicJack for 4 or 5 years including a recent upgrade to MagicJack plus. I have always had this beeping problem but it seems to be getting worse. Not only is the sound annoying, but I blanks out a segment of conversation every time it beeps. I will not renew with MagicJack if this continues.

A
Anonymous
11 years ago

Pleeeeease fix

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