Signatures 207 total
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51
Name: Anonymous on May 1, 2006Comments: Just another big company running rough shod over its customersFlag
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52
Name: Richard Kers on May 1, 2006Comments:Flag
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53
Name: Alexia Cookson on May 1, 2006Comments: Travelling to Kos Aqua Beach Club on 19th July 2 Adults and 2 ChildrenFlag
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54
Name: Betty B on May 1, 2006Comments:Flag
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55
Name: Pam Hillier on May 1, 2006Comments: Firstly I booked for Kos ABC, changed that because FC changed sea view. Changed to Kefalongia ABC. No info from FC, cant get through to Customer Services, different message from booking line operators. No one seems to know that they're talking about, no one seems to care about our holidays. Changed to Pegasus Palace Turkey, had to pay extra to change and extra for holiday. Never book with First Choice again. Ever.Flag
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56
Name: Sue Jones on May 1, 2006Comments:Flag
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57
Name: Susan Jones on May 1, 2006Comments:Flag
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58
Name: Anonymous on May 1, 2006Comments: I have emailed FC requesting confirmation that my holiday at KABC will be available. Booked 04.07.06 for twoo weeks for our family. No response yet!Flag
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59
Name: Gary on May 1, 2006Comments: something needs to be done but i don't know how. FC have our money and are holding us to ransome b#.*#>Flag
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60
Name: Net Detective on May 1, 2006Comments:Flag
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61
Name: Lynn Ford on May 1, 2006Comments: People save their hard earned cash for ages to go on holiday - it is totally appalling that FC have total disregard of this. For some people this could be their first holiday after saving for years! DisgustingFlag
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62
Name: E Parkinson on May 1, 2006Comments: I am due to take my grandchildren away for the first time to KABC in July. As pensioners we rely totally on the honesty of the tour operators. DON'T LET US DOWN!!!Flag
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63
Name: Steven Buckthorp on May 1, 2006Comments: 24 of us booked to go on 4 th June had to change to Majorca.If i wanted to go to Majorca i would have booked originally!!!! FIRST CHOICE, FOR ME IT WILL NOW BE LAST CHOICE !!!!Flag
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64
Name: Mrs Julie Wood on May 1, 2006Comments: Discusting treatment from all at FC. Will not ever travel with them again.Flag
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65
Name: Alison Williams on May 1, 2006Comments: We had booked for 6 June which was to be our Honeymoon. FC graciously allowed us to choose another holiday but we now have to go 1 week later. We would like to thank the person who posted a photograph of the beach on this Noticeboard as that was an added insult to the holiday on offer by FC. This is an excellent forum - well done and good luck.Flag
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66
Name: Karen Stewart on May 1, 2006Comments: we are not going until the end of Sept 2006 and even if its open by then the area around the hotel looks desolate!Flag
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67
Name: Terkat on May 1, 2006Comments: Is there no one in your top management got the ability or guts to face this problem and sort it out to YOUR CUSTOMERS SATISFACTIONFlag
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68
Name: Mrs A Wyeth on May 1, 2006Comments: disgustedFlag
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69
Name: Jed.w on May 1, 2006Comments: Come on First Choice, stop hiding behind the small print and face your customers questions. You are obligated after taking their money to either re-imburse them fully or use your utmost effort to re-accomodate them on the island. You have alot to do make you these peoples First Choice ever again!Flag
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70
Name: Mrs Elizabeth Crotty on May 1, 2006Comments: Travel Date 30 May 2006 - Kefalonia Aqua Beach Club Family of 5. Disgusted that I have contacted FC so often and feel cheated and lied too. I am still awaiting written response to 2 letters!!!!Flag
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71
Name: Kristina Brookes on May 1, 2006Comments: We are a party of 8, 4 adults & 4 Children due to go 30/7/06, I personally don't think it will be ready in time. We don't intend to be relaxing on a building site. FC have not been giving us correct info and are just fobbing us off. We have all been looking forward to this holiday & worked hard all year round for this We would be most upset & annoyed if FC don't give us alternitive accomodation to the standard that we had expected. And we will not pay anything extra, this is the least FC can do. We will also be writing to the Nick Knowles travel programme to this broadcast even more.Flag
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72
Name: Susan Hall on May 1, 2006Comments:Flag
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73
Name: Paul Robinson on May 1, 2006Comments: Group of 10 booked to got to Kef. ABC on 6th August 2006. Disgusted by the lack of truth and communication by First Choice. A professional Travel Company should be embarressed at the way they have acted on this subject.Flag
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74
Name: Lisa Harris on May 1, 2006Comments:Flag
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75
Name: Alan Hirst on May 1, 2006Comments: Travelling to KABC on 23rd July. We need to know if the hotel is going to be ready or not as we have been looking forward to this much needed holiday for a year now!Flag
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76
Name: Anonymous on May 1, 2006Comments: Booked time off work, booked taxi to and from airport, booked holiday last year - now I find by chance! that my holiday early July might be cancelled! Thanks a lot FC!Flag
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77
Name: Sam Lamprey on May 1, 2006Comments: I agree that First Choice have not dealt with these issues well enough. They've change their minds about facilities available and keep moving the goal posts. I am going to Kos on 31st and will expect it to be fully up and running as per the facilities etc in the brochure.Flag
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78
Name: Claire Bailey on May 1, 2006Comments:Flag
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79
Name: Claire Shaw on May 1, 2006Comments: holiday dates 26/09/06Flag
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80
Name: Kandice Clifton on May 1, 2006Comments: Traveling to Kos aqua beach 24th May.Flag
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81
Name: Ruth Kisby on May 1, 2006Comments:Flag
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82
Name: Hayley Evans on May 1, 2006Comments: Were due to go 6th june. FC kindly agreed to change holiday and paid the extra for it! still disgusted as this was not where we originally wanted to go!Flag
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83
Name: Anonymous on May 1, 2006Comments: we would like to know the truth so we can start to look forward to our holiday as up to now it has been a nightmare!! with no information being available to paying customers.Flag
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84
Name: Michael Lyons on May 1, 2006Comments:Flag
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85
Name: Jeff Evans on May 2, 2006Comments: I am prepared to accept that these things happen First Choice, but you have my money and therefore me over a barrel - I am disgusted with the way we have all been treated.Flag
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86
Name: Amanda Moules on May 2, 2006Comments: People prefer the truth F/C!Flag
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87
Name: Jeff Saxby on May 2, 2006Comments: First Choice have been very dishonest to its customers. The customer support is non existent and not a way of encouraging holidaymakers to re book for future holidays.Flag
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88
Name: Darren Owen on May 2, 2006Comments: After having our holiday cancelled to the Corfu Aqua Beach Club 4 months before we travelled ( the reason being the hotel had not secured planning permission), we have now been on tenderhooks regarding our alternative the Kos Aqua Beach Club, even trying to contact F.C. customer services is a frustrating and time consuming task, all we wanted was for them to allay our fears, they do not respond or get back to you they are the most arrogant and unhelpful people when you do get through to them alongside not answering any of our questions/worries never travel with F.C. is the lesson I have learnedFlag
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89
Name: Jackie Curtis on May 2, 2006Comments: FC have acted in a totally unprofessional and deplorable manner with regards to the Aqua beach Clubs. We, (all of us) fully accept that things go wrong with new builds and scheduling can be interupted. However, the most annoying fact is that FC waited until just a few weeks before departure to tell you that holiday was cancelled. They should revise their contract ruling on this for future developments and increase this to at least 3 months to allow holidaymakers a decent chance to change plans. Surely a huge corporation such as Fc could have foreseen the problems and made decisions early refernece the new builds. We all did........ and had to awake the monster know as FC ......WAKE UP FC AND SMELL THE COFFEEFlag
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90
Name: Kim Morgan on May 2, 2006Comments: I am in a group of eight going on 30th July to KABC. I want to be able to switch holidays.Flag
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91
Name: Dale Hampshire on May 2, 2006Comments: I am disgusted in the progress of Kos Aqua Beach ClubFlag
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92
Name: Anonymous on May 2, 2006Comments: I do hope that customers with genuine complaints have been treated fairly. If not I hope they vote with their feet and refuse to book again with First Choice.Flag
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93
Name: Anonymous on May 2, 2006Comments: I do hope that customers with genuine complaints have been treated fairly. If not I hope they vote with their feet and refuse to book again with First Choice.Flag
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94
Name: Mandie Adams on May 2, 2006Comments: Had similar problems when we went to Holiday Village Costa Del Sol in May2004. Unfinished and building work still going on when we arrived despite First Choice insisting it would all be completed!!Flag
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95
Name: Tim Oconnell on May 2, 2006Comments: we have rung to no avail have sent 3 emails to no avail,have wrote to wathdog.wait in anticipation f.c.have no thought or consideration for there customers we go on the 24 we think.Flag
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96
Name: Tim Oconnell on May 2, 2006Comments: we have rung to no avail have sent 3 emails to no avail,have wrote to wathdog.wait in anticipation f.c.have no thought or consideration for there customers we go on the 24 we think.Flag
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97
Name: Simon Moules on May 2, 2006Comments: OverFlag
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98
Name: Paul McWilliams on May 2, 2006Comments: Honeymoon due to arrive 13th June -disgraceful behaviour altogether.Flag
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99
Name: Paul McWilliams on May 2, 2006Comments: Honeymoon due to arrive 13th June -disgraceful behaviour altogether.Flag
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100
Name: Julie Beckett on May 2, 2006Comments: Have e:mailed First Choice 28 times, no reply, have rang 4 times been put on hold for hours, we want uprgarding eleswhere or our money back, we are beyond disgustedFlag