Inclusion International Demands Apology and Compensation from TACA Airlines for Human Rights Violation
Dear all
We would like to thank all of you for your support with your signatures and your messages. We are glad to announce that TACA Airlines has issued a public apology.
To read the apology please visit our website www.inclusion-international.org
Thank you,
Inclusion International
The participants to the First Conference for Self-advocates that took place in Bogotá, Colombia on 10 November, 2010 would like to Express Our strongest indignation and protest for the violation of the Human Rights of JUAN COBEÑAS DAL BÓ, a person with disability that needs different supports, one of them being a wheelchair specially designed for him and which he needs to be able to move.
On his trip from Argentina to Bogota (Colombia) TACA, the airline responsible for the 18:05 flight No24 from Buenos Aires (Ezeiza) to Lima, lost part of Juan’s wheelchair leaving him with a totally useless wheelchair. The attitude of those responsible for the flight was of indifference and inconsideration and they even refused to provide Juan and his family with accommodation for one night so they could continue their trip the next day and participate in the Conference of self-advocates.
What happened to Juan represents a violation of the Spirit of the UN Convention of the Rights of Persons with Disabilities, Article 9 (accessibility) Article 17 (Protection of personal integrity) and Article 20 (Personal Mobility). Therefore we
DEMAND
1. That TACA Airlines pay for any repairs needed for the wheelchair.
2. That TACA Airlines refund the cost of the air tickets to Juan and family.
3. That TACA Airlines issue a public apology.
So that this kind of incidents don’t happen EVER AGAIN
Updates
November 23, 2010
The feedback from those of you personally affected by these airline policies has been heavy to carry. While I am exhausted by the constant lack of accountability from the industry, I am still drafting formal complaints to ensure this is not ignored. We are staying on this until the dignity of every traveler is respected.
Reached 100 supporters
November 23, 2010
6 Comments
This is completely unacceptable. How do you just lose someone's mobility equipment and then refuse to help them? Disgusting service.
what a nightmare for juan. glad this got addressed finally.
so happy to hear they apologized! nobody should ever have to go thru that kind of stress when they are just trying to travel.
Finally some accountability. Airlines think they can treat people like cargo but they were dead wrong this time.
TACA was so careless. You cannot leave a person without their wheelchair and just shrug it off. Ridiculous.
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Inclusion International Demands Apology and Compensation from TACA Airlines for Human Rights Violation
Dear all
We would like to thank all of you for your support with your signatures and your messages. We are glad to announce that TACA Airlines has issued a public apology.
To read the apology please visit our website www.inclusion-international.org
Thank you,
Inclusion International
The participants to the First Conference for Self-advocates that took place in Bogotá, Colombia on 10 November, 2010 would like to Express Our strongest indignation and protest for the violation of the Human Rights of JUAN COBEÑAS DAL BÓ, a person with disability that needs different supports, one of them being a wheelchair specially designed for him and which he needs to be able to move.
On his trip from Argentina to Bogota (Colombia) TACA, the airline responsible for the 18:05 flight No24 from Buenos Aires (Ezeiza) to Lima, lost part of Juan’s wheelchair leaving him with a totally useless wheelchair. The attitude of those responsible for the flight was of indifference and inconsideration and they even refused to provide Juan and his family with accommodation for one night so they could continue their trip the next day and participate in the Conference of self-advocates.
What happened to Juan represents a violation of the Spirit of the UN Convention of the Rights of Persons with Disabilities, Article 9 (accessibility) Article 17 (Protection of personal integrity) and Article 20 (Personal Mobility). Therefore we
DEMAND
1. That TACA Airlines pay for any repairs needed for the wheelchair.
2. That TACA Airlines refund the cost of the air tickets to Juan and family.
3. That TACA Airlines issue a public apology.
So that this kind of incidents don’t happen EVER AGAIN
Updates
November 23, 2010
The feedback from those of you personally affected by these airline policies has been heavy to carry. While I am exhausted by the constant lack of accountability from the industry, I am still drafting formal complaints to ensure this is not ignored. We are staying on this until the dignity of every traveler is respected.
Reached 100 supporters
November 23, 2010
6 Comments
Glad they apologized but they should have paid up too. Hope Juan is doing okay now.
This is completely unacceptable. How do you just lose someone's mobility equipment and then refuse to help them? Disgusting service.
what a nightmare for juan. glad this got addressed finally.
so happy to hear they apologized! nobody should ever have to go thru that kind of stress when they are just trying to travel.
Finally some accountability. Airlines think they can treat people like cargo but they were dead wrong this time.
TACA was so careless. You cannot leave a person without their wheelchair and just shrug it off. Ridiculous.
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Glad they apologized but they should have paid up too. Hope Juan is doing okay now.