| # | Name | Comments |
|---|
| 11401 | Eduardo Gallardo | |
| 11402 | Camilla Gotlik | |
| 11403 | Chris Smith | im sick of this bullshit |
| 11404 | Robert Vellozo | Go Transit also has many problems with lack of parking at many stations and overflowing parking lots that result in parking tickets. I have abandoned GO Transit as $30 parking tickets are not economical. |
| 11405 | Anonymous | I agree! |
| 11406 | Mohammad Qureshi | Go delays have extended to such longer durations which causes bitter relation between employer and employees.
Go should apologise in mass, arrange rebate and
bring a short/long-term improvement plan which to
be acceptable to riders.
Establish a steering committee from all part of the people to work and monitor the improvement by neutral public body.
Maintan a statistics of monthly/yearly delay hours and the nature of problems occured in total for every route/line.
Mohammad Quershi
mqureshi@toronto.ca |
| 11407 | Gary Newman | I can no longer trust Go Transit. Most of the time I drive now.Go transit customer service is pathetic when theres a problem and even with higher gas prices its cheaper to drive! I'd prefer not to drive for the envirment but just can't trust Go Transit. |
| 11408 | Mike McBrien | |
| 11409 | Waleed Mekky | |
| 11410 | Scott Barrie | The service has become so consistently bad that I am seriously considering starting to drive myself to work. |
| 11411 | Kevin Keen | |
| 11412 | Pat Conway | |
| 11413 | Anonymous | I'm a bit late, but still felt the need to sign. |
| 11414 | Anonymous | |
| 11415 | Matt Clare | Lakeshore west is full of delays |
| 11416 | Betty Pereira | |
| 11417 | Anonymous | they dont seem to even try to run on time, the schedules are just a guideline/suggestion according to employees |
| 11418 | Anonymous | I think we are paying expensive fares (even more expensive than driving) for very poor quality servives: (1) FREQUENT go train/bus delays (2) infrequent and extremely crowded trains (3) crowded go buses, passengers has to stand even if the buses are on highways (very dangerous).
I think no other public transportation services (New York, London, Paris, Hong Kong, Tokyo) in the world run worst than the Go Transit. |
| 11419 | Anonymous | 3/24/08 - second last train in the morning from Milton to Union - the train waited 15-20 minutes to just dock into Union station platform because of train congestion (!!??) - excuse me, can go train be more flexible in its operations - i.e. if the train was already 80% parked into the platform @Union station, do passengers need to wait 20 minutes until the driver park the train fully into the station? Can they let not be more flexible to let passengers off the train (at least from the exits from the cars that are already at the platform)? that is such a waste of time (just to wait to get off the train!) and I hate to say that, but I think GO operations and management consist of too many incapable, incompetent and inflexible (sorry!) personnel, and apparently GO does not have a well-developed contingency plan in place to deal with day-to-day delays and special incidents |
| 11420 | Gerry Gerioux | I agree
50% rebate on fare paid when GO transit is late more than 20 minutes to final destination |
| 11421 | Catso Duro | Message to GO - You must either provide the timely service we pay you for, or REFUND 100% of our fares if your trains are more than10 minutes late.
Traffic and congestion should not be an excuse for rail service. Fix your switches - once and for all to handle all weather conditions associated with the GTA. You should not be shocked or unprepared for snow/cold during the winter - it rediculous to think that cold weather can cause these disruptions. Get off your lazy asses and do the right thing - allow trains to run on time. Lets get this city moving. |
| 11422 | Karl | REBATE 100% whenever the train is delayed or cancelled. (or offer a free ride voucher)
The only exception should be a fatality, derailment, or documented police investigation. |
| 11423 | Anonymous | |
| 11424 | Sean Marshall | I would also like to commend Ms. Eales on her efforts, as fruitless as they were. Back in 2003, I fought GO Transit because they wanted to eliminate the discount for students. The chair at the time, Gordon Chong, came up with a really ridiculous response: "Transit is not a social service", ignoring the fact that it is subsidized by the government, and a means to provide transportation either to those who can't afford a car, who choose not to drive, or can't drive with all the traffic.
Since then, the "Cabbageheads" haven't changed. Fares keep going up with no noticable improvements to service. I have complained for years about GO Transit's poor off-peak service on the Georgetown Line - they think one overcrowded, late, bus every 3 hours is fine and dandy, and they keep pushing back the promised improvements. Brampton has basically the same service as when Bill Davis was premier. And instead of improving service, they only care about building more parking spots, which only crowds the trains even more.
As for late trains, I love getting all the emails about delays and cancellations - hours after the fact. If you must raise fares, GO, tie it in with real improvements so at least we feel our over-expensive fares (GO has higher fares then any commuter service I've been on, and without transfers) are worth it. |
| 11425 | Anonymous | Customer Service? What customer service? |
| 11426 | Jennifer Sharp | |
| 11427 | Steve Boev | We should be ashamed to call our city a “World Class” city without having and a "Wolds Class" transportation system. Torornto politicians seem to be operation on a 19 century bureaucratic model that is change resistant and archaic. |
| 11428 | Michael Goldbarth | I’ve being using Go Transit since I was 10 commuting from Stouffville to Toronto. I can definitely state that the train service has experienced a steady decline in service from the 90s on. I was stuck on that train leaving from Union to Stouffville when there was a fire for 4 hours or so a few months back. I arrived home around 11:30. Nobody at Go Transit is empowered to make a decision. It is beyond ridiculous. The on board conductor advised passengers there would be a connecting bus from Mount Joy to Stouffville (there was none). Hence, anybody commuting to Uxbridge was SOL.
I can list a veritable plethora of bad experiences on the train. Bottom line: The train personal don’t give a S_ _ _ . Oddly, the bus drivers are much more customer service focused-Despite this being a much more stressful job. The mere fact this petition has been posted indicates there is a serious problem with Go Transit. The main problem here is they have no competition. You either drive to work or move into the city. They should follow the model of the Swiss Travel System in regards to transit.
* Given the gobs of money employees of Go Transit haul in along with their fat cat execs, they should fix these problems themselves. I will provide a 5,000 word essay on how to fix Go Transit for 5 easy payments of $10,000! |
| 11429 | Judy Irwin | |
| 11430 | Andrew Wilcock | As a result of GO transit's poor and unreliable service, every day I am late for work costs me money. I believe that GO transit should be held responsible, and offer compensation to their customers every time the train is cancelled or delayed. That is taking responsibility for their negligence, and providing good quality of service delivery |
| 11431 | oz khan | Sick of GO bumbling around... |
| 11432 | Anonymous | |
| 11433 | Wilson Lo | I don't use GO Transit, but the constant lateness of the train on the Stouffville line has heckled with the on-time performance of York Region Transit routes that have to wait for the GO Train. Some drivers are smart enough to abandon waiting after 7 or so minutes, but some make the wait, which could take up to 15 minutes. It should pay York Region Transit for lost time or farebox revenue whenever a train 7+ minutes late, as 7 minutes is very valuable for a local transit system. |
| 11434 | Daisy Guo | |
| 11435 | SayNoToGo | I've launched a new website for everybody to further add their comments on, where we can bind together as a community to bring forward better transit. ------ http://www.saynotogo.com ------------ |
| 11436 | Robert J. Hill | |
| 11437 | David Mills | |
| 11438 | Alex Colic | |
| 11439 | Lexi Jeyarajan | I think it's completely ridiculous that delayed trains affect me at least once a week. And that's if I'm lucky. Where is Go Transit's accountability??? |
| 11440 | John Arkelian | Dear Ms. Eales:
I've been meaning to try to contract you to offer a suggestion: Why don't you ans like-minded Go-Transit users (myself included!) create a permanent online community of transit-users to share ideas (and horror stories) and to lobby for reforms! For one thing, I consider it an outrage that on some trains, many paying passengers are doomed to stand every single time they travel. When the early trains from Oshawa (where I get on board) reach Pickering every morning, they're already full - it's standing room only. And that is so every weekday morning, without exception. Go-Transit should guarantee every rider a seat - or their trip should be free. Hope you'll contact me to discuss the idea of a permanent online transit-users' community. John Arkelian |
| 11441 | Dave Braid | |
| 11442 | adam tompkin | |
| 11443 | Anonymous | |
| 11444 | lige domain | |
| 11445 | Lindsay C | |
| 11446 | Janet Phillippe | |
| 11447 | Ken McCuen | |
| 11448 | Christine | Monday, July 7, 2008 - Beautiful, sunny morning... 22 degrees Celcius.
Here is the message from GO:
"The BURLINGTON 08:14 - UNION 09:07 train trip is operating 30 minutes late due to
signal problems.
This message was sent on: 7/7/2008 9:10"
-----------------------------------------------------
Signal problems?? I don't see any ice or snow. |
| 11449 | Daniel | |
| 11450 | gosucks | i pay over 200$ a month to gotransit for horriable service. i'm so sick of it that i am in the process of developing a product that will allow people to ride the go almost for free without having to worry about getting caught by the ticket collectors. if you are interested then send me an email at gosucks@gmail.com
and i will keep you updated. |