The petition
GO Transit runs 180 train trips and 1,430 bus trips daily, carrying about 190,000 passengers on a typical weekday — 160,000 on the trains and 30,000 by bus.
In recent years, since initiating a major infrastructure renewal program in 2005, GO Transit has been plagued with frequent service disruptions, often leading to trip cancellations, and stranding passengers at GO stations. In addition to several major service disruptions, GO trains also routinely arrive at their destinations late. Weekday passengers travelling to Union Station during the morning rush hour should expect their trains to arrive in downtown Toronto at least several minutes late. GO has blamed many of the disruptions on long-delayed construction projects it has recently undertaken. It cites underfunding by previous Ontario governments for delaying critical infrastructure improvements necessary to handle GO's growing passenger volumes. Passengers though, are more likely to fault GO directly, alleging that the agency shows little concern for their schedules, and fails to provide accurate information when major delays occur.
To that end, we the undersigned sign this petition to request the following:
- 50% rebate on fare paid when GO transit is late more than 20 minutes to final destination
- Better notification of transit cancellations, modifications and delays
- More cars added to trains to ease the overcrowding, which causes safety concerns.
This petition will be presented to the Board of Directors at their monthly meeting on Friday, March 14, 2008.
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