Sign Petition

Inmate Family's & Supporters Demand Investigation of MCI/Global Tel Link

737 Signatures Goal: 2,500

We the undersigned are demanding an investigation of Global Tel Link, and their practices. They are taking money's from inmates families and then blocking their calls with no notice. Global Tel is now forcing inmates families to prepay for phone cards. They have no means of reimbursing family members who pay money and are blocked. They have no means of reimbursing family members who may not use the money they prepay. The prepayment is money in GTL's pockets along with the exclusive contracts they have with throughout the United States. We are also demanding that the Prison Systems dealing with Global Tel Link, cease doing business with them.

They are in exclusive contracts with Prisons throughout the United States to provide phone service between inmates and their families. Even when phone companies allow collect calls GTL is charging the inmates families upfront. Inmates who make collect calls have no option but to use Global Tel Link here in California. Their tactics put an unfair burden on families whose only contact may be through phone calls. Global Tel Link is well aware of this and takes advantage of inmate families, in order to make a profit. Although we have complained in the past, Global Tel Link continues to receive contracts from States with no repercussion. Global Tel Link’s business practices have deteriorated even more since, merging with MCI, a failed Telecommunications Company.

In the past Global Tel Link has:

1. Blocked phone calls from certain phone numbers, so that consumers are forced to set up a prepaid account.
2. Overcharged for accounts and did not refund monies to customers.
3. Cut inmate calls short, but did not credit the customers account.
4. Had no live person to talk to when customers have complaints.
5. Provided no means for customers to file complaints.
6. Does not have one specific location in which customers can complain to an Administrator.
7. Required customers to set up an account, even when their provider (AT&T, Verizon, Comcast), allows collect calls. Thereby adding an unnecessary financial burden on customers.

Global Tel Link, has a monopoly on the prison phone market, and is making millions of dollars in contracts, customer accounts, and prepaid fees. We are asking the FCC, FTC, Consumer Affairs offices, and our State and Federal Representatives to investigate Global Tel Link, on our behalf. We are consumers, taxpayers, voters, and citizens who do not deserve this treatment.

Why have the states given exclusive contracts to Global Tel Link? We have a right to know why a Sweetheart deal was made with MCI/Global Tel Link. Why was MCI, allowed to merge with Global Tel Link? Why is it that customer complaints against Global Tel Link are ignored? Why was Global Tel Link recently given a contract to charge inmates families for collect phone calls to cell phones? We demand an answer to these questions, an investigation of Global Tel Link, and any other phone company dealing with Collect Phone Calls between inmates & their families.

Sponsor

Anita L. Wills Occupy 4 Prisoners

Links


  • Alicia Warren
    Alicia Warren United States, Atlanta
    Sep 09, 2016
    Sep 09, 2016
    The company needs to be investigated they steal from families who want to be in contact with their imprisoned loved ones.
  • Melody Jones
    Melody Jones United States, Concord
    Sep 03, 2016
    Sep 03, 2016
    YES! INDEED! Global Tel Link, prices are way too expensive and causing a burden upon families in the United States this should be a problem due to the fact other prison systems locally, can get a free call. Not only is Ms.Anita and I'm sure others, not receiving their phone calls but I personally experienced a fault with Global Tel Link, Myself. Last Month in August my Boyfriend [ Kevin Richard#BJN812 ] called me but under the circumstances of where I lived my call dropped and yet I was charged for it. And they said I had to put more money on my phone when it was my last 50$ and I don't appreciate that because I could be putting that money towards something else, like a BILL or something since the United States wants to TAX every damn thing but that's a different story. ;) Yes. This is a serious problem and I'm willing to do what helps!!!!!!!!!!!!!
  • Cynthia Grantham
    Cynthia Grantham United States, Raleigh
    Aug 28, 2016
    Aug 28, 2016
    This is a horrible company
  • Justin Ethridge
    Justin Ethridge United States
    Aug 17, 2016
    Aug 17, 2016
    They should be deeply investigated if not the business should be completely removed. Everyday this company steals money from the families who only wants to talk with there loved ones I say this with honest truth because I was an inmate before and my wife money was stolen only did 8 days but the point I'm making is if this company keeps taking from the people then how will they continue to afford it? Money is not infinite. We must righteous and honest with love not evil and dishonest. It's embarrassing to see a company that's suppose to be helping people stay in contact with there loved ones that's incarcerated but instead they steal from us.
See More
737

Signatures

  • 2 weeks ago
    Alicia Warren United States
    2 weeks ago
  • 3 weeks ago
    Melody Jones United States
    3 weeks ago
  • 4 weeks ago
    Cynthia Grantham United States
    4 weeks ago
  • 1 month ago
    Justin Ethridge United States
    1 month ago
  • 3 months ago
    Henriatta garrett United States
    3 months ago
  • 3 months ago
    Simone Ryer United States
    3 months ago
  • 4 months ago
    Diane Alm United States
    4 months ago
  • 4 months ago
    Mary Rivera United States
    4 months ago
  • 4 months ago
    Brittany hyder United States
    4 months ago
  • 4 months ago
    Janna Bugayov United States
    4 months ago
  • 5 months ago
    Paula Fields United States
    5 months ago
  • 6 months ago
    Gary Smith United States
    6 months ago
  • 6 months ago
    Simone Ryer United States
    6 months ago
  • 6 months ago
    angelica hendrix United States
    6 months ago
  • 7 months ago
    Eileen Dilbeck United States
    7 months ago
See More