Freedom Scientific Bug Fix Problems

Signatures 195 total

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1. 51
   Name: Chris Judge on Oct 5, 2012

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2. 52
   Name: Scott Lawlor on Oct 5, 2012

   Comments: I used to work for this company and at the time, there was a fundamental disconnect between technical support and the development personell.

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3. 53
   Name: Janice V. on Oct 5, 2012

   Comments: please have the integrity to fix your software...to many people depend upon the software!

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4. 54
   Name: Keao Wright on Oct 5, 2012

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5. 55
   Name: Jarrod Jicha on Oct 5, 2012

   Comments: used jfw religiously used to use JFW until about a year and a half ago. even now, I think it can be a good screen reader, but there are just so many problems that haven't been fixed, and meanwhile you keep adding features, and still the old bugs, and problems are still there.

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6. 56
   Name: Anonymous on Oct 5, 2012

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7. 57
   Name: Joy Tilton on Oct 5, 2012

   Comments: If a free program like NVDA is able to do it's best to put forth a bug free program, there's no excuse for an expensive program like yours to not do likewise!

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8. 58
   Name: Tim on Oct 5, 2012

   Comments: This is exactly the reason, amung major resource usage, why I have switched to other solutions such as Orca under Linux, and NVDA, under windows.

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9. 59
   Name: Steve Mann on Oct 5, 2012

   Comments: You really need to start fixing the bugs you've already got rather than cranking out a new version every six months or so which contains the exact same bugs as existed in the previous version. we're at Jaws 13 now, and the bugs that existed in Jaws 1 are still there, merrily causing the same problems as users of Jaws 1 had to deal with. And this is what we're paying over $1000.00 for?

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10. 60
    Name: Carla Thompson on Oct 5, 2012

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11. 61
    Name: Alex on Oct 5, 2012

    Comments: I don't use JFW anymore because of its massive buglist, that keeps on growing despite tons of pointless, and some not pointless, features, being added, and tons of reports from users regarding these bugs. I'd much rather have stability over twenty mildly useful features and a load of bugs to accompany them. ResearchIt, in my times of using it, has hardly worked, and is utterly useless if it's this broken. The Weather? Come on! That breaks. Why would I trust this in a job setting with a local lookup rule to query a database? Unreliable and annoying to say the least. The customer's right, and this one might just switch back if some serious code cleanup and consistency checking can happen. We're tired of this! Thank you!

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12. 62
    Name: Cheryl Pyrch on Oct 5, 2012

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13. 63
    Name: Efren on Oct 5, 2012

    Comments: I agree!! It is fustrating when you have internet explorer crash, and jaws freezes and can't even read the prompt to close program. Constantly losing focus and much more. I was just thinking of upgrading to jaws 12 or 13 in hopes it would fix some bugs, but from the looks of it, I don't think so. I have used NVDA and it is free. I'll just donate to them if jaws doesn't get any better.

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14. 64
    Name: Mark Dew on Oct 5, 2012

    Comments: I have both Jaws and Windoweyes. I feel Windoweyes has a better suport system.

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15. 65
    Name: Angie Simonetti on Oct 5, 2012

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16. 66
    Name: Anonymous on Oct 5, 2012

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17. 67
    Name: Jose on Oct 5, 2012

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18. 68
    Name: Kelly Sapergia on Oct 5, 2012

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19. 69
    Name: Pradip Sikdar on Oct 5, 2012

    Comments: its the high time to fix them. when the non-comertial screen reader like NVDA can fix bugs, why not freedom scientific?

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20. 70
    Name: Mark Vincent on Oct 5, 2012

    Comments: I have dredded using jaws every time I sit down at my PC, for a numbers of years. I wish I have the money to purchase another screen reader, but sadly jaws is what I have to use. please Freedom Scientific enouhg is enough now, remove the bugs that come as standard with this screen reader.

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21. 71
    Name: Inamuddin on Oct 5, 2012

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22. 72
    Name: Anonymous on Oct 5, 2012

    Comments: Jaws 14 problem with latest skype with jaws cursor

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23. 73
    Name: Habeeb on Oct 5, 2012

    Comments: Freedomscientific has no quality technical support.

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24. 74
    Name: Ali on Oct 5, 2012

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25. 75
    Name: Marc Lenoir on Oct 5, 2012

    Comments: FS please listen to us!

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26. 76
    Name: Aliasghar Assadi on Oct 5, 2012

    Comments: Not only they don't work on correcting some issues, but also they have eliminated one of the great features of Jaws to make customers pay an additional fee to purchase a special version. This feature is working with RTL (right to left) languages like Farsi and Arabic. This feature was available up to Jaws 11 but it disappeared suddenly. Please and Please let this feature be available again in Jaws for Windows otherwise we as the blind community having such languages as our mother tongue will have to use NVDA completely free that also supports Unicode Languages.

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27. 77
    Name: Kimberly Starrett on Oct 5, 2012

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28. 78
    Name: Padmanabham on Oct 5, 2012

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29. 79
    Name: Carolyn Rathbun on Oct 5, 2012

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30. 80
    Name: Ann Byington on Oct 5, 2012

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31. 81
    Name: Shawn Klein on Oct 5, 2012

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32. 82
    Name: Jayaraj on Oct 5, 2012

    Comments: Jaws doesn't have any keystroke to get the tooltip message for the second time / again! No keystroke for knowing size / type of the file in win7.

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33. 83
    Name: Greg Brayton on Oct 5, 2012

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34. 84
    Name: Ellen Acton on Oct 5, 2012

    Comments: we all may benefit from this some day - think about it!

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35. 85
    Name: Rohiet Patil on Oct 5, 2012

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36. 86
    Name: Betsy Winters on Oct 5, 2012

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37. 87
    Name: Orelia Vizman on Oct 5, 2012

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38. 88
    Name: Rinki on Oct 5, 2012

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39. 89
    Name: Michal Badin on Oct 5, 2012

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40. 90
    Name: Umar Luhar on Oct 5, 2012

    Comments: it should be dun as soon as posible

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41. 91
    Name: Mina Younan on Oct 5, 2012

    Comments: also we have another problem, the company don't give us a demo version of jaws which support arabic language like all latten languages.

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42. 92
    Name: Enes on Oct 5, 2012

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43. 93
    Name: Terry Davis on Oct 5, 2012

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44. 94
    Name: Anonymous on Oct 5, 2012

    Comments: I will not upgrade beyone JAWS 7.

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45. 95
    Name: Dahvede W on Oct 5, 2012

    Comments: I use JAWS for work and continual updates and feature changes that are not fully vetted cause significant complications, decreasing our productivity and the quality of work we produce.

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46. 96
    Name: Michael Pyron on Oct 5, 2012

    Comments: I totally agree. New features should not override known bugs that are present, and as long as this software has been in production, it should be very stable.. Furthermore, all known bugs should be fixed before introducing any new features. Thanks Sincerely,

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47. 97
    Name: Maryann Migliorelli on Oct 5, 2012

    Comments: Freedom Scientific has accidentally broken several applications that I use regularly. I am still awaiting fixes.

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48. 98
    Name: Reina Grosvalet on Oct 5, 2012

    Comments: My primary screen reader is NVDA, and the reason this is the case is because NVDA's open source community cares a whole lot about fixing bugs and producing a quality product that runs in a stable fashion. I do have my own licensed copy of JAWS, and I have had it since 2004. I continue to renew my software because I need it for my job as a 508 compliance consultant. I do, however, feel it is an injustice to expect people and agencies to pay for a substandard prodct. JAWS is an outstanding product and it has the potential to be much better if the concerns of the consumers are heeded and not ignored.

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49. 99
    Name: Marvin Hunkin on Oct 5, 2012

    Comments: hi. well. like they had a feature in microsoft access, where you could activate the control wizards, and the first page of the wizard would load, when say for example, you clicked on say a combo box, in jaws 10, then they took this feature out in jaws 11, and i have written to the software development department, but never fixed this problem. and just tried it in jaws 14, and a ms access database. have not fixed this issue. Marvin.

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50. 100
    Name: Martin Nelson on Oct 6, 2012

    Comments: I think that before going to a new version of jaws all bugs should be addressed, and a survey should be sent to all jaws users to get their oppinion.

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