I have received appalling service from BT. From the amount of blogs and websites dedicated to this topic, I am sure many others feel the same way. I truly want them to realise they are causing such frustration and annoyance - and most importantly I want them to improve their service. With enough signatures, we can approach the UK Telecoms regulator to take official action against BT.
Try to leave Bt and hey will make up the rules and use any kind of underhand tactics possible. After three phone calls requesting a recording of proof that I agreed a new deal when i moved house and 'would've agreed to t&c's on the phone' Bt then denied all knowledge of me having ever requested proof. Basically someone was lying or cleared any history of correspondence with me. Luckily my mobile phone bill shows otherwise. In summary Bt are a bunch of corrupt, slimy thieves and lets hope that one day they are brought to justice even if it ruins the company
My bill was double. Why. It seems that BT line had a fault and they without asking diverted the service via BT internet phone - something I have never used. Instead of £80 a month bill was £176.00. Also found out that they were charging me £3.50 on my bill every month for this service I never used ( Internet Phone) This is a nasty company
Cannot watch anything, YouTube,btsport(live or replay) if it moves it does not.cannot believe this service,silly b******d me.18 month CONtract.
Mike2 weeks ago
MARIAN LYONS3 months ago
Dawn Dunsford, United Kingdom8 months ago
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