Useable speeds for .mac services outside of the US

Signatures 165 total

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1. 1
   Name: Markus Schneider on Nov 7, 2007

   Comments:

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2. 2
   Name: Vaag on Nov 7, 2007

   Comments: Europeans too want their .Mac Gallery movies 'instantly' European Gallery movie waiting time = Movielength * ((Moviebitrate/640) -1)

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3. 3
   Name: Jasper on Nov 7, 2007

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4. 4
   Name: Le Borgne on Nov 7, 2007

   Comments: yes I am tired not to have any answer from .mac since 2 months. I sign.

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5. 5
   Name: Peter Schaufuss on Nov 7, 2007

   Comments: iLife & OS X features using .Mac are also affected by the slow speeds!

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6. 6
   Name: Asmus Harre on Nov 7, 2007

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7. 7
   Name: Anonymous on Nov 7, 2007

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8. 8
   Name: Per St on Nov 7, 2007

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9. 9
   Name: Glenn Carey on Nov 7, 2007

   Comments: A serious request.

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10. 10
    Name: Jan Dalsgaard on Nov 7, 2007

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11. 11
    Name: Gary White on Nov 7, 2007

    Comments: Please fix .Mac so it can be used as advertised.

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12. 12
    Name: Mikkel Christensen on Nov 7, 2007

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13. 13
    Name: Rudolf B on Nov 7, 2007

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14. 14
    Name: Anonymous on Nov 7, 2007

    Comments: Yet another poor service level for European Mac users. Apple's own advertising runs at five to six times as fast on my web connection as the Apple Web Galleries, and although the speed has increased slightly over the five or six weeks this problem has been reported, I am still not getting speeds fast enough to run videos for family members, nor even to upload them, nor slideshows that show the fully loaded pic. Using Apple's own Activity Monitor to measure the speeds I am usually getting between 77 and 120 kbps, but mostly at the lower end of this range. I am very annoyed since I bought a Family Pack for both .Mac and for iLife 08 just because the Web Galleries sounded so good. I now feel like I have been sold a pig in a poke and Apple have lost a ton of my goodwill.

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15. 15
    Name: Terence Heaford on Nov 7, 2007

    Comments: It's about time Apple provided a level playing field. We as Europeans pay more money than USA based customers for an inferior service.

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16. 16
    Name: Anonymous on Nov 7, 2007

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17. 17
    Name: Andrew Woodall on Nov 7, 2007

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18. 18
    Name: Roger Fl on Nov 7, 2007

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19. 19
    Name: Jos Vermeulen on Nov 7, 2007

    Comments: please make .mac faster

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20. 20
    Name: Eldon Brown on Nov 7, 2007

    Comments: The .Mac gallery is ridiculously slow! If Flikr can figure out how to manage thousands of albums and pictures, Apple should be able to do the same!

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21. 21
    Name: Anonymous on Nov 7, 2007

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22. 22
    Name: Matthew Elliott on Nov 7, 2007

    Comments: would also be good if .mac would support personal domain email too!!

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23. 23
    Name: J on Nov 7, 2007

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24. 24
    Name: Anonymous on Nov 7, 2007

    Comments: 2Mbit ADSL at Norway. My .Mac subscription expires september next year, but the speed of the .Mac service is not acceptable. In addition to being capped to about 80kB/s on an average (activity monitor), movies must be FULLY downloaded before they can be watched (no watching as they download!). With my 2Mbit ADSL I can see several .Mac movies at once, all with an average dl speed of 80kb/s. Downloading any other video or so directly from Apple's pages is way faster. I hope this petition will make Apple reconsider the speed of this service outside of the US.

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25. 25
    Name: Istara on Nov 7, 2007

    Comments: At least offer users some compensation - like an extra month of .mac for free - for this absolute debacle.

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26. 26
    Name: Anonymous on Nov 7, 2007

    Comments: .Mac web gallerys are to slow and stop me from using the service to share pix with family and friends. Seriously considering Flickr as an alternative

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27. 27
    Name: Dieter Schwaigger on Nov 7, 2007

    Comments: I am a trial user at the moment but would gladly subscribe if service levels are improved.

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28. 28
    Name: James Lepthien on Nov 7, 2007

    Comments: Apple needs to do something! We are also paying customers that are proven to get a lower speed than US residents!

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29. 29
    Name: Anonymous on Nov 7, 2007

    Comments: can't belive that Apple expects us to pay for this. A refund for Apple's inability to provide the service we've paid for is the least we should expect.

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30. 30
    Name: Richard Hopkins on Nov 8, 2007

    Comments: The situation in Japan is appalling. This is a service for which we pay. Not addressing it is unacceptable.

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31. 31
    Name: Joachim Werning Bramsen on Nov 8, 2007

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32. 32
    Name: Matthew Robertson on Nov 8, 2007

    Comments: As a long-time Apple consumer, I am every disappointed. Apple's all about quality and this is the epitome of the lack of.

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33. 33
    Name: Pim on Nov 8, 2007

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34. 34
    Name: Anonymous on Nov 8, 2007

    Comments: Make it fast, make it stable, make it work.

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35. 35
    Name: Harry Dekkers on Nov 8, 2007

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36. 36
    Name: Floeri on Nov 8, 2007

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37. 37
    Name: Jos Van Der Laan on Nov 8, 2007

    Comments: Back-up is not possible at this low speed! Same price - same service! How long will it take to upload the full 10 Gb Please, make it faster.

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38. 38
    Name: J.A. Van Dijk on Nov 8, 2007

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39. 39
    Name: Jurian on Nov 8, 2007

    Comments: Make it faster, like the commercials

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40. 40
    Name: Wout on Nov 8, 2007

    Comments: I haven't heard back from support, speed is horrible

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41. 41
    Name: Rik on Nov 8, 2007

    Comments: Speed it UP!!, Then .Mac is a possible webhoster/backup.

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42. 42
    Name: Hildo Schutte on Nov 8, 2007

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43. 43
    Name: Jeroen Pijlman on Nov 8, 2007

    Comments: Please, make it up-to-date.

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44. 44
    Name: Anonymous on Nov 8, 2007

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45. 45
    Name: Peter V on Nov 8, 2007

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46. 46
    Name: Arie De Groot on Nov 8, 2007

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47. 47
    Name: Rob Voogt on Nov 8, 2007

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48. 48
    Name: Morten on Nov 8, 2007

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49. 49
    Name: Bas Buis on Nov 8, 2007

    Comments: The connection with .Mac is really slow. Back-up to .mac is totally useless, and it makes me think: How serious is apple about it clients/consumers Regards, Bas Buis

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50. 50
    Name: Jacob Lyngeraa on Nov 8, 2007

    Comments: I want to use all of my .mac services but speed is simply too slow to make iweb, idisk, web gallery etc. usable, so - make it faster please.

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