Sign Petition

Ebay DSR Manipulation/Fraud

55 Signatures Goal: 100

Are you an ebay powerseller who depends on DSR ratings for fee discounts Have you noticed that your ratings seem to fall near the end of the month when discounts are calculated Have you been told that the system is experiencing one of its many "glitches" From the start, I have suspected this system as being fraudulent. All actual DSR ratings are kept from sellers so it is impossible to tell if we are being told the truth. If sellers were actually able to evaluate these ratings, it is possible that they could be helpful in evaluating customer service. Ebay claims that DSR ratings are not disclosed to sellers because the buyer may fear recourse. Since the buyer has their purchase in hand at the point of leaving feedback and sellers cannot leave negative feedback for buyers, there is nothing to fear. Due to this and the many admitted "glitches" in the system, ebay's intentions are in question. Are these ratings being manipulated to benefit ebay's bottom line I have spent a lot of time reading online blogs and watching Youtube videos of powersellers claiming specific instances of suspected fraud with this system. One woman claimed that she gave up her powerseller status, only to watch her DSR ratings take a jump in the positive direction. Another claims that "Ebay's average ratings" for individual comparison in each category which used to be found on the powerseller's dashboard, varied from powerseller to powerseller. Ebay's averages should be the same for everyone. Interestingly, these "Ebay averages" do not seem to be available anymore. (I wonder if they were onto something.) A system that is full of "glitches", at best, should not be used as a basis for fee structure. I am trying to compile a list of signatures from powersellers who suspect ebay of manipulating their DSR ratings. This petition is NOT going to ebay. I see many people trying to petition to get them to stop doing one thing or another. Ebay does not care what powersellers think or say. We need a third party with the power to investigate. If we can compile enough signatures to show that enough people suspect ebay of fraudulent business practices, THIS petition is going to the US Attorney General and the Federal Trade Commission (FTC).

  • Misty
    Misty United States, Nixon
    Apr 27, 2015
    Apr 27, 2015
    I agree
  • Laurence Gray
    Laurence Gray United Kingdom, Swindon
    Nov 07, 2014
    Nov 07, 2014
    I am an eBay buyer, but I can really truly believe eBay are manipulating the DSR ratings. I believe this as eBay removed a listing from my purchased items listings in order that I could not leave well deserved negative feedback. The seller had sent me the wrong item, then messed me around big time. The eBay seller has appalling feedback and keeps the items private on the feedback record, so buyers cannot see what items are receiving negs/neutrals. I wish I'd checked the feedback before buying.

    I have proof to back up my allegation that eBay are manipulating feedback. I have all messages on file, including the ones to eBay. Please contact me anyone who is interested.

    I am also planning to pass on my experience of eBay openly manipulating feedback when it suits them to BBC watchdog program, as I believe the Watch Dog program needs to be altered to this new trend in eBay fraudulent behaviour.

    The seller was a Business seller who makes eBay lots of money. So yes I believe eBay are defiantly manipulating feedback when they can, and when ever it suits their interests.



  • Anonymous
    Anonymous
    Jul 22, 2014
    Jul 22, 2014
    My dsr for shipping gets bumped down to 4.8 from 4.9 even when there is no change in the number of ratings left. One day it's 4.9, the next 4.8, with no other change at all.
  • Serena Pacis
    Serena Pacis United States, Bowie
    Jun 27, 2014
    Jun 27, 2014
    They are shorting the number of items sold over the judging period for TRS. I estimate that 14-16 items are not listed in the trend data, but are listed in my sales reports. This lowers my DSR average, and lost me TRS.
38

Signatures

  • 1 week ago
    Misty
    1 week ago
  • 6 months ago
    Laurence Gray
    6 months ago
  • 10 months ago
    Serena Pacis
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