Sign Petition

DoubleU Casino

49 Signatures Goal: 10,000

TIRED OF GETTING SCREWED BY DUC? IF YOU ANSWERED YES TO THIS! JOIN US HERE TO MAKE A DIFFERENCE ! ***THE BOYCOTT IS FOR THE WHOLE MONTH OF SEPTEMBER!! LET'S ALL JOIN TOGETHER AND BOYCOTT DUC. 30 DAYS NO PLAY ! NO PLAY, IS NO LOGGING IN, NO SHARING GIFTS, NO ACTIVITY FROM US WHATSOEVER ! LETS ALL SHOW THEM WE AREN'T GOING TO TAKE IT ANY MORE ! THEY ARE TAKING OUR FREE CHIPS BASICALLY AWAY FROM US, TO FORCE US TO PAY ! NO WAY ! THEY ARE LYING TO US AND BLAMING FACEBOOK FOR THE LIMITS ON THE POSTS ! NO MORE CHANCES FOR 10% FOR US ALL ! HOW DOES ONE PLAY WITH NO CHIPS? SIMPLE WE CAN'T, UNLESS YOU ARE WILLING TO PAY ! THEY WIN ! THEY SHOULD HAVE STARTED THEIR GAME THE WAY THEY ARE DOING NOW, INSTEAD OF GETTING SO MANY LOYAL DAILY PLAYERS, AND TAKING THE FREE CHIPS AWAY. THE FUN IS GONE ! WE NEED TO STAND AS ONE AND TRY TO GET IT BACK ! IF NOT, WELL, WE AT LEAST TRIED ! WE MUST SHOW THEM WHO AND WHAT IS KEEPING THEIR GAME ALIVE "US" THE PLAYERS ! PLEASE JOIN AND SHARE THIS EVENT WITH ALL YOUR GAMING FRIENDS! LET'S GET THE WORD OUT THERE, SO WE CAN MAKE A DIFFERENCE ! THANKS !!

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  • Marjorie Bailey
    Marjorie Bailey United States, Minneapolis
    Aug 02, 2016
    Aug 02, 2016
    Their big liars
  • Chuck Keough
    Chuck Keough United States, Belton
    Jan 06, 2016
    Jan 06, 2016
    signed
  • Chuck Keough
    Chuck Keough United States, Belton
    Jan 06, 2016
    Jan 06, 2016
    I've lost a lot of 'chips' due to a glitch/bug. Here is a copy/paste from their so called 'customer support'.

    Jiny Taylor

    I thoroughly looked into your game record, and I found that your chips decreased at the time by 2,106,158,821 chips.
    However, it is not clear that your chips decreased due to an error since your session was not closed properly.
    To prevent any possible damage, it is recommended that you click "Home" button and close the App when you finish the game or you have to do something else on your mobile device such as texting and answering incoming call.
    +++++++++++

    You lose chips you paid for, chips you earned/won via tournament's, chips you covert over from Lady Casino Points, everything you have won playing a particular game session, etc etc.. ...

    After one of my losses due to their glitch I did a dispute via paypal and got my money back... It had been about a month since I played and was hoping they got the problems fixed so I bought some more chips..... I sent a msg to DUC support telling them I lost my chips again, it only took Jiny Taylor a few minutes to reply... this was her response...

    Jiny Taylor
    Hi, Chuck Keough.

    I apologize for the confusion.

    Your chips were deducted due to your repeated cancellations of the orders.

    So, I went to Facebook to get my money back since I did'nt get what I paid for.

    Facebook denied my refund dispute!.. here is their response

    +++++++++++

    We sent you a message
    Today
    Hi Chuck,

    Thanks for contacting Facebook. We appreciate your patience.

    We've heard back from the game developer and they've let us know that you're unfortunately not eligible for a refund of the charge(s).

    My response

    ++++++++

    What you submitted
    Today
    Not eligible? Are you kidding me? I paid them and got absolutely NOTHING. How is it possible that I'm not eligible for a refund when I didn't receive what I paid for?

    Who exactly are you talking to when you mention "game developer"?

    Did they explain to you why I was not eligible for a refund? If so, what exactly did they tell you?... and how did you determine to decline my dispute based simply on what the game developer has to say? Is there a 3rd party over-seeing how this company operates? You know.. checks & balances?

    I thought Facebook determined the results of disputes? Are you telling me your app developers are the ones making the decision of refund disputes?

    I have yet to get a response. I'll update when I do.
  • Mike Ballard
    Mike Ballard United States, Canyon Lake
    Jan 02, 2016
    Jan 02, 2016
    Help
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49

Signatures

  • 4 months ago
    Marjorie Bailey United States
    4 months ago
  • 11 months ago
    Chuck Keough United States
    11 months ago
  • 11 months ago
    Mike Ballard United States
    11 months ago
  • 2 years ago
    John Baldwin
    2 years ago
  • 2 years ago
    andrew sneddon
    2 years ago
  • 2 years ago
    BettyAnn Waters
    2 years ago
  • 3 years ago
    Charles Hughes United States
    3 years ago
  • 3 years ago
    Kim Warriner United States
    3 years ago
  • 3 years ago
    Kathy McQueary United States
    3 years ago
  • 3 years ago
    faye khatib United States
    3 years ago
  • 3 years ago
    Eileen Cleary United States
    3 years ago
  • 3 years ago
    Lori Flairty-Smith United States
    3 years ago
  • 3 years ago
    Kent Harris United States
    3 years ago
  • 3 years ago
    Kathy McQueary United States
    3 years ago
  • 3 years ago
    Lili Olszower United States
    3 years ago
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