the government has also failed to define "broadband internet" to guide telecommunications companies (telcos) and internet service providers (ISPs) that purportedly provide such services;
the government's so-called telecom regulator has no presence in social media and only very limited contact points to receive complaints;
that telcos and ISPs have not provided fast, reliable and true broadband internet connections;
the same telcos and ISPs have arbitrarily imposed high prices for slow, unreliable and below-par broadband internet connections, if compared to other countries in the region;
the same telcos and ISPs engage or impose in questionable practices such as data-capping, so-called "burstible speeds", long contract periods, pre-termination fees;
the same telcos and ISPs, as well as government, have failed to provide Filipino internet users sufficient venues for redress of grievances, and inferior customer and technical support; and
that the unfortunate situation should not go unchallenged and should be remedied for the benefit of all internet users -- individuals, families, businesses of all sizes, and government;
hold nationwide public consultations and hearings to address problems besetting broadband internet users
define "broadband internet" in all its forms;
impose a basic standard of service reliability of 90 percent and broadband internet speed as advertised on all telcos and ISPs;
provide the public a standard protocol and tool to check compliance by telcos and ISPs;
enforce proper billing and end unfair and anti-consumer practices, especially the so-called data-capping, "burstible speeds", long contract periods and pre-termination fees;
open and maintain social media contact points (including Twitter and Facebook) where the public could file complaints and seek redress of grievances;
check the current infrastructure and development plans of telcos and ISPs; and
review the Public Telecommunications Law and the NTC law.
Jeam Bryan Tabaranza
No to broadband capping
there is no capping must be in the internet for Philippines. capping of internet its just showing that Philippines is still far behind in technology or a greedy business monopoly.
A Faster Internet Speed will lead to a more business transaction improving our economy
Jeam Bryan Tabaranza2 weeks ago Comments: No to broadband capping
Ramon Arriola4 weeks ago Comments: -
Rigil Ilagan3 months ago Comments: -
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