The members at nano-reef.com and clients of nanocustoms.com have been neglected and violated our rights to have safe and reliable product from JBJ lighting. We have spent countless hours and resources to create our passionate hobby come to life, just to see it shatter by unreliable product from JBJ lighting. Moreover, way JBJ lighting responded has many of us feel like we have been neglected. So we are signing this petition to show we will in-fact, never buy another product manufactured and sold by JBJ lighting again.
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Michael DeGrenier, United States8 years ago State: IL
Comments: I wanted to inform you that there is a serious problem with the Artica chiller series. They are having a problem with the controller and not notifing any of the resellers or consumers. They are taking the wait and see approach. I purchased a DBI-050 and the controller failed dropping my nano tank to 53.6'F. 90% of my tank died.
steve natvig, United States8 years ago
Mark Royston, United States8 years ago State: CA
Comments: Horrible products and even worse customer service. I'm scrapping my $200+ JBJ light fixture and starting over again because I don't have the time to deal with their unresponsive customer service department!
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