Signatures 915 total
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Name: David Thorington on May 27, 2009Comments: very expensive for what we get and no support after 5pm and week-ends.Flag
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Name: Lee Coleman on May 27, 2009Comments: Scot nets broadband service is little better than dial up at times with frequent down time, little or no support and rude and insensitive staff. All this and vastly over priced. I have tried in vain to transfer a western isles based business web site to the web space I pay for and at best, the help I got from Scotnet was vague and unhelpful, however having a tight monopoly on the BB service in the isle we are stuck with it with no where to go.Flag
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Name: Adele M Coleman on May 27, 2009Comments: Rude, inefficient, barely effective and only available 9 to 5 Monday to Friday. And internet access is not much better! Paying twice as much for a grossly under speeded service.Flag
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Name: Ann Branagan on May 27, 2009Comments: very inefficient service I have 4 children at school & a lot of their homework is internet based so the service is used a lot in our household it is extremely & frustratingly crap, we are penalised once again for living in a remote community being served with yet another second class serviceFlag
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Name: Dr Harry WG Hamilton-Smythe on May 27, 2009Comments: The Western Isles need a fast, efficient and reliable broadband service. Connected Communities do not offer anything remotely close to this. For our islands to flourish commercially and to attract Global business we need a fast and reliable internet network.Flag
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Name: J N L Thomas on May 27, 2009Comments: The current broadband is not only slow but is expensive compared with mainland facilitiesFlag
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Name: Norman Dunn on May 27, 2009Comments: I have experience of Broadband in the Hebrides and the remote rural part of Northumberland. I have to say in Northumberland there are more options in suppliers using mainly BT exchanges, the broadband is much faster and cheaper. The current request being made are modest and will only mean catching up and certainly not overtaking other parts of the UK. It would be nice to have a choiceFlag
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Name: Alasdair Macleod on May 27, 2009Comments: Broadband is acceptable Except that it often stops working when it rains It rains a lot in the hebrides That makes it a problemFlag
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Name: Donald MacLellan on May 27, 2009Comments: WHY SHOULD WE BE DIS-ADVANTAGED JUST BECAUSE WE LIVE ON OFFSHORE ISLANDS, WE SHOULD GET THE SAME LEVEL OF BROADBAND SERVICE AS ENJOYED BY OTHER PEOPLE.Flag
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Name: Uist Fish Marketing Ltd on May 27, 2009Comments: As a local business with a half million pound turnover hoping to go into e-sales it is absolutely essential to us that we have broadband. WE HAVE NO PROVIDERS ATALL. HELP!!!!!!!!!!!Flag
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Name: Michael Macinnes on May 28, 2009Comments: I cannot access broadband at north end of the Isle of Barra.Flag
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Name: CharlesFraser on May 28, 2009Comments: The system we have at the moment has cost a lot of money and would have been better invested in the BT system, how public money can be wasted on Connected Communities is outragous. A full investgation in how the money was spent should be mad public. Invest in the Western Isles not just Lewis, and get us into the the digital age.Flag
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Name: Anonymous on May 28, 2009Comments: BT promised our phone code area broadband in 2001, still waiting. Fed up being offered cheap broadband deals by SKY, Tiscali and even BT.Flag
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Name: Mariann Evans on May 28, 2009Comments: Sitting highers now unable to have fast net access to help studies.Flag
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Name: Ann Evans on May 28, 2009Comments: Takes ages for pages to load whilst trying to shop online, speed snail speed compared to broadband available (Radiowave) in local school.Flag
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Name: Joe Macleod on May 28, 2009Comments: my business is disadvantaged as it is in the part of our island which does not have the exchange upgraded for broadband so i can not offer the same services as competitors.Flag
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Name: Donald Hope on May 28, 2009Comments: Broadband speeds of a maximum of half a megabite is inadequite.Flag
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Name: Simon Musgrove on May 29, 2009Comments: The current service is expensive,bandwidth and usage capped, and not supported outside office hours. Therefore when it fails it can take days for repairs to be effective,and no dialup backup service isprovided. Full ADSL coverage via cable/fibre optic is the only future proof and economically reliable solution.Flag
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Name: Michael MacNeil on May 29, 2009Comments: We do not have access to a proper broadband system at the North end of Barra. A lot of "our" taxpayers money has been wasted on an unreliable wireless system which would not provied broadband access to all. A political wrangle continous to prevent equality and a proper broadband access.Flag
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Name: Alasdair Macdonald on May 29, 2009Comments: Hi, I have been quoted £32.74 for broadband with TalkTalk even though BT say thay cannot supply a broadband service in the Barvas area, More remote areas on the west side of lewis have a number of options yet Barvas is always overlooked. Concom offer a poor service which is also more expensive than adsl, The local council, MP and MSP are well aware of the situation in Barvas yet are either unwilling or unable to help, this situation is simply unacceptable.Flag
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Name: Alasdair Macdonald on May 29, 2009Comments: Hi, I have been quoted £32.74 for broadband with TalkTalk even though BT say thay cannot supply a broadband service in the Barvas area, More remote areas on the west side of lewis have a number of options yet Barvas is always overlooked. Concom offer a poor service which is also more expensive than adsl, The local council, MP and MSP are well aware of the situation in Barvas yet are either unwilling or unable to help, this situation is simply unacceptable.Flag
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Name: John N Macleod on May 29, 2009Comments: In our village Barvas, on the Isle of Lewis, the cable for broadband goes past our front garden, 4miles down to the next village of Shader they get Broadband yet we DO NOT!!Flag
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Name: Angus Macleod on May 29, 2009Comments: A very poor value service from Hebrides.net. A joke when compared to similar products.Flag
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Name: Simon Rivett on May 29, 2009Comments: I am with connected communities which is very expense for a slow and unreliable service.Flag
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Name: Andrew Ross on May 29, 2009Comments: Connected Communities is faster (normally) and cheaper than ISDN, which used to be the only non-dial-up option before ConCom came along. HOWEVER compared to what is available on the mainland, it is slow and expensive, and some subscribers experience very poor reliability. Loch Portain transmitter was recently out for three and a half days, cutting off a number of subscribers, yet we have been told there will be no adjustment to our bill. It must be time to call it a day on this and get into serious discussions with BT about upgrading the remaining island exchanges.Flag
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Name: Christine Galbraith on May 29, 2009Comments: i cannot get broadband due to the poor service from connected communities and not having clear sight of their mast.however if bt were allowed to upgrade the exchange i would get an excellant service.Flag
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Name: Paul Mcguire on May 29, 2009Comments: upgrade the exchanges and stop playing with your ConCom!!Flag
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Name: Peter Colledge on May 29, 2009Comments: I do not live in the Northbay area but many of my friends do and not one of them have a good word to say about ConCom. Even our former MP condemned it. Go with BT upgrade.Flag
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Name: Ed Lowe & Abi Treffry on May 30, 2009Comments: I am a ConCom customer in Eoligarry, Barra. The service is extortionately expensive, unreliable and providing a 9-5 only customer service is a disgrace. On the regular occasions when the system fails engineers and parts have to come form the mainland taking days to get back on line. If the service does not go down completely during storms and adverse weather it most certainly performs less well. Concom is a monopoly quango that benefits someone – but certainly not customers or the Western Isles economy. The Western Isles should be have access to a cutting edge internet service to encourage local business development & growth and to attract new businesses from the mainland; instead we are left with system that is actually creating further economic disadvantage relative to the mainland. The idea of providing an internet service that is adversely affected by weather, tide and local topography on the Western Isles would make for good comedy. Unfortunately, in 2009 wth the world becoming more internet dependent, the conequences for locals, businesses and tax payers of this system are tragic.Flag
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