Signatures 517 total
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1
Name: Andrew Rust on Dec 7, 2002Country: UKComments: Au charged me $40 postage on a tee-shirt when the advertising said it would be free, then they double charged me for my exclusive DVD set – which I cancelled when I realised it was not as exclusive as they had led me to believe. So far I have yet to see a single penny refunded. In 5 years of online purchasing I have never encountered a shoddier 3rd rate bunch of crooks. Don’t let the slick website fool you – they are travelling side-show hucksters and you would be a fool to trust them.Flag
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2
Name: Andrew Davis on Dec 8, 2002Country: USComments: I can't believe their total lack of respect for the customers, and the fact that it has been over 5 months, and they have yet to deliver the total product, let alone refund customers that have been double/triple charged or canceled orders.Flag
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3
Name: Lucas Thompson on Dec 8, 2002Country: USComments: The absence of communication from AU was their greatest defeat. Oh, and the unrefunded double charges. Oh, and the fact that we still don't have the bonus items. Oh, and the fact that we were lied to on more than one occasion.Flag
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4
Name: Trisha Gross on Dec 8, 2002Country: USComments: This was the first time I ordered online and it will be the last. We were were lied to countless times. I was double charged and have yet to receive a refund and we still don't have our bonus items. I'm seriously wondering if we will ever receive them.Flag
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5
Name: Josh Van Houdt on Dec 8, 2002Country: USComments: I am still waiting for my refund of $115.00.Flag
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6
Name: Deborah Parker on Dec 8, 2002Country: CAComments: This is the worst online shopping experience I've ever had. I pre-ordered my disks in February, and didn't recieve them until December 6th. I managed to avoid getting double-charged like so many others, but was appalled by the lack of customer service and the repeated failure to carry through on promises.Flag
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7
Name: Amy King on Dec 8, 2002Country: USComments: Cancelled with AU 10/10/02, am STILL owed $100.00 as of 12/7/02 - despite several promises, in writing, by Ross Rojek that I would be refunded 'next'. TOTAL SCAM ARTIST. I am only one out of hundreds, maybe thousands, that he's stolen from.Flag
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8
Name: Aaron Teitlebaum on Dec 8, 2002Country: USComments: Triple-charged, cancelled order, no refunds at all.Flag
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9
Name: Georgina Hanley on Dec 8, 2002Country: AUComments:Flag
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10
Name: Adam Leonard on Dec 8, 2002Country: AUComments: Cancelled order and have yet to receive a refund. Another Universe has failed to respond to my various queries regarding this. I have never dealt with a company as substandard and negligent as Another Universe.Flag
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11
Name: Jerry Ray on Dec 8, 2002Country: USComments: Everything stated in this petition matches my knowledge and experience in the AU/MSCL situation. I was overcharged $115 by AU, and they were unresponsive to my requests for a refund for months. I finally petitioned my bank for a refund, and reported AU to various agencies that deal with this type of fraud.Flag
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12
Name: Howard Price on Dec 8, 2002Country: USComments: Noted, signed, and added to the links page at www.anotheruniversesucks.org.Flag
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13
Name: Rob Sweet on Dec 8, 2002Country: USComments: I was one of the lucky ones. I only had to wait for *many* months past when I thought I'd get the DVD's. No double- or triple-charges here but I did sit through the whole agonizing process and have my money tied up (we paid *in advance*, remember) for almost a year. Think AU's volunteering to give us any interest on that loan Think again.Flag
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14
Name: K Unice on Dec 8, 2002Country: USComments: Never refunded my money. Did not deliver product promised.Flag
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15
Name: Michelle Meltzer on Dec 8, 2002Country: USComments: I was not overcharged because I paid by check. But other experiences with AU have been ridiculous, such as the time factor.Flag
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16
Name: Kevin Conn on Dec 8, 2002Country: USComments: Still have not received a refund for my cancelled order despite 3 separate contacts w/ anotheruniverse.comFlag
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17
Name: Deborah Gibson on Dec 8, 2002Country: UKComments: Another Universe have no right doing business. How they treat their customers is appalling.Flag
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18
Name: Lance Vera on Dec 8, 2002Country: USComments: Please do not do business with AU or Mr.RojekFlag
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19
Name: Thomas Pfarr on Dec 8, 2002Country: USComments: Just a case of outright fraud.Flag
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20
Name: Leah Zablinis on Dec 8, 2002Country: USComments: I agree 100% with the petition. It is now December 8, 2002, and I still do not have my DVD set in my hands. Luckily, I was not double/triple charged like some people. But I still paid a considerable amount. What AU has done to its customer is a crime. They don't deserve to be in business...and, considering the number of angry people there are, I'm sure they won't be in business for much longer.Flag
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21
Name: Kris Lehman-Brown on Dec 8, 2002Country: USComments:Flag
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22
Name: Russell Hughes on Dec 8, 2002Country:Comments:Flag
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23
Name: Courtney Anderson on Dec 8, 2002Country:Comments:Flag
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24
Name: Scott Shipley on Dec 8, 2002Country: USComments: I have called and emailed AU numerous times since late July 2002 and still have not received a refund for a $115 overcharge!Flag
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25
Name: Alan Bigos on Dec 8, 2002Country: USComments:Flag
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26
Name: Sarah Silverstein on Dec 8, 2002Country: USComments:Flag
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27
Name: Holly Marie on Dec 8, 2002Country: CAComments: Simply Put - Incompetence reigns at Another Universe.Flag
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28
Name: Tom Gilbert on Dec 9, 2002Country: USComments: 2 overcharges, 1 refunded. Less than desirable product (especially for cost). Would never deal with AU again.Flag
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29
Name: Hannah Grant on Dec 9, 2002Country: UKComments: Double charged refunded and by my credit card. Still waiting for a refund for a original money paid after cancelling in October.Flag
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30
Name: Laura Blunsdon on Dec 9, 2002Country: UKComments:Flag
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31
Name: Eloise Armstrong on Dec 9, 2002Country: UKComments:Flag
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32
Name: Anonymous on Dec 9, 2002Country: KRComments:Flag
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33
Name: Jason Rosenfeld on Dec 9, 2002Country: USComments: Sadly, all true.Flag
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34
Name: Jennifer Bartolucci on Dec 9, 2002Country: USComments:Flag
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35
Name: JUSTIN WOODWELL on Dec 9, 2002Country: USComments:Flag
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36
Name: Chelene Meachem on Dec 9, 2002Country: CAComments:Flag
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37
Name: John DiGiuseppe on Dec 9, 2002Country: USComments:Flag
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38
Name: Stuart Mackenzie on Dec 9, 2002Country: UKComments: i agree with the petition as stated , and have ( thankfully) just received my dvd set. the bonus materials promised are still outstanding. though not a problem for me ( i own a projector which copes with ntsc format) i wonder how many overseas ( non us) customers will be finding that they can only watch in black and white because their tv receiver can only handle PAL signals)Flag
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39
Name: Devin Hatch on Dec 9, 2002Country: USComments: Absolutely THE worst on-line purchasing experience I have ever had. I would NEVER buy from AnotherUniverse again and strongly recommend steering clear of them.Flag
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40
Name: Cynthia McCully on Dec 9, 2002Country: USComments:Flag
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41
Name: Melanie Fortney on Dec 9, 2002Country: USComments: After realizing I'd never get a refund, I uncancelled my order and I finally managed to get them to confirm it would be sent but I've yet to see anything and I'm not getting my hopes up for anything.Flag
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42
Name: Ann Brown on Dec 9, 2002Country: USComments: I also ordered on Feb. 13 2002 and did not hear from them at all. I have left emails and voicemails many times. This is not the way to run a business, over the net or not.Flag
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43
Name: Leslie Brown on Dec 9, 2002Country: USComments:Flag
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44
Name: Jay Jordan on Dec 9, 2002Country: USComments: I have been doubled charged and have called three times wiith out any credit back to my account, also have not received any bonus disc or lunch box.Flag
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45
Name: Gina Costanza on Dec 9, 2002Country: USComments: I cancelled my order in September. It is now December 9th and I have not received my refund.Flag
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46
Name: Judy Mankita on Dec 10, 2002Country: USComments: I was emailed by Thomas in early November that my set would ship by November 15. I still have yet to recieve any information from AU and I am very frustrated with how long and how hard it has been to get in touch with AU. I just want my DVD set. I don't have a tracking number and since they are not picking up the phone, cannot communicate by that medium.Flag
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47
Name: Jacqueline Link on Dec 10, 2002Country: USComments:Flag
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48
Name: Kenn Quist on Dec 10, 2002Country: USComments: Poor practices all the way around.Flag
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49
Name: Nicola Bruch on Dec 10, 2002Country: UKComments: Everything in this letter is true and I hope it provides sufficient warning to people to convince them not to do business with AU or Ross Rojek.Flag
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50
Name: Jim Pattison on Dec 10, 2002Country: CAComments: I was fortunately not double-billed, and eventually received the DVDs I ordered - several months late. I'm still waiting for the promised bonus items, but have little hope of seeing them.Flag