I bought my Vivotab Smart back in June 2013, so it isn't even 2 months old. I've always had it in a case with a screen protector. I was using it earlier today and everything was just fine. I put it down on a table and left the room. I came back about 10 minutes later and the screen was cracked by itself. probably a design issue, but no one will believe us untill we prove them that they are the wrong side!