First bus group is one the of the largest bus groups in the UK. however we find that along with bus driver attitude unclean buses and the bus service being unreliable we find that the service needs a shake up. for example buses not turning up is not on transport ministers want us to use public transport however how can we when it is unreliable? These are things that first and every one should look at. pricing Attitude of some bus drivers Listen to their passengers reliability.