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Signatures 603 total

Page: « ‹ 1, 2, 3, 4, 5, 6, 7, ... 13 › »

  1. 151
    Name: Chris Blechschmidt on Nov 24, 2003
    State: TN
    Country: US
    Comments: I was overbilled $1000 and they are treating me as if it's my fault. Also they say I renewed my contract for 2 years when I never agreed to it. Finally, incoming callers cannot hear me and have to call back 3-4 times before they can get through and AT&T has no answer for this problem.
    Flag
  2. 152
    Name: Alda Hilsinger on Nov 24, 2003
    State: FL
    Country:
    Comments:
    Flag
  3. 153
    Name: Andre Borrelly on Nov 25, 2003
    State: UT
    Country: US
    Comments:
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  4. 154
    Name: Jason Smith on Nov 25, 2003
    State: TX
    Country: US
    Comments: I have been an att+t wireless customer for 6 momths and I have been lied to and frustrated the entire time. Their customer service takes over an hour to even pick up the phone and stop that sappy music. I was told that the extra minutes would roll over to the next month they dont. I was prommised that my range would be expanded within 2 weeks of my service being activated its been 6 months and no change. I was told my flat fee for my bill would be 49.99 but in reality it is 62.00. I can't access my online account because of som technical glitch in their system. What the hel am I supposed to do I have 6 more months on my program and I really want what I am paying for.
    Flag
  5. 155
    Name: Tina Proctor on Dec 1, 2003
    State: CA
    Country: US
    Comments:
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  6. 156
    Name: Larry Ting on Dec 1, 2003
    State: CA
    Country:
    Comments: rude customer service, neglecting to inform customers of contract termination with attempts of re-signing customers on new contracts to waive unfairly charged fees
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  7. 157
    Name: Ric Kimbell on Dec 4, 2003
    State: CA
    Country: US
    Comments: AT&T wireless has shown an exceptional and blatent discregard for its customers.
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  8. 158
    Name: Joseph Watters on Dec 7, 2003
    State: CA
    Country: US
    Comments: ATT credited one of my phones for three months and disconnected the other for three months behind! This has hurt my business.
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  9. 159
    Name: Jim Crosby on Dec 11, 2003
    State: CA
    Country: US
    Comments: Since early 2003 my AT&T wireless service has become unusable. The GPRS access for which I pay a premium is frequently down with either no explaination or complete denial by AT&T. Their approach to tech support is to blame me or my phone, insist I reboot my phone even though I'd done that multiple time prior to calling, and then inform me they can not provide support unless I call from a land line! Considering the high frequency of unavailability of their service, I believe them to be in breach of contract.
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  10. 160
    Name: Megan Stokes on Dec 12, 2003
    State: CA
    Country: US
    Comments: I have been lied to about my phone and my plan. I have been slammed with contract renewals for just changing my phone number and was NOT informed of them. I have spent over 20 hours on the phone with ATT trying to fix my contract. They have renewed it for 2 years without my consent.
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  11. 161
    Name: Corey Griggs on Dec 12, 2003
    State: AL
    Country: US
    Comments: AT&T has continously let me down since I have had their service. I switched to the new GSM service and it is the worst thing since a basketball racket!
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  12. 162
    Name: Sesco Saegusa on Dec 12, 2003
    State: TX
    Country: US
    Comments: Lied to, Mislead, Abused, Hung up on, Mislead again and again. C/S does not know what they are doing.
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  13. 163
    Name: James Crutcher on Dec 13, 2003
    State: NC
    Country: US
    Comments: I want AT&T Wireless to be prevented from engaging in deceptive advertising practices.
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  14. 164
    Name: Shervin Italian on Dec 14, 2003
    State: NY
    Country: US
    Comments: att wireless is making me pay for a $2800 bill that i did not make. i reported my cell stolen, and a month later, some person started making international calls with my number. and when i try to explain my problem to the reps, they don't even listen.
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  15. 165
    Name: Jeffrey Cowling on Dec 14, 2003
    State: CA
    Country: US
    Comments: I sent a strong letter to AT&T Wireless on Nov. 17, 2003 and cc'd the California PUC and the Dept. of Consumer affairs. I have not received a response, but have received another overbilling for Novemeber/early December. I am going to cancel my service with three phones today and fight the early contract cancellation fees based on poor service.
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  16. 166
    Name: Robert McDaniel on Dec 15, 2003
    State: ME
    Country: US
    Comments: I requested new phones and next gen service (Current customer). ATT Wirless asked in email if we are sure we wanted to migrate to new service. I have not been able to contact ATT on the phone in 7 days to say "yes" I want to migrate. I am put on hold for 2 plus hours and I give up.
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  17. 167
    Name: Kathrine Kelly on Dec 17, 2003
    State: FL
    Country: US
    Comments: I switched to the GSM network and the sales rep that switched my plan did not switch it completely he forgot the additional 200 min therefore I was over billed 3 months I contacted costumer service they said they would credit and did not. this Happened every month for three months until finally I got to a sales resolution and they issued credit for the past three months but would not credit the current bill due to FCC regulations I work with FCC regulations all day I know them and she said that she was only liable to credit three months not the current bill... I tell them they need to cancel my service if they are going to send out a bill that they know is wrong. they cancel and then send me a bill with a cancellations fee I NEVER signed any contract nor did anyone disclose any info to me about a 1 year contract. I had 2 phones and they say the fee is $175 but yet on my bill it says 175$ per phone but the charge is $352 each phone at the end of the invoice totalling $704.89 that is absolutly ridiculous these people are crazy to think they can get away with charging a early cancelation fee when there was no disclosure that is very deceptive and I will not stand for it and even if it costs more money to take them to court I will do so because it is the princple that you will not take advantage of me and my MONEY I WORK HARD FOR
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  18. 168
    Name: Justin Foster on Dec 17, 2003
    State: FL
    Country: US
    Comments: I switched to the GSM network and the sales rep that switched my plan did not switch it completely he forgot the additional 200 min therefore I was over billed 3 months I contacted costumer service they said they would credit and did not. this Happened every month for three months until finally I got to a sales resolution and they issued credit for the past three months but would not credit the current bill due to FCC regulations I work with FCC regulations all day I know them and she said that she was only liable to credit three months not the current bill... I tell them they need to cancel my service if they are going to send out a bill that they know is wrong. they cancel and then send me a bill with a cancellations fee I NEVER signed any contract nor did anyone disclose any info to me about a 1 year contract. I had 2 phones and they say the fee is $175 but yet on my bill it says 175$ per phone but the charge is $352 each phone at the end of the invoice totalling $704.89 that is absolutly ridiculous these people are crazy to think they can get away with charging a early cancelation fee when there was no disclosure that is very deceptive and I will not stand for it and even if it costs more money to take them to court I will do so because it is the princple that you will not take advantage of me and my MONEY I WORK HARD FOR
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  19. 169
    Name: Dena Lowry-Lopez on Dec 17, 2003
    State: CA
    Country: US
    Comments: I had att for over 2 years and the service sucked. I called several times to complain and they wouldnt let me out of my contract. I had to get another cell phone to use and I was paying 2 companies at the same time because of the service at&t provides.
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  20. 170
    Name: David Henrickson on Dec 17, 2003
    State: FL
    Country: US
    Comments: Another case of simple billing fraud. Used to be a Federal offense. Maybe this petition will bring back the hanging judge.
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  21. 171
    Name: Debbi Lowry on Dec 17, 2003
    State: CA
    Country: US
    Comments: the service did not work most of the time. Icalled numerous times and filed a complaint w/ BBB
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  22. 172
    Name: John Frechette on Dec 17, 2003
    State: MA
    Country: US
    Comments: ATT Wireless has no right to have the public trust. They have lied and cheated millions of their money.
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  23. 173
    Name: Phillip Blum on Dec 18, 2003
    State: CA
    Country: US
    Comments: I had a very bad experience with ATT that ended up costing me over $600 in long distance and roaming charges that I shouldn't have had to pay. I (foolishly) requested ATT to make changes to my service over the phone and had no written explanation of them. I was under the impression that my revised plan included nationwide roaming an long distance. I found out too late that ATT didn't agree. i had to pay over $600 in fees and a cancellation charge URGGHHH!!@#$%!!
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  24. 174
    Name: Jamie Skojec on Dec 18, 2003
    State: VA
    Country: US
    Comments: Yes, I want to join this petition against AT&T Wireless. I have been abused, and it has not stopped. I am still feeling the reprecutions of it.
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  25. 175
    Name: Thomas Odell on Dec 18, 2003
    State: CA
    Country: US
    Comments: AT&T Wireless is criminally corrupt. They should be investigated by the FCC and then the Justice Department should shut them down under RICO statutes for racketeering. They are the worst company I've ever done business with.
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  26. 176
    Name: Douglas Goodman on Dec 19, 2003
    State: CA
    Country: US
    Comments: After the switch from cellular one to ATT they overcharged me $40 mo and when I canceled they came up with more charges. When I called them the script sounded like the movie "Anger Management" These people are evil!!!
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  27. 177
    Name: Johnathan Wallace on Dec 21, 2003
    State: OR
    Country: US
    Comments: i will not stand for att wireless terreble customer service standards, and the disorganized way they run their bussiness. i belive that they are deceitefull and dishonest and pledge to make it publicly known
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  28. 178
    Name: Kwun Lee on Dec 21, 2003
    State: NY
    Country: US
    Comments: sign me up! att wireless reps are all liars. even the phone recording lies. each time i call the porting group and the recording tells me that the approximate wait is 10 minutes, the next thing i know, i'm waiting for 2 hours to talk to one of those idiots. i hate att wireless.
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  29. 179
    Name: Charles Adams on Dec 22, 2003
    State: NH
    Country: US
    Comments: I belive att wireless is charging me with fraudlent fees and taxes related to the termination of an account after my service contract had expired
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  30. 180
    Name: Thomas Lynn on Dec 23, 2003
    State: RI
    Country: US
    Comments:
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  31. 181
    Name: Alan Krekel on Dec 23, 2003
    State: WA
    Country: US
    Comments: We had no service with ATT Wireless-recommended GSM service at home and are being charged $350 for ending service 14 days early.
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  32. 182
    Name: AT&T Rep on Dec 29, 2003
    State: WA
    Country: US
    Comments: You people have no clue, read what you sign and know what you are agreeing too and pay your bill dumbasses
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  33. 183
    Name: Shelley Castetter on Dec 29, 2003
    State: PA
    Country: US
    Comments: AT&T's practices are unbelievably brutal. I think they have specially trained staff to attack!
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  34. 184
    Name: Jennifer Piazza on Dec 29, 2003
    State: NY
    Country: US
    Comments:
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  35. 185
    Name: Aaron Hayes-Roth on Dec 29, 2003
    State: CA
    Country:
    Comments: We had a misunderstandnig about a change of service, they blamed me for the misunderstanding (even though it was logically their horrible customer service), and refused to negotiate with me on erroneous roaming charges of $600.
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  36. 186
    Name: Cathy Johnston on Dec 29, 2003
    State: OH
    Country: US
    Comments: I was way overcharged by AT&T Wireless after a rerpresentative told me that a mobile to mobile call was any call where both party's phone said AT&T on the display. It turned out that the coverage was actually very limited.
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  37. 187
    Name: Larry Loesch on Jan 3, 2004
    State: CO
    Country: US
    Comments: I can't believe ATTWS is still even in business with the awful service/support they had for the past few months.
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  38. 188
    Name: Jason Garcia on Jan 7, 2004
    State: CA
    Country: US
    Comments:
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  39. 189
    Name: Ross Kaplan on Jan 8, 2004
    State: MA
    Country: US
    Comments: Attws should be forced into creating new customer service policies.
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  40. 190
    Name: Charlene Travers on Jan 8, 2004
    State: AK
    Country:
    Comments: Amen!
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  41. 191
    Name: Jessica Conroy on Jan 9, 2004
    State: CA
    Country: US
    Comments:
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  42. 192
    Name: Kevin Lane on Jan 10, 2004
    State: WA
    Country: US
    Comments: Too long to list here. However, I have properly documented every issue with ATTWS, and suffice it to say, they have never made a mistake in my favor.
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  43. 193
    Name: Edward Wang on Jan 10, 2004
    State: CA
    Country: US
    Comments: Att steals, lies, and screws everything up. My account was charged for a full billing cycle, when I cancelled before the end of a billing period. However, AT&T claims that i cancelled 3 days after my next billing cycle begans. When I checked again when the cancellation forms were sent, the answer was 2 weeks before the end cycle. But what happened, greedy AT&T says the cancellation was not processed until after the next billing cycle and we were screwed into paying the month where supposedley, we had 3 dates to use. Hell, they billed us for the whole month rather than prorate. What was incredibly ridiculous, is that we cancelled early and they processed it 3 days later. Saying it was not their responsibilty. As to the expediency as how they process their forms.
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  44. 194
    Name: Stephen Fitts on Jan 11, 2004
    State: AL
    Country: US
    Comments: Possibly the worst customer service experience I have ever had. Endless waits, bad attitudes, empty promises, you name it. I am motivated to change this company's customer-intolerant policies.
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  45. 195
    Name: Margaret Mathieson on Jan 15, 2004
    State: CA
    Country: US
    Comments:
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  46. 196
    Name: Daniel Smith on Jan 16, 2004
    State: VA
    Country: US
    Comments: ATT Wireless is trying to bill me for 20 days of service that was not provided after I ported my number to Verizon. This is essentially extortion of $39.99, by threatening to damage my credit rating if I do not pay.
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  47. 197
    Name: Scott Abbott on Jan 16, 2004
    State: PA
    Country: US
    Comments: AT&T Wireless misleads the public into signing a legally binding contract only to provide them with substandard service on a highly overloaded and unreliable network.
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  48. 198
    Name: Clarissa Jessup on Jan 18, 2004
    State: FL
    Country: US
    Comments: This past year AT&T has wrongfully charged me over 2000 dollars in roaming fees, for calls made within my coverage map. I upgraded a plan that was discontinued by AT&T to a plan that representatives told me was similar in the respects I wanted. Most of all my coverage area was included in the statewide plan but not the new plan they wanted to place me under. I told them I didn't want to resign if I was going to be charged roaming in my new Residence. AT&T cut a deal and promised I would not be charged roaming. Now they have reported my mother and I to a third party collection agency for the 2100 dollars and hope to permanently damage our credit. I am trying to find a class action lawsuit for similar roaming problems. AT&T has great disatisfied me.
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  49. 199
    Name: Dean Condos on Jan 20, 2004
    State: WA
    Country: US
    Comments: AT&T reduced service to my area. cannot complete calls, alomost all connected calls are dropped. was an AT&T subscriber for over 3 years, now the service is not acceptable. AT&T asks for a cancellation fee and did not offer any reduced billing or credits.
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  50. 200
    Name: Amy Cherry on Jan 20, 2004
    State: FL
    Country: US
    Comments: Cancelled service b/c everywhere I went seemed to be a "wireless roaming" area. Called NUMEROUS time to rectify problem. It never got better.
    Flag

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