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Signatures 603 total

Page: « ‹ 1, 2, 3, 4, 5, 6, ... 13 › »

  1. 101
    Name: Michael Nagel on Oct 12, 2003
    State: OH
    Country: US
    Comments:
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  2. 102
    Name: Jennifer Ciarmoli on Oct 12, 2003
    State: OH
    Country: US
    Comments: Everytime I have to call customer serivice for problem resolution their offers of help are no help at all!
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  3. 103
    Name: Kleen Hoprich on Oct 13, 2003
    State:
    Country:
    Comments:
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  4. 104
    Name: Gary Anderson on Oct 13, 2003
    State: MN
    Country: US
    Comments: They discontinued my PocketNet Service without any notice.
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  5. 105
    Name: Rudy Balli on Oct 14, 2003
    State: CA
    Country: US
    Comments: ATT SUCKS!!! They lured me into a 2 year contract with the promise that I would get a free phone upgrade after 1 year. Now it's been 15 months I've been with them and every time I ask for my upgrade I get a flat-out "NO". When I said that I was misled and wanted out of the remaining 8 months the "supervisor" informed me of a $172 early cancellation fee. I had a similar problem with ATT Broadband. I will NEVER, EVER do business with ATT again.
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  6. 106
    Name: Shalene Portman on Oct 17, 2003
    State: TX
    Country: US
    Comments: I have the GSM service. I have been thru 4 phones in 12 months, thinking that it was the phone. It's not, and they won't let me out of my contract... not fair considering that they have not provided this great service they promised.
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  7. 107
    Name: Lewis Lebitsky on Oct 18, 2003
    State: IL
    Country: US
    Comments: We really need to stop A. T. & T Wireless
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  8. 108
    Name: Edward & Ann Hayduk on Oct 18, 2003
    State: NJ
    Country: US
    Comments: AT&T took advantage of seniors thru telemarketing with a wireless plan that simply does not work!
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  9. 109
    Name: Heidi Sturrock on Oct 18, 2003
    State: MA
    Country: US
    Comments: I lost my mobile phone while out at night. The next morning I realized my phone was missing and called it is stollen to AT&T right away, letting them know I lost last night before 1am (that's when I arrived home--we suspect my phone fell out of my purse in the cab ride home.) Three weeks later I get my bill with over $400 of calls that were made between the time I actually lost my phone and realized it was gone to call it in (a matter of hours). AT&T reps could only drone on about the policy of not being responsible for calls before the phone is called in missing. What is AT&T doing to protect its loyal customers from instances like this There should be a grace period--not everyone knows there phone went missing the second it happens!
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  10. 110
    Name: Harold Sharpe on Oct 18, 2003
    State: CA
    Country: US
    Comments: downgrades in service signal has changed to gsm and my phone doesnt work and the gsm phone doesnt work either. the new signal, is a downgrade
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  11. 111
    Name: CHERYL WHITNEY on Oct 18, 2003
    State: CA
    Country: US
    Comments:
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  12. 112
    Name: Bob Green on Oct 18, 2003
    State: OH
    Country: US
    Comments: My AT&T wireless plan that was supposed to only cost $29.95 (never any more than that the telephone rep assured me) ended up costing me an average of $50 to $80 per month. I was constantly calling, complaining, refusing to pay unwarranted charges, having my service cut off - man, I'm glad I am no longer in bondage to those schmucks! I had never had problems with my AT&T long distance service, but the creeps that ran the wireless division must have been hired from one of those old Las Vegas telephone boiler rooms. They were constantly padding my bill. I ended up owing them $104 on my final bill and refused to pay it. Of course, they have screwed up my credit but I don't care. They will never see another penny from me. It's sad to see such a great company as AT&T once was to be turned into a seedy swarm of two-bit hucksters. Anyway, that's my two cents. Oh, and never give a penny to AT&T Wireless.
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  13. 113
    Name: Rachel Ruddock on Oct 21, 2003
    State: RI
    Country: US
    Comments: They charged me twice and are now saying they can't reinburse the full amount and that to get the partial reimbursement it wiil take 4-6 weeks. They were able to take both payments (one a regular check the other an electronic check)in the same day.I have already e-mailed the BBB in Chicago and am waiting for their response.
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  14. 114
    Name: Christopher Beattie on Oct 21, 2003
    State: CA
    Country: US
    Comments: I live in Los Angeles and there are 1 square mile sections throughout the city where I get so little reception that AT&T's name doesn't even appear on my phone anymore. What is the point of having a cell phone for emergencies when I won't be able to make a connection during an emergency And AT&T advertises M-Life, the idea that your cell phone can be your only phone. But there is no way that can happen unless I live on the street because the signal is weak in my apartment, even on the balcony or the roof.
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  15. 115
    Name: William Harden on Oct 22, 2003
    State: MI
    Country: US
    Comments: View Minutes misled me
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  16. 116
    Name: Jason Lamote on Oct 23, 2003
    State: DC
    Country: US
    Comments: ATT has not documented promised claims to me. I guess they figure verbal contracts don't matter and so they will fail to write it. Verbal contracts are binding however, and besides it is just good customer service to follow through.
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  17. 117
    Name: John Berglowe on Oct 23, 2003
    State: FL
    Country: US
    Comments: While ultimatly resolved to my satisfaction (no thanks to AT&T Wireless) I was forced to expend time and money to acheive this objective. I was a victim of an intentional misrepresentation (Fraud)resulting in an unwanted service agreement.
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  18. 118
    Name: Lisa Eubanks on Oct 24, 2003
    State: TX
    Country: US
    Comments:
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  19. 119
    Name: Aaron Cardon on Oct 27, 2003
    State: CO
    Country: US
    Comments:
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  20. 120
    Name: Ilceu Lobo on Oct 28, 2003
    State: CA
    Country: US
    Comments: i'm having problems with my gsm 720 motorola phone since 04/03, and i all ready changed the phone three times and also i have been disconected about 85% from all my phone calls. I have more issues than this against at&t wireless for lying to me about this gsm services. i hope we can work together on this.
    Flag
  21. 121
    Name: Vitaliy Leokumovich on Oct 28, 2003
    State: NY
    Country: US
    Comments:
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  22. 122
    Name: Marjorie E Garman on Oct 28, 2003
    State: NJ
    Country: US
    Comments:
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  23. 123
    Name: Robin Kielian on Oct 28, 2003
    State: NE
    Country: US
    Comments:
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  24. 124
    Name: Patricia Kelly on Oct 29, 2003
    State: FL
    Country: US
    Comments: I've had this"service" 4 months. Every bill has been wrong, they are not crediting my payments and "customer service" is rude and threatening. They get you on the hook with contracts and screw you over. They need to be stopped. Class action lawsuit
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  25. 125
    Name: Evan Larson on Oct 31, 2003
    State: IL
    Country: US
    Comments: I want to see AT&T go down for charging such ridiculous rates and extraneous bills. I got charged for roaming calls on two PREVIOUS month's billings because I needed more minutes and I changed my rate plan because my current one was no longer offered. How am I supposed to predict that I will change my rate plan two months prior
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  26. 126
    Name: Beth Pfeiffer on Oct 31, 2003
    State: IL
    Country: US
    Comments:
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  27. 127
    Name: Christine Lowmaster on Nov 1, 2003
    State: IL
    Country: US
    Comments:
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  28. 128
    Name: Anthony Martin on Nov 1, 2003
    State: FL
    Country: US
    Comments:
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  29. 129
    Name: Lionel Sharp on Nov 2, 2003
    State: MA
    Country: US
    Comments: Poor coverage, customer service - just a poor company with the worst customer relations I've ever encountered.
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  30. 130
    Name: Kimberly King on Nov 5, 2003
    State: GA
    Country: US
    Comments: I was jipped out of $300. I purchased online with a series of instant web rebates my total was $79.98, I was billed and charged for $379.82. Consequently i had to have my leasing office pull my rent check. With $300 in funds missing from my account my check would not have cleared. The late fee is $75. I have called 7 times. There has been no solution.
    Flag
  31. 131
    Name: Rodney Polanco on Nov 6, 2003
    State: NY
    Country: US
    Comments: Horrific service in a major metropolitan area(NY). They claim the system is not fully upgraded, if that's the case why is it allowed on the market
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  32. 132
    Name: Ryan Sharp on Nov 10, 2003
    State: NH
    Country: US
    Comments: My name is Ryan Sharp and I work in human services with adolescents in crisis and have been unable to depend on my cellular service to remain in contact with my clients and office. I have repeatedly voiced my frustrations to AT&T Wireless regarding the number of dropped calls I have per month. As I am not over my minutes per month, I recieve no comensation for my loss of service. I currently average approximatly 45 minutes to one hour of dropped service per month.So, I went to AT&T Wireless warranty repair and recieved a phone with equally poor service. When I attempted to return the phone to my retailer for an exchange, I was told that as I have not had my phone for a minimum of six months, I would have to pay full retail price for a phone (a near 200% markup- $149.00 for a phone listed in the store as $49.99). Finally attempted to resolve my issue with a Dispute Resolutions Operator at AT&T Wireless, who encouraged me to use my SIM card in my fiancee's phone (impossible as she is using it) or switch back to TDMA which will be obsolete within a year to two years and which is a much larger and cumbersome phone (with equally poor service). I am completely frustrated with AT&T Wireless bait and switch policies in offering rebates on phones with poor service without offering their customers an ability to remedy by upgrading to a phone with better service or the ability to opt out of the contract due to the level of service provided. I fully support any effort made by individuals or groups to hold AT&T Wireless accountable for the service that they provide. Ryan D. Sharp
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  33. 133
    Name: Pramod Gulati on Nov 11, 2003
    State: CA
    Country: US
    Comments: Salesman said plan included nationwide roaming, just like sprintpcs, so I went with att despite sprint being a comprable alternative plan. Roaming charges have exceeded $200 for calling from fully digital att territory. Further, agents refuse to answer questions about current roaming charges saying "their systems are not setup to provide that". Website also evades this data.
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  34. 134
    Name: Mr AT&T Wireless on Nov 11, 2003
    State: AL
    Country: AF
    Comments: You are a dumb ass! Get over it and get a life. LOOSER!
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  35. 135
    Name: Munawar Lakhani on Nov 11, 2003
    State: CA
    Country: US
    Comments: I NEED HELP WITH UNFAIR BILLING ON MY WIRELESS PHONE. CUSTOMER CARE HAVE BEEN POLITE BUT NOT HELPFUL AT ALL. I DON'T KNOW WHAT TO DO AT THIS POINT. I'VE TRIED EVERYTHING AND STILL ACCUSED FOR SOMTHING I DIDN'T COMMIT. THEY DON'T UNDERSTAND THAT I SHALL PNLY PAY OVER MY DEAD BODY ! IF ANYONE CAN HELP ME PLEASE WRTITE at tunedpulse@hotmail.com
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  36. 136
    Name: Joseph Chavis on Nov 12, 2003
    State: NY
    Country: US
    Comments:
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  37. 137
    Name: Shawn L. Lahr on Nov 13, 2003
    State: CA
    Country: US
    Comments: terrible customer service and over charges; they screwed up the account signup so that a discount was invalidated without notifying me of the problem. THey charged me for phone calls made on the weekend, even though I have free weekend and nights in my plan.
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  38. 138
    Name: Shawn Ulibarri on Nov 14, 2003
    State: CA
    Country: US
    Comments:
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  39. 139
    Name: Harvey Wells on Nov 14, 2003
    State: TX
    Country: US
    Comments: Misleading and deceptive display on phone. Billed 'roam' charges when display read AT&T Wireless.
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  40. 140
    Name: K Ten on Nov 17, 2003
    State: WA
    Country: US
    Comments:
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  41. 141
    Name: David Robert on Nov 17, 2003
    State: MS
    Country: US
    Comments: Thank you! Its about time that they were stopped.
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  42. 142
    Name: Julie Hartman on Nov 17, 2003
    State: PA
    Country: US
    Comments: Service is fine, everything else is terrible and extremely frustrating including upgrading accounts and changing service plans.
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  43. 143
    Name: Kyla Olsen on Nov 18, 2003
    State: MN
    Country: US
    Comments: AT&T has made more mistakes in 2 weeks than any other company I have dealt with before. Now that I'm trying to cancel my 30 Risk Free trial, I am not able to get through to get the RMA# and US Postal Labels Return that is required. I was on the phone for over 2 hours and I still do not have what I requested.
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  44. 144
    Name: Michael Bolling on Nov 18, 2003
    State: MO
    Country: US
    Comments:
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  45. 145
    Name: Ronald Dean on Nov 19, 2003
    State:
    Country: US
    Comments: This company has repeatedly lied and cheated me. They claim I signed a two year agreement which I didn't and they constantly overbill. My service only works half the time. I recommend you post a message to others suggesting they file for 5,000 dollars in damages in small claims court. It costs about 72 dollars and will be well worth it to see At&t's legal bills gun up in the millions!
    Flag
  46. 146
    Name: David Wang on Nov 19, 2003
    State: CA
    Country: US
    Comments: I got my service before I started school. I was told that I will get service at my school. When move to Irvine, CA I did not get any service or signals.
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  47. 147
    Name: Bree Derrick on Nov 20, 2003
    State: RI
    Country: US
    Comments: I have recently terminated service with AT&T wireless not only because of their less-than-comprehensive, but also because of their AWFUL customer service!
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  48. 148
    Name: Michelle Perez on Nov 20, 2003
    State: CA
    Country: US
    Comments: I was aformer customer care rep laid off and now, even knowing the rope they are still screwing me over.
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  49. 149
    Name: Wade Williamson on Nov 21, 2003
    State: FL
    Country: US
    Comments:
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  50. 150
    Name: Karen Cline on Nov 24, 2003
    State: OH
    Country: US
    Comments: I put my problem on the message board. I hope we can get some satisfaction in resolving our issues. Glad I found this site.
    Flag

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