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Signatures 603 total

Page: « ‹ 1, 2, 3, 4, 5, ... 13 › »

  1. 51
    Name: Jennifer Alfieri on Sep 11, 2003
    State: NJ
    Country: US
    Comments: AT&T put a charge off on my credit as of 5/2003 when the account was paid in full on time as of 9/2000!!!!!!
    Flag
  2. 52
    Name: Robert Mondello on Sep 12, 2003
    State: MA
    Country: US
    Comments: Paying for a service that 1 I switched phones within a few days, all I seem to get in my home area are very poor connections (5) five miles from Boston. It works well on the Massachusetts Turnpike (I don't live there) I pay for service that I may or may not get,,depending on their needs not mine. They have not answered my planet feedback letter/
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  3. 53
    Name: David Michie on Sep 13, 2003
    State: WA
    Country: US
    Comments: Are they really interested in customer retention
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  4. 54
    Name: Edward Smith on Sep 14, 2003
    State: NJ
    Country: US
    Comments: att wireless sends defective REBUILT phones as replacements and charges you $24.95 for the priviledge.
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  5. 55
    Name: CLAUDIA QUINTERO on Sep 15, 2003
    State: FL
    Country: US
    Comments:
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  6. 56
    Name: Kristy Polynice on Sep 16, 2003
    State: OR
    Country: US
    Comments: 4 months of debate, filing with the BBB, and a threatened lawsuit finally got a somewhat half decent result
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  7. 57
    Name: Emily Murphy on Sep 18, 2003
    State: IL
    Country: US
    Comments:
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  8. 58
    Name: Tonya Caliph on Sep 18, 2003
    State: CA
    Country: US
    Comments: Online "view minutes" is a scam.
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  9. 59
    Name: Jason Willoughby on Sep 19, 2003
    State: CA
    Country: US
    Comments:
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  10. 60
    Name: Gerardo Castellanos on Sep 19, 2003
    State: FL
    Country: US
    Comments: It is totally beyond my comprehension how a company that offers such quality handsets, can be so absolutely bothed up when it comes to customer service. No one department seems to take any responsibility for a problem, usually one of At&Ts errors, and after wasting one hour on average, 10 minute waits, then only to be disconnected and then being handed off from on department to the other. Let's get compensation for their negligence, before they implode.
    Flag
  11. 61
    Name: Karen Kirk on Sep 20, 2003
    State: CA
    Country: US
    Comments: I have 3 AT&T Wireless accounts, which I am cancelling when they expire due to lies, deceit, poor customer service and billing errors. They do not appreciate their customers business and I am taking mine elsewhere.
    Flag
  12. 62
    Name: David Cohn on Sep 21, 2003
    State: CA
    Country: US
    Comments: I signed up with two phones under their $ 99.00 plan 10 months ago. Wife's phone is marginal.....mine never worked in the areas I was in and more importantly never worked at home. Service got worse as time went on. I canceled the contract for my phone only and now battling with rude people who insist on me paying the $ 175.00 cancelation fee. I have told them they are in breach of the contract as their service deteriated progressively. Who could I contact for help and resolution as I wont stand for this on my credit record. (They will just ignore me and send to a collection agency) David Cohn
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  13. 63
    Name: Catherine Bargh on Sep 21, 2003
    State: TX
    Country: US
    Comments: This company is so bad... you cannot get a number to their corporate office!
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  14. 64
    Name: Lissette Herrera on Sep 22, 2003
    State: CA
    Country: US
    Comments:
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  15. 65
    Name: Todd Stresak on Sep 23, 2003
    State: CA
    Country: US
    Comments:
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  16. 66
    Name: NANCY TURNER on Sep 24, 2003
    State: CA
    Country: US
    Comments: CUSTOMER SERVICE REPRESENTATIVES AS WELL AS THE SUPERVISORS FROM AT&T WIRELESS ARE EXTREMELY RUDE, UNREASONABLE AND INCONSIDERATE.
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  17. 67
    Name: Phillip Lee on Sep 25, 2003
    State: CA
    Country:
    Comments: After reading all the hype about AT&T GSM, I decided to make a switch after my old AT&T/Nokia phone needed to be replaced. My service price increased by $10/mo (to $90/mo) and service went from fair to horrible. In most areas, I cannot get any service. AT&T admits that they have "problems in LA" and recommended that I buy a new switchable phone from them. I have no intention of spending more money on crappy service!! I think they need to be sued for false advertising, non-delivery of services and false-billing. Meanwhile, I'm trying to find a way out of my contract. Thanks.
    Flag
  18. 68
    Name: Jeanette Hanley on Sep 25, 2003
    State: CA
    Country: US
    Comments: I was charged $450 for calls that should have been covered by my plan. They offered to give me a $20 credit, which was ridiculous. I canceled my automatic credit card billing, sent them a good faith payment for my customary monthly charges. I was told tthat if I did this I could negotiate with receivables management regarding the amount I owed, and in the worst case, make alternate payment arrangements. Instead, they charged my credit card for more than the amount due on my account. I am appalled. Thankfully they don't have access to my checking account. They are dishonest thieves, and I am disgusted. I have been a customer for over 4 years, and this is the thanks I get. Amazing!
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  19. 69
    Name: Candace Angell on Sep 26, 2003
    State: CA
    Country: US
    Comments:
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  20. 70
    Name: Kathleen Haskin on Sep 26, 2003
    State: CA
    Country: US
    Comments: I have had the worst customer experience since signing up with AT&T Wireless GSM Service. The service is not at all representative on what I was told in the sales pitch. The service is sporadic at best, connectivity is a severe issue and the employees of AT&T have a different story each time you call into Customer Service, Warranty or the *611 line. The supervisors do not have any additional information and no one notates on the record book details of your call. I have gotten at least three different stories in forty-five minutes and was told that I could not speak with a supervisor. AT&T needs to admit their fault and false advertising.
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  21. 71
    Name: Kelly Selzer on Sep 26, 2003
    State: FL
    Country: US
    Comments: Lied to about roaming vs. extended area usage charges. Then incurred expenses they would not erase. Also charged for long distance and roaming for a place that I was never at, I was a hour and a half away from that area!!
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  22. 72
    Name: Christine` Williams on Sep 28, 2003
    State: OR
    Country: US
    Comments:
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  23. 73
    Name: H James Miedema on Sep 29, 2003
    State: IL
    Country: US
    Comments: I would like to know how ATT wireless can bill me for a full month given my cancellation date 1 day into my billing cycle.
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  24. 74
    Name: Sherice Dugan on Sep 29, 2003
    State: CA
    Country: US
    Comments: I am very angry and disappointed with A T & T
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  25. 75
    Name: William & Sharon Pearce on Sep 29, 2003
    State: NV
    Country: US
    Comments: I am willing to do what it takes. They are the true terrorists of the American public.
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  26. 76
    Name: Jessica Conely on Sep 30, 2003
    State: IL
    Country: US
    Comments:
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  27. 77
    Name: Michael Ghea on Sep 30, 2003
    State: TX
    Country:
    Comments:
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  28. 78
    Name: Michael Ghea on Sep 30, 2003
    State: TX
    Country: US
    Comments:
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  29. 79
    Name: Jerry Chen on Sep 30, 2003
    State: TX
    Country: US
    Comments: ATT Customer Service is the rudest people ever. I have been called a liar by their reps many times, filed several complaints about them, spoken to supervisors and they are always the rudest people.
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  30. 80
    Name: Lisa Loven on Sep 30, 2003
    State: OK
    Country: US
    Comments:
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  31. 81
    Name: Tina Proctor on Sep 30, 2003
    State: CA
    Country: US
    Comments: Bad Customer Service, deceptive billing, lack of redress (CS tell you that you can't dispute bill), lack of information about contract, and on, and on......
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  32. 82
    Name: Ronald Dixon on Sep 30, 2003
    State: CA
    Country: US
    Comments: Bad Customer Service, deceptive billing, lack of redress (CS tell you that you can't dispute bill), lack of information about contract, and on, and on......
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  33. 83
    Name: Michael Nagel on Oct 1, 2003
    State: OH
    Country: US
    Comments:
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  34. 84
    Name: R.L. Martin on Oct 1, 2003
    State: MD
    Country: US
    Comments: At&T is deceptive and has NO loyalty to it's customer.
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  35. 85
    Name: Roy Coston on Oct 2, 2003
    State:
    Country:
    Comments: They overbilled me hundreds of dollars every month for 6 months, and wouldn't let me out of the contract
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  36. 86
    Name: Jerry Johnson on Oct 2, 2003
    State: FL
    Country: US
    Comments: I have a victim of the policies and practices that is now obviously the standard practice by at&t
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  37. 87
    Name: Patrick Wren on Oct 2, 2003
    State: CA
    Country: US
    Comments: Automatic Payment plan for prepaid service designed to cheat customers out of rollover minutes.
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  38. 88
    Name: Kerrie Kordowski on Oct 3, 2003
    State: CA
    Country: US
    Comments: I was lied to over and over, I am so angry and now have a $365. bill because of their lies and misleading, mishcievous business. They need to pay for it.
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  39. 89
    Name: Andrew Altman on Oct 3, 2003
    State: OR
    Country: US
    Comments:
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  40. 90
    Name: Pierre Geoffrion on Oct 3, 2003
    State: NE
    Country: US
    Comments: ATT Fraud department suspended my account on fraud charges because their lame system could not verify my SSN two days AFTER they sold it to me. Of course after I faxed them several personal documents, they "graciously" reactivated it. I was rudely treated and with them, you are guilty until proven innocent.
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  41. 91
    Name: Michael Nagel on Oct 4, 2003
    State: OH
    Country: US
    Comments: I am having a billing nightmare with AT&T wireless..
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  42. 92
    Name: Gloria Stephens on Oct 6, 2003
    State: TX
    Country: US
    Comments:
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  43. 93
    Name: Wendy Stidham on Oct 6, 2003
    State: ID
    Country: US
    Comments:
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  44. 94
    Name: Jeff Green on Oct 6, 2003
    State: PA
    Country: US
    Comments:
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  45. 95
    Name: Lance Post on Oct 6, 2003
    State: PA
    Country: US
    Comments: You sell a $600 phone, and don't offer insurance on it Great move. T-Mobile here I come.
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  46. 96
    Name: Sam Kleinman on Oct 8, 2003
    State: CA
    Country:
    Comments: i am very mad at att, in los angeles there is no recpetion in hollywood or beverly hills in many parts, i plan to sue them \do you have their street address in cerritos california
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  47. 97
    Name: Warren DuBois on Oct 9, 2003
    State: WA
    Country: US
    Comments: Very deceptive and tricky. I was unknowingly and unwillingly signed up for another annual contract by the AT&T Wireless rep. In addition, when I tried to cancel, I encountered numerous roadblocks even when I escalated up their chain of command. Extremely poor service!
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  48. 98
    Name: Edward Jack on Oct 9, 2003
    State: WA
    Country: US
    Comments: I have a go-phone and am being mischarged for minutes and was advised that I have know right to see my actual bill as oppesed to what I can view online. I Have had endless hours with the "customer service dept" to no avail.
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  49. 99
    Name: Mike Longwell on Oct 10, 2003
    State: AZ
    Country: US
    Comments: We moved the Lake Havasu City AZ from No.San Diego county Ca.I have a year left and when we signed up AT+T coverage map showed Havasu was part of the coverage,now its not.We want out of our contract.They could not even tell us if we were roaming!!!Was told to wait for the bill,Well guess what!! A couple of Hunderd dollars worth of roaming charge's.I still have the sale's map showing Havasu Being covered at time of signing contract and now thay are saying it's not.We are NOT happy. I'm calling FCC @ 1-888-225-5322
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  50. 100
    Name: Tito Sandoval on Oct 11, 2003
    State: CA
    Country: US
    Comments: Extremely frustrated with the poor service,dropped calls,incredibly bad attitude of customer service.
    Flag

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