Kensington post office Petition : [ powered by iPetitions.com ]

#	Name	Comments
51	M. Briskie
52	June Reich
53	jason gonsky
54	Larry Geddes
55	chris mccollum
56	chris mccollum
57	Maggie Tobin
58	Suzanne Werner
59	Julie Kerr
60	Moya Luckett
61	Mandy Harris
62	Kevin Joseph
63	Elizabeth Lynn	Service improvements are badly needed; many clients routinely use non-USPS carriers to avoid service delays at the current station. I urge you to implement these suggestions.
64	Grey Morris	I hope and pray that we can work together to make the Kensington Post Office an efficient, pleasant and fully functioning branch, which it has not been in years.
65	Anonymous
66	Joy S Rosenthal	The wait is almost always an hour long - even to pick up a package! The station is too short staffed, and the facility is inadquate.
67	Linda Noble
68	Elizabeth Devlin
69	Dalila Hall	Funding for staff to provide service at all windows is greatly needed.
70	Nada Gordon	I have registered complaints with the USPS about this post office numerous times and have seen no improvement. A new post office with a larger, better-trained, more courteous and responsive staff would GREATLY improve the qualities of our lives here in Kensington.
71	Bryna Millman
72	Dan Bursztyn	Let5s fix the Kensington post-system, the only one where clients are more likely to go postal than the lethargic workers!
73	Dan Bursztyn	Let's fix the Kensington post-system, the only one where clients are more likely to go postal than the lethargic workers!
74	Anonymous	I had some difficulty getting my passport through the post office. First, they do not post the "real" hours they will do paperwork for this. At 10:30 one Saturday morning, a postal worker asked "who is here for passports?" At the time 5 people were there for passports. They gave these 5 people slips of papers, numbered 1-5. They then said that they wouldn't serve anyone who came in after this. They didn't post a sign saying that they wouldn't serve people. I felt like I had to tell people this, each time someone came up to me to ask where the line was for passports. A lot of the people coming in were very upset. They are supposed to keep the lines open until 12 or 1 on a Saturday. Most people work M-F and Saturday is our only day for this.
75	Anonymous	I had some difficulty getting my passport through the post office. First, they do not post the "real" hours they will do paperwork for this. At 10:30 one Saturday morning, a postal worker asked "who is here for passports?" At the time 5 people were there for passports. They gave these 5 people slips of papers, numbered 1-5. They then said that they wouldn't serve anyone who came in after this. They didn't post a sign saying that they wouldn't serve people. I felt like I had to tell people this, each time someone came up to me to ask where the line was for passports. A lot of the people coming in were very upset. They are supposed to keep the lines open until 12 or 1 on a Saturday. Most people work M-F and Saturday is our only day for this.
76	Anonymous	I had some difficulty getting my passport through the post office. First, they do not post the "real" hours they will do paperwork for this. At 10:30 one Saturday morning, a postal worker asked "who is here for passports?" At the time 5 people were there for passports. They gave these 5 people slips of papers, numbered 1-5. They then said that they wouldn't serve anyone who came in after this. They didn't post a sign saying that they wouldn't serve people. I felt like I had to tell people this, each time someone came up to me to ask where the line was for passports. A lot of the people coming in were very upset. They are supposed to keep the lines open until 12 or 1 on a Saturday. Most people work M-F and Saturday is our only day for this.
77	dawn
78	rachel kalman
79	Shannon Wagner	The last time I was at the Kensington post office, it took 1 hour to send a piece of mail certified delivery. During that hour, 2 customers entered who intended to only buy stamps. When they saw that the stamp vending machines were all out-of-order, and realized that they would need to wait 1 hour to buy stamps, others who were already on line offered to sell them stamps from their own purses and wallets. It was the perfect neighborly gesture to attempt to mitigate an easily resolvable problem (i.e., fix the stamp machines, please, especially if it helps to better serve an understaffed post office). The next time my girlfriend went to the post office to buy stamps, again the machines were out-of-order (this was several months later). She ended up buying marked-up stamps at the deli on Caton Avenue, rather than wait 1 hour to buy stamps.
80	Jennifer Yarbrough
81	Alla Umanskaya
82	Jeremy
83	Sam Rosenthal	The problem is not the facility at the Kennsington Post office, it is the horrible employees, who should all be given early retirement. They are awful and incompetent. I used to run a business out of the 11218 area, and you wouldn't believe how often mail was lost or never delivered, and the wait was way too long at the window, with lines snaked around the building. The carriers themselves (Ray? and Howie) did a great job. but the people inside the building were utter morons. A new post office would be great, but how about getting those people some training or retirement!!! Sam
84	Katie Johnson
85	Katie Johnson
86	Bernadette Speach	I have never experienced such arrogance, disregard for the needs of clientele and genuine entitlement as I have at the Kensington Post Office. On top of all of this, they normally LIE to you about the delivery of packages! I've had priority mail not get to me for several days because the delivery person (NOT MY REGULAR DELIVERY PERSON - WHO IS AMAZING!) but, the package delivery person NEVER RINGS THE BELL or attempts in any way to deliver a package, then there appears the slip that he's been there the day before! It's to the point that if I've ordered something I will pay MORE to have it delivered ANY OTHER WAY rather than via the US POSTAL SERVICE. Those that appear at the windows at the Kensington Office think that they are doing you a favor to serve you! And, it can take a half hour while they get lost in the back to have a smoke, talk with their colleagues, before returning with whatever your request was. And, they'll laugh in your face about it. MORE THAN ANYTHING THE MOST DISPICABLE AND DISGRACEFUL point is how they approach those that have trouble with the English language. They are downright nasty. There are eight windows, I believe. I've never seen personnel at more than two of them! ANYTHING THAT CAN BE DONE TO CHANGE THIS SITUATION FOR THE BETTER WOULD BE APPRECIATED!
87	Matthew Donoher
88	Jocelyn Anker	packages are often not delivered and then the slip is presented a week letter. by this point, the slip states that the packages will e returned to sender (usually the next day: the day after we finally receive the slip
89	Emily Regan Wills
90	Shannon Curren
91	Erin Wanner
92	Olga Norinsky
93	Gilly Nadel	Service at the Kensington Station is such a problem that we never use it to send or receive packages. It is actually easier and more efficient to travel to a station in another neighborhood. We should not have to do this.
94	Peter Brett	On numerous occasions I have needed to go to the post office to receive packages. Regardless of the time or day, the lines tend to be atrociously long, and the service poor. On more than one occasion I have had packages returned to sender because the staff was unable to locate them.
95	Ruthanne Auerbach
96	Tracy Turner	We moved to Kensington in February after 16 years in Park Slope, and are dismayed to discover that there is an even greater need for Post Office reform here than in our old 11215 zip code area, which had abyssmal service. Obviously, our postal service here at 111218 is swamped and has more demands placed upon it than it can process, or else it wouldn't routinely take 6 to 8 weeks for first class packages to arrive here from the midwest.
97	Bill Kalinkos
98	Sarah Figuereo
99	sandra kuperman
100	Pamela Pensock	On numerous occasions my packages have not been delivered, even though I am home to accept them. Either I'm not notified, or a notice is left, and when I go to the post office I am told (after standing in a long line) that the package is not there. I have never had this problem in other parts of the country where I have lived.