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The eBay feedback system has got ridiculous and unbalanced!
Now, most sellers do not leave feedback for buyers until the buyer has rated the deal. This is completely wrong.
Any transaction on eBay has 2 parts:
1 The buyer pays for their purchase
2 The seller dispatches the purchase
At any point, for a buyer to receive a positive rating all they have to do is pay and share their postal and other necessary details in a timely manner.
Conversely, all the seller needs to do is ensure the goods are as described and despatched well packaged and in a timely manner.
So, why do so many sellers wait for positive feedback from a buyer before they leave it?
1 They see it as protection. By waiting they can give bad feedback to a buyer who has complained about bad goods or slow delivery. This is the same buyer who has, of course, paid in a timely manner and sent all details as needed.
2 They do it this way because they can – the eBay system lets them abuse it.
eBay – come now and see sense. Your feedback system needs to change and change quickly.
Please amend it so a seller has to leave feedback before the buyer. As market leaders eBay Inc you owe it to your users who helped put you there. |
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I am just a single eBay user and fan from London, UK who is fed up with the blatant abuse of an otherwise great feedback system by sellers. |
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