| # | Name | Comments |
|---|
| 151 | marion adamson | I signed up in nov 2006 to redten. 2494
I was cut off on the 10.3.2008.
I have never received anything in writing from redten.
I got a mac code on the 8.4.2008 to move to BT after threatening redten by email and phone.
my redten account cancelled from 16.4.2008.
now chasing clode to be released for their joint breach.
exploring ways of taking them to court especially clode. |
| 152 | Jamie Porter | I am so peeed off with red ten no one ever gets in touch |
| 153 | David Jackson | |
| 154 | Ross MacFarlane | Thankyou for the comments on MSE & generating this petition. Thought I was on my own for a long time as there was no-one who would give me a straight answer at Clode, Redten or JSP. |
| 155 | robert laurie | am without redten email since 10/3/08. have signed to google email -robert.laurie1988@googlemail.com. had no net connection for 10 days in April. am unable to contact anyone. very frustated. |
| 156 | Anonymous | Not happy with whats happened, though not a big BBand user - though hope to get out of this. |
| 157 | kenneth davidson RBB10010538 | this company`s relationship with its customers is beyond repair |
| 158 | Geoff Evans | The sooner I get out of this fiasco the better, I can then get on with my life |
| 159 | pajjy | NJP, Ofcom, Murphx, BT and Redten are complete jokes! How can this situation get like this? The only way to get another mac code is to set up a second line which costs approx. £129.00! I only want a mac code! Maybe Tom Cruise has got his new storyline for Mission Impossible 4! |
| 160 | Guy Fuller | It's not just a change in broadband limit for me... I have received the laptop but the broadband itself has never worked since signing up in December despite my best efforts to communicate this with RedTen. Also, I paid up-front >£700 so I am very worried - I now just want my money back!! |
| 161 | BILL TUNLEY | Most disapointed with service, and lack of communication.Connection speeeds are slower than 'snail pace' |
| 162 | Antonio | I was just lucky to get out of the mess when I smelt the rat in January when redten was unable to reconnect at my new address. |
| 163 | Richard Hibberd | |
| 164 | mark Firth | |
| 165 | Anonymous | |
| 166 | Emily Stevens | |
| 167 | David Harrison | I am signing this on behalf of my friend Martin Seibe as he was on redten but is unable to get online as he did not even get the capped internet that many people got. Keep up the good work and let's see justice for all of you. |
| 168 | Anonymous | |
| 169 | Kieron Sweeney | |
| 170 | ian redfern | I have siffered from loss of service from 10th MArch to 19th March and now have had my service severlely degraded as I have exceeded an upload limit on my contracted UNLIMIYED service,
I am now having to use a dial up connection for e-mail and internet banking. I have been unable to contact RedTen despite several calls to an Indian call centre at 50 pence per minute NJP Services have been unable to help in any way. The Redten sales number just has music on hold and I have had no response to any e-mails. I am also unable to get a MAC code to change ISP. |
| 171 | Robert McCormack | Piss poor service. I have been without internet access since 15/5/08. All help lines to Redten and Clode have been unavailable all day. I have sent them notice of cancellation and cancelled my direct debit. An absolute and utter joke of a company. |
| 172 | Anonymous | Left with a PC that doesnt work, fed with lies about getting it fixed. Not fit for purpose! |
| 173 | Alistair Munro | RBB100030 - Red Ten Customer since October 2006. This company has been a sham since it's inception. The PC's it sent out were poor quality, and getting them fixed near impossible. I had to sue them to get them to supply the free Vista upgrade and £20 free software offer they advertised. It came as no surprise that the didn't pay their BT Wholesale bill and had to go to a bargain bucket ISP to keep afloat. In my opinion, Clode are a bunch of craven cowards who should be drummed out of business along with Red Ten.
Over 150 customers signing a petition does strongly suggest there are serious problems with these companies, and the credit and communications industry regulators need stronger powers to deal with these cowboys. |
| 174 | dave stait | hi all
just reiceved 3 letters in 2 days threating me with further action if i do not pay,i cancelled my direct debit with clode as soon as redten ceased.Anyone else had the same letters? |
| 175 | Suicidal Dave | Without internet for 11 days. Phoned them to be told your account has been capped at 5GB. Informed that I could buy extra GB's.
Politely told them to phuck off |
| 176 | Kevin Edwards | |
| 177 | Anonymous | |
| 178 | Anonymous | |
| 179 | Gordon Williams | Its all been said.
Redten is what was once described as The "unacceptable face of capitalism" taken to the extreme they have shown utter contempt for customers and even more so for the so called regulators such as Ofcom . |
| 180 | akhtar hussain | I have been with redten since dec 2006, I have siffered from loss of service from march and april and now have had my service has been severlely degraded to 2kb/s as stated on internet speed tests meaning it takes 5 to 10 min to open a bloody page. I have been unable to contact RedTen despite several calls to an Indian call centre at 50 pence per minute NJP Services have been unable to help in any way. The Redten sales number just has music on hold and I have had no response to any e-mails. I am also unable to get a MAC code to change ISP. Im thinking of getting out of clodes contract lets see what happen. |
| 181 | Anonymous | I have been without a broadband connection since march and have had no luck contacting redten. They haven't replied to any of my emails and the only number to call is the 50p a minute so-called Broadband Support line which wasn't at all helpful. |
| 182 | Anonymous | |
| 183 | Anonymous | i lost my broadband on 2ND JANUARY --28 APRIL.2008.in that time i sent 40 emails+2 recorded delivery letters+£15.00 of phone calls.+249.99 to run my daily business on orange P.A.Y.G.lots of letters to clode +phone calls just as bad as redten.stopped payments in march.had 3 letters asking for money.no responce to my request mac code and to pay my bills incurred |
| 184 | bruce innes | absolutely disgraceful behaviour from these crooks. |
| 185 | Peter Wilson | Extremely slow speeds, to the point of being unusable, cannot get email, this started 24th May 2008, when I contacted Support (premium rate number) I was told I had been capped due to overuse of a 5Gb limit (I am paying for unlimited) and my speed would be reduced until the beginning of the next month. It is now 14th June and after many phone calls to both Redten and Clode Finance nothing has changed and the service is unusable. I have been promised that this is going to be resolved by a specialised team set up at Clode and a letter explaining what has happened was supposed to have been sent to all customers last week... again nothing has happened. Surely this is illigal! we are all paying for a service which is not being provided over an extended period. Redten are also, as far as I can see are in breach of their own terms and conditions, as it clearly states that if there is any change to the service from them then they would contact the customer by email to offer options, this for me has never happened. Also it does indicate that any capping would only occur during peak hours. Not only is this not true in my case, but I appear to be still capped even though I am now into a new month. |
| 186 | Paul Houston | This company have provided no customer service and a treeible service. |
| 187 | Gordon Duncan | i HAVE ENDLESS PROBLEMS WITH THEM FROM THE START, SINCE MY CONNECTION WENT DOWN IN MARCH I HAVE HAD NO SERVICE AND HAVENT EVEN BEEN ABLE TO CONTACT ANYONE. ALL I WANT IS MY MAC CODE!!!!!!!!!!!!!!! |
| 188 | barrie stephenson | cut off on 10/03/08. was able to get a mac code via virgin (line had no tag on it)??? still paying clode, |
| 189 | marcin kacprzak | i do not hav acces to my redten e-mail since march 2008, i do have 15gb cap on my account and speed in range 4-5mbs, |
| 190 | russell king | i paid over five hundred pound upfront for three years service about eight months ago, i am now paying njp 9.98 a month, im gutted |
| 191 | Hugo Warren | |
| 192 | kolinka | Nice site bankruptcy [URL=http://svitylko.1gb.in/index.html]bankruptcy[/URL] |
| 193 | E. Wright | My contracted started jan 04/07, besides the current problems with redten/clode I have also been diddled out of the "Free Vista upgrade". |
| 194 | Aila Peitli | |
| 195 | Geoff | Looks like the RedTen site has finally folded. How do you get rid of the default Home page? And the RedTen screen at start-up?
I would have liked a bit more notice from BT that they were going to cut RedTen's customers off. I could easily have missed the limited opportunity to change the MAC. |
| 196 | Matt Ellis | Outrageous service providers. |
| 197 | Antony Money | No service since mid July. |
| 198 | Anonymous | Guess what - no service again.............Sept 08
anyone managed to exit from Redten succesfully? If so - probably not reading these pages anymore..... |
| 199 | PhilipThomas | The service(?) we receive is laughable,there have been so many contract breaches any decent awyer would have a field day! |
| 200 | Malcolm Clark | Six months on and it all starting again how is this legal |