| # | Name | Comments |
|---|
| 1301 | Peggi Clouston | |
| 1302 | Anonymous | We used to have so much pride in Air Canada. What has happened? So sad. |
| 1303 | Anonymous | |
| 1304 | Anonymous | it's about time! |
| 1305 | robert doyle | I am persuing action against Air Canada because of internal theft of items from my luggage. The items were not lost or delayed, but stolen while in the care of Air Canada.
I support this petition |
| 1306 | Monika Stanaszek | very, very dissapointed on how my sister and I were treated. It's an embarassment. If these things happened to tourists, how would they view Canadiens? Is a bad name what Air Canada wants to give us? Very, very unprofessional. |
| 1307 | Bonnie Hogg | Nobody seems to know what the other guy in the same department is doing. Customer service is non-existant. I will never fly AC again. My daughter warned me. |
| 1308 | Shannon Bennett | |
| 1309 | Sam Hodge | Air Canada is horrible |
| 1310 | Anonymous | Sure |
| 1311 | Thierry Parent | The incompetence that I now face regarding lost lugage with Air Canada is too long to write here, but be assured that I fully support any petition against the "poorness" of the customer service standards of Air Canada. I am glad to have found this petition. I would also gladly and actively participate if any story is needed. Be confident that my story is worth being told. I could not agree more when you say that Air Canada has to be "held accountable for the deplorable way it has treated us well-paying customers".
Sincerly yours,
Thierry Parent |
| 1312 | Anonymous | |
| 1313 | Amanda | |
| 1314 | Anonymous | Air Canada has cancelled my flight without any sort of re-imbursement or notification. |
| 1315 | james rusnak | |
| 1316 | Heather Morton Matthews | Please do somthing about Air Canada. They are a horrible company. They have terrible ethics and service. |
| 1317 | Anonymous | |
| 1318 | Dwayne Babbe | I will never book another Vacation with Air Canada |
| 1319 | Anonymous | |
| 1320 | Anonymous | |
| 1321 | Joyce Y. | yeah.. i was stuck at the airport for 7 hours.. then my flight got cancelled at midnight.. |
| 1322 | Anonymous | |
| 1323 | Alisha | Air Canada is the worst air line by far! Horrible customer service. |
| 1324 | Andrew Baxter | my plane was delayed on the runway for 3 hours... they kept making up reasons and saying it would be another 20 miutes.... needless to say I missed my connecting flight and slept in an airport.
Then I found out when they took my bags they didnt actually check them, so here it is day 6 and no one has any idea where my bags are or what to do to get them back to me. They were able to give me the helpful advice of "be patient". |
| 1325 | Roger Piekema | |
| 1326 | Anonymous | I have had the most terrible experience to almost ruin the holidays by having to be stuck in an airport in Toronto trying to get home to halifax
while others on th estreet could go online and book seats that should have gone to us. |
| 1327 | Jared Lee Mallard | |
| 1328 | Terri Harris | |
| 1329 | Jennifer Stamp | I was recently stranded overnight in the airport in Ottawa due to bad weather. After my second canceled flight of the day the Air Canada agent at the check in desk told me, and I quote, to "shut up." This is unacceptable. |
| 1330 | joan doyle | Lost my luggage and it will be two weeks come monday , really tired of talking to India call center whom do NOT HAVE A CLUE ABOUT CANADIANS at all or OUR COUNTRY...... |
| 1331 | Alana Magee | i would rather walk across the country or world then fly with air canada. |
| 1332 | Will Wallick | Deplorable,..rude service AFTER losing my luggage |
| 1333 | Anonymous | I am in fear of flying Air Canada due to the completely rediculous operation systems of the airline. It is scary to know that the baggage situation is so screwed up that anyone could check a bag onto a flight and NOT board it..as happened with Air India. VERY VERY SCARY to have to travel air canada with my baby. I will not be flying air canada in the future ever. Very poor customer service..the list goes on. twice in 4 months I have had my bags lost. there is no excuse for this. |
| 1334 | Arlene Miller | Maybe we should all fly Air Canada as much as we can and give their staff as much trouble as we can. Maybe they would all quit and Air Canada could hire new people with better attitudes. |
| 1335 | Dave Steele | |
| 1336 | Heather Campbell | This airline has the poorest customer service I have ever experienced. Their inefficiency knows no bounds. |
| 1337 | Anonymous | |
| 1338 | Jessica Santos | Simply unacceptable practices, gouges consumers for flights, and the worst customer service I have ever scene. See you in bankruptcy. |
| 1339 | Martin Newberry | |
| 1340 | Shelley Flam | |
| 1341 | Chris Rose | Never ever had an Air Canada flight go properly. I will now go very far out of my way and pay any amount extra to NOT fly AC. |
| 1342 | Mirna B | |
| 1343 | Anonymous | |
| 1344 | Anonymous | Terrible, Terrible Customer Service. Standard form letter back to my complaint which did not address my complaint |
| 1345 | Karen Allen | I have had numerous bad experiences with Air Canada. Their total disdain for customers when they have screwed up and their lack of cooperation in helping people is disgusting. |
| 1346 | Don Allan | Air Canada can always be counted on to screw up when there is no reason to. They have excuse upon excuse and lie after lie and refuse to have any accountability for their actions. The staff, particularly at Pearson International are rude and arrogant. I have witnessed them being totally ignorant to Canadian dignitaries. |
| 1347 | Anonymous | |
| 1348 | Cindy Harrison | I purchased tickets for my brother and his wife to come to Edmonton for Christmas. Air Canada phoned them to advise them their flight had been changed and they had 40 mins to pack and get to the airport, this was the night before the orginally book flight. Upon arriveing at the airport they were told they were too late, but would be on the next one two hours later. They got as far a Montreal that night and were told they were now booked on a morning flight YUL direct YEG, at 9am. They arrived on time to leave on the 9am flight but were told they were no longer booked on that flight. they were eventually put on a standby flight and in the mean time tried to keep us up to date with arrival times in YEG. We went to meet them on the appointed flight and low and behold no brother. so we waited until the next aircraft arrived still no brother. I went to ask one of the employees what they did with my brother and got nothing but attitude. they flatly refused to help in anyway. As we live an hour away from the airport it meant they were stranding us there until my brother eventually showed up. More than 30 hours after they left New Brunswick they finally arrived at destination. After having to incurr 250 dolars in hotel bills.
My sister was visting too, and when she was leaving to go home, I requested a gate pass to show her to the departure gate. Upon reaching the gate I approached the desk and asked if there would be an agent in Montreal to help her find her way to the gate, as she is easily confused especially among throngs of people. The response was with utter indeffernce to the well being of a passenger and the tone was one of disgust at my audacity to ask for help for my sister. The woman replied that no one would be there to take her to her gate but if she asked, someone can tell her which way to go.
I fly all over the world and Air canada is by far, THE WORST!!! airline I have ever had to endure. All the other airlines go out of their way to help passengers get to their gates especially those passengers who are incapacitated in any way.
check out www.Ihateaircanada.com. |
| 1349 | Martin Newberry | |
| 1350 | Faye Leung | I loathe this airline. The employees should be ashamed of their behaviour/attitude towards their customers. |