| # | Name | Comments |
|---|
| 1 | Robert Baker | |
| 2 | Wendy Baker | |
| 3 | Anonymous | I have had many horrible experiences with Air Canada. Everyone has. Something needs to be done. |
| 4 | Tonya Bradbury | |
| 5 | Anonymous | |
| 6 | Stephanie | I can't believe that Air Canada is doing this to customers. They have lost one of my suitcases friday night, I am thinking that it is stil in Toronto ir a theive came in and stole it. The Air Canada representatives have a negative care free attitude towards customers it's unbelievable. I don't understand their system, why is it Air Canada is losing our luggage?? West Jet doesn't seem to have these issues. |
| 7 | Tara Danley | SOMETHING needs to be done. If it were a private company it would be out of business on this issue alone. |
| 8 | lorri callahan | |
| 9 | Stephen Stanley Brake | Gross how they treat people. |
| 10 | Sean Goldsworthy | |
| 11 | Joelle Jacobs | I'm 18, and I've recently had a very bad experience with Air canada where I was stranded for 3 days, and I felt like I was treated horribly.
I am more than HAPPY to sign this petition. |
| 12 | Stephanie Dawe | Ran out of food half way down the length of the plane so us in the back never got any. Lost my luggage twice on the same trip. Left luggage laying around in the open in St.John's Airport and Ottawa Airports, probably somewhere around 1000 pieces of luggage in Ottawa. No help, no service no aid whatsoever in helping us find the lost pieces of luggage. |
| 13 | Darlene Moore | |
| 14 | Robin Lamoureux | |
| 15 | Anonymous | |
| 16 | colleen devlin | |
| 17 | Trudy Whelan | Way toooooooooooo long to write. Two recent incidents though. 1) Dual hydraulic failure emergency landing with face in our laps holding on to our angles...No apologie. Once we landed safely they were terrribly unorganized, poor service, and one of the ground crew was even complaining to us that she should have been off by now!! 2) I called to enquire about prolonging a stopover, I kindly asked the customer service rep to explain why I wasn't aloud to have a longer layover and she said "what do you think we can let people get on and off where ever they like" ...and went on to state that she didn't understand what I didn't understand about her first response. Considering I was very polite and patient employees aren't happy either...When they call it "Air Flop" you know there is a problem... |
| 18 | chava sosnowicz | I was a passanger on flight AC857 on Jan 1st. It was a terrible experience and I feel the whole flight deserves not only a proper apology but compensation of some sort more then we offered before! |
| 19 | Anonymous | With the past holiday season and much of my family coming home I was disheartened at the events they had to endure. One family member was travelling with a newborn child and was stranded, yes stranded in Halifax. She ended up spending $500 to fly with Westjet in order to get home as Air Canada was prepared to fly everyone "stand by"???? After paying full price fares and expected to fly this way? Totally unacceptable and I think that someone should most definatly look into the operations of this Airline....I will most certainly fly Westjet from here on out |
| 20 | Shelly Brown | |
| 21 | Kimberly | |
| 22 | Christopher Fox | |
| 23 | Adil Qawi | |
| 24 | Matthew D. C. Druken | service in general is not good enough, a simple call about status' luggage locations and the like would be most appreciated. I have currently been waiting 4 days on my luggage, in which Air Canada has apparently no idea where it is located...
With regards to the winter storm that hit just before Christmas it was up to my grandmother who was a priority flyer to make sure I was home for christmas, Air Canada simply said I wouldl get home on the 27th of December, If I have the choice I will not be choosing this carrier in the future. |
| 25 | Danielle Hunt | Something needs to be done.... They are one of the most rudest airline around and they cut costs on everything... The airline is horrible.... |
| 26 | bonnie king | |
| 27 | Vanessa Petten | |
| 28 | Maggie Layman | |
| 29 | Jamie Biggs | |
| 30 | Anonymous | |
| 31 | Dana Walsh | They way the baggage is handled and lost is mental and enough is enough |
| 32 | Andrew Nichol | |
| 33 | Anonymous | I fly round trip to St. John's twice a year and every time I fly with Air Canada, there are delays which aren't weather-related, but due to lack of an aircraft at the gate, or some other aircraft at the gate, or some reason that seems to me to be preventable. I also find it deplorable that pets are no longer being transported on Air Canada flights. This was presented to the public with no particular reason why. I often used to travel with my pet, and now I find myself paying a fortune in kennel fees when I travel instead of the fee I would have paid in the past to take her with me. Pets had their own space in the cargo hold, and the airline does not permit passengers to take additional bags, so it would stand to reason that the space for pets is still there. Pets do not take any additional resources, so I cannot fathom why pets are no longer welcome. |
| 34 | Michael Budden | They should not have the right to treat passengers and their belongings the way they do. After my experience, I will avoid them at all costs unless they get their act together and I urge all people to do the same. |
| 35 | Ryan Peniuk | On December 27 2007 my flight to New York La Guardia from Toronto was cancelled. We flew from Edmonton to Toronto, where we would connect to New York City. Several Air Canada officers had different answers as to why it was cancelled or who cancels the planes. Then we were told to exit, pick up our luggage, clear customs, and we would get on another flight. Upon doing so, our luggage was not sent to baggage claim. Again, nobody in the organization knew where the bags were. Finally a supervisor assured us it was already placed on our correct flight. When we did finally arrive in New York nobody's luggage from the connecting flight that left originally from Edmonton was there. Half of my travelling party received their luggage within 24 hours. The other pair did not have their luggage for 3 days. Something has to be changed. On Global National news today, January 7 2008, there was a story on how these same problems occurred in Winnipeg, Toronto, and in Calgary. Something has to be done about the customer service and work ethic of Air Canada. |
| 36 | Anonymous | |
| 37 | A. Gietz | |
| 38 | Charmene | I have been 7 days without my luggage and no one can tell me anything ... this is RIDICULOUS - they should offer compensation and be liable for their lack of customer service. Something needs to be DONE!!!! |
| 39 | Simon Au | |
| 40 | jude19722005@hotmail.com | |
| 41 | Keith Chau | Extremely bad service regarding baggage handling and tracking. |
| 42 | Courtney Breland | |
| 43 | Jennifer Skinner | |
| 44 | Arlene Kielback | A cabin "attendant" knocked my husbands dinner and drink in his lap as she hurried by our seats then proceeded to tell him to be careful and did not even help clean it up - or even provide papertowels or anything to assist - she was just plain ignorant - this was an internation flight so my husband was wet and reeked of booze for hours......the spilled food remained on the floor. He ended up using the blanket to clean up the mess and that annoyed her. Witch! What lousy service. |
| 45 | Paul Burridge | |
| 46 | Penny Layman | |
| 47 | tanya andrews | |
| 48 | lori noseworthy-o'keefe | |
| 49 | Deborah Beck | Direct flight. I arrived but my luggage didn't. |
| 50 | Lori SMith | |