We hereby request you to look in to the huge injustice that is being meted out to the BSNL 900 UL and 900 UL+ broadband users. We have been shocked at the recent developements whereby all other plans have enjoyed a speed upgrade except for us...
Why this grose neglect of the 900 UL users
We fail to understand the logic behind this recent move of BSNL for the following reasons:
a) Other plans still enjoy the night unlimited facility from 2am - 8am and that too at speeds of 1 Mbps and unlimited download.
b) We are paying the extra amount for unlimited download.
c) All plans have been upgraded except for us.
We would be grateful if you could kindly look in to this matter.
BSNL has always provided quality broadnband service and we are really disappointed at this recent action.
We would also request you to please if not to to 2MBPS then a speed upgrade be made atleast to 1MBPS or a speed upgrade to 512 kbps and Night Unlimited from 2am - 8am at 1MBPS speed like all the others.
Awaiting a favourable action soon.
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